Frank Muto | Page 11

Great Experience at BMW Devon Recently got a new BMW via the Devon dealership with the help of Andrew Krier. He is just one member of the excellent Devon team who is so great to wo Recently got a new BMW via the Devon dealership with the help of Andrew Krier. He is just one member of the excellent Devon team who is so great to work with, and is very knowledgeable of the industry and available options. He was very patient and made things easy to understand especially for someone, like myself, who was making their first car purchase decision. Very pleased with my overall experience! :) More

Report | Print

Unbelievable experiences at BMW of Devon I’ve now leased three BMWs from BMW of Devon and each experience has been better than the last. My salesman Brad Tabolinsky is awesome - He worked wit I’ve now leased three BMWs from BMW of Devon and each experience has been better than the last. My salesman Brad Tabolinsky is awesome - He worked with me to get a fair price for each of my BMWs. We built my first BMW together and he was genuinely as excited as I was to see the car when it arrived into the showroom. He has been by my side since the first time I met him. now, the car we built had mechanical issues but Brad, Frank Muto, and BMW worked to service the car and Frank ended up working to get me a replacement car for the inconvenience. Easy to be great on the sale of a car. Brad and Frank went above and beyond to make sure that I was always happy w the car because they understand that customers are for life. A bad experience w a customer will cause that customer to consider a different brand or dealer the next time he/she needs a car. I am now in a BMW i8, my third lease, and I will not even consider going to anyone beyond Brad and Frank. I’m getting ready to purchase another car for my son and will be visiting my guys within the next few months. Do not even consider going anywhere else for a BMW - BMW of Devon is the only place to shop! MSB More

Report | Print

Frank and Kerry Are top notch Frank kept me through the whole process of ordering my M2. He kept me up to date during the process of being at the factory, then getting on the boat Frank kept me through the whole process of ordering my M2. He kept me up to date during the process of being at the factory, then getting on the boat and such. Great guy and answered all my questions. Kerry was able to help me in any way when I got to the dealership and great guys to deal with. They are very understanding and know exactly what they're talking about. A+ would recommend to anyone. More

Report | Print

Exceptional Experience I purchased my first BMW (340i) last November - and loved it. Was devastated when it was damaged (and totaled) due to a flash flood. When we went to I purchased my first BMW (340i) last November - and loved it. Was devastated when it was damaged (and totaled) due to a flash flood. When we went to the dealership to pick up personal effects from this vehicle, I wasn't expecting to be able to replace it in the near term. Phil introduced himself while we were wistfully looking around the show room. He quickly engaged Frank and scoured the country for a vehicle that would match the specialized configuration that I had. They were able to locate and quickly deliver. Frank worked to get the economic details to work within our parameters. Picked it up yesterday and enjoyed the drive home. They worked to create a "differentiating experience" which will lead me to recommend both them and the dealership to friends and family AND to return in the future. The following words come to mind - genuine, knowledgeable, trustworthy, empathetic, professional ... The check-out process was exactly what I would expect from a luxury brand. More

Report | Print

Great people, great car. I loved the x3 test drive. Dealer had to work to get the color and options that I wanted. Dealer waas very understanding of my questions and concerns I loved the x3 test drive. Dealer had to work to get the color and options that I wanted. Dealer waas very understanding of my questions and concerns. The salesperson was the best tgat I have had in my 50 years of car ownership. More

Report | Print

Andrew Krier = the Ultimate Client service Machine This was my first time buying a car and I cannot overstate how integral Andrew Krier was to my incredible experience at BMW of Devon. His palpable pas This was my first time buying a car and I cannot overstate how integral Andrew Krier was to my incredible experience at BMW of Devon. His palpable passion for the brand matched with the genuine intent of his actions assuaged my every concern and made the experience seamless. The integrity of Andrew's character and his commitment to ensuring the optimal customer experience came across in every interaction. Guiding without pushing; from letting me camp out in his office on hold with Progressive, to doing everything in his power to find the 320i in white even though I changed my mind at the 11th hour - he went above and beyond to make sure I was comfortable with every aspect of the purchase. I cannot recommend Andrew and thank the entire BMW of Devon DREAM team highly enough, from Frank in management to Lisa in financing--they are the Ultimate Client service Machine!! More

Report | Print

Amazing Dealership i want tell to everybody my experience in this Place 1 - in this place you can find your dream car for sure 2 - you choose your car, you take ride, i want tell to everybody my experience in this Place 1 - in this place you can find your dream car for sure 2 - you choose your car, you take ride, you felt in Love & after you need to sign the papers work & buy your Car here is the big deal.... you see the price of your car, the options etc take me maximun 15 minutes to sign the paper work & of course i'm very happy, because some other dealship you sign your deal but you're not happy the last thing i need to say the service the best anything you need or anything happen to you, you give call & right away they take care of your problem by the way this is not the first Car from Devon BMW a Big Merci to Chris & Mike & the Devon Crew, you're just amzing people More

Report | Print

Absolute NIGHTMARE! The dealership is to cheap to replace defective wheels/ parts with new OEM parts. They rather continue to put a ban aid on the problem. The dealership is to cheap to replace defective wheels/ parts with new OEM parts. They rather continue to put a ban aid on the problem. More

Report | Print

Top notch service that was hassle free Frank and his team rock. I have been to car dealers before and it was painful. Frank made the process super easy for me by listening to my needs and h Frank and his team rock. I have been to car dealers before and it was painful. Frank made the process super easy for me by listening to my needs and helping me find he best car. If you are in the market for a luxury vehicle, don't mess around with anyone else, call Frank instead! Frank guided me with what to buy, what's the best fit and the service was top notch. I would do business here again in a heartbeat. More

Report | Print

See Andrew Krier & Frank Muto Jr. =Amazing!!!!! I had the MOST incredible experience here! My bf and I had been shopping around and I will say they have the best CUSTOMER SERVICE and so efficient an I had the MOST incredible experience here! My bf and I had been shopping around and I will say they have the best CUSTOMER SERVICE and so efficient and welcoming. If you need a new BMW I would hands down send you to them. Starting from walking in, to being greeted, to test driving and then finally closing on the car I am IN LOVE WITH!!! I can't thank Andrew Krier and Frank Muto for all of your help. The entire place was seemed so helpful of one another and like a family !! THANK YOU AGAIN!!! More

Report | Print