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Frank Pena

Overview Reviews (33) Inventory (588)

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Frank Pena

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Frank Pena

President/Dealer Principal

Potamkin Hyundai

6200 NW 167th St
Miami, FL 33014

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4.6

33 Reviews

Overview Reviews (33) Inventory (588)

Languages Spoken

English

Spanish

4.6

33 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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33 Reviews of Frank Pena

May 01, 2025

Dealership Rating

Employee Rating

Excellent experience. Owner active and involved. Great new faculty with many amenities. Even a gym for service customers waiting! Owner active and involved. Great new faculty with many amenities. Even a gym for service customers waiting! More

by Freddy

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Alberto Ruiz, Frank Aldana

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May 01, 2025 -

Potamkin Hyundai responded

Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback.

April 30, 2025

Dealership Rating

Employee Rating

I had a terrible experience with Frank Pena , he scammed me out of money and is a liar and not a honest man. I do not recommend anyone to do business with him !! He will SCAM you !!! Be careful !!!SCAM and me out of money and is a liar and not a honest man. I do not recommend anyone to do business with him !! He will SCAM you !!! Be careful !!!SCAM and FRAUD!!! More

by Stephanie

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

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May 04, 2025 -

Potamkin Hyundai responded

Thank you for providing this feedback, Stephanie, and we apologize for not providing you with a better experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

January 15, 2025

Dealership Rating

Employee Rating

Great service, great support team, and a beautiful renovation, my car was washed and looked great like brand new, thank you renovation, my car was washed and looked great like brand new, thank you More

by gberrio15

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Alexis Silva, Ariel Gonzalez, Modesto Fernandez, Carlos Vazquez, Yosvani Luis, Rosalinda Martin

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Jan 15, 2025 -

Potamkin Hyundai responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else.

November 09, 2024

Dealership Rating

Employee Rating

Wonderful,friendly and attentive,very effective about the deal,and the seller is very kind and direct deal,and the seller is very kind and direct More

by jherrera269

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Fidel Fernandez, Otto Val Arriete

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Nov 10, 2024 -

Potamkin Hyundai responded

Thanks for your feedback on your recent visit to Potamkin Hyundai. It's great to hear that we were able to assist you and that you had such a positive experience.

Nov 10, 2024 -

jherrera269 responded

Good

Nov 10, 2024 -

jherrera269 responded

Wonderful

July 25, 2024

Dealership Rating

Employee Rating

Juan was very knowledgeable and professional about the car and the process. Him and the entire dealership staff were patient and friendly. car and the process. Him and the entire dealership staff were patient and friendly. More

by mesa_jesse3

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Gian Franco Molina, Juan Restrepo

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Jul 25, 2024 -

Potamkin Hyundai responded

Jesse, it's great to hear that Juan was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Potamkin Hyundai!

July 19, 2024

Dealership Rating

Employee Rating

They really worked with me to get me the best deal possible. It was not about selling a car it was about taking care of a customer and making me feel valued. possible. It was not about selling a car it was about taking care of a customer and making me feel valued. More

by Checajavier

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Alexander Tulin, Rene Gonzalez Ravelo

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Jul 19, 2024 -

Potamkin Hyundai responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

April 27, 2024

Dealership Rating

Employee Rating

Jorge was knowledgeable, polite and honest. I highly recommend working with him. He was very easy going and not pushy at all. I highly recommend working with him. He was very easy going and not pushy at all. More

by Earthstarr7

Recommend Dealer

Yes

Other Employees Tagged: Jorge Reyes

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Apr 29, 2024 -

Potamkin Hyundai responded

Thank you for your review and kind words for Jorge! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Potamkin Hyundai.

April 02, 2024

Dealership Rating

Employee Rating

Very professional staff and very good attention, good job iam recommended this dealer and vendors job iam recommended this dealer and vendors More

by ernestico.casanas

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Bryan Pozo, Ray Gonzalez , Pedro De La Cruz, Jonathan Hebra, Mario Marrero, Gian Franco Molina, Hector Mota

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Apr 02, 2024 -

Potamkin Hyundai responded

Thanks for sharing about your experience with Potamkin Hyundai. We appreciate your business and hope to see you again soon!

February 24, 2024

Dealership Rating

Employee Rating

Excellent experience with the sale and finance team as always. Returning customers since 2016 with the best sales associate Alexis. always. Returning customers since 2016 with the best sales associate Alexis. More

by Randy Hernandez

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Alexis Silva, Ray Gonzalez , Hector Mota, Willy Rodriguez

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Feb 25, 2024 -

Potamkin Hyundai responded

Here at Potamkin Hyundai, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, Randy, and it was a pleasure having you at the dealership. We appreciate your review!

November 19, 2023

Dealership Rating

Employee Rating

They were very Welcoming, knowledgeable, professional and worked with us within our budget, great experience will use again. worked with us within our budget, great experience will use again. More

by liz33055

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Yoel Montagne , Giuseppe Brandonisio

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Nov 20, 2023 -

Potamkin Hyundai responded

Thank you so much for choosing Potamkin Hyundai! Congrats on your new purchase, and let us know if we can be of any more assistance!

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