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Frank Perez
822 Reviews
822 Reviews
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822 Reviews of Frank Perez
February 16, 2019
Regular check up. He explained what was needed and discussed it with me. He was kind and thorough with everything. He explained my current car condition and what needed He explained what was needed and discussed it with me. He was kind and thorough with everything. He explained my current car condition and what needed to be done. More
by YKCOBABE
Verified Customer
February 16, 2019
Oil change and tire rotation. I stopped in at Ken Garth in Ogden for an oil change and it received excellent service from Frank one of the employees that works there and he took ex I stopped in at Ken Garth in Ogden for an oil change and it received excellent service from Frank one of the employees that works there and he took exceptional care of me. He actually informed me of a maintenance plan that I was interested wand I purchased it. Now I have two more oil changes and tire rotation cheap than I could get at other places. Thanks Frank More
by alan.brown1048
February 16, 2019
Oil change I came in for an oil change without an appointment. I was greeted immediately by a very friendly and professional service advisor by the name of Frank I came in for an oil change without an appointment. I was greeted immediately by a very friendly and professional service advisor by the name of Frank. He got my car in quickly and I waited in a very nice area that offered drinks and popcorn. While I waited a chip in my windshield was also repaired. Very pleased. More
by LYNNSTOKERMOORE
February 15, 2019
Long wait for simple repair I received a minor recall notice and made an appt for 8:30. I was told it was a 45 min job, but allow 4 hours. Needing my car by 1:30 are the latest, I received a minor recall notice and made an appt for 8:30. I was told it was a 45 min job, but allow 4 hours. Needing my car by 1:30 are the latest, I checked in afternot hearing back after the 4 hour estimate. I was told it would be done at 3:00. I said I needed to cancel it and come get my car. Frank said he would move me up on the list and have it ready at 1:30. I got dropped off at 12:30 and thanked Frank for expediting it. I sat in the waiting room for an hour waiting for 1:30 to come or to get called up. At about 1:35 I went to inquire. The guy went and found Frank. He told me it was ready and proceeded to check me out. He grabbed the keys from the key saver box. Why if the keys were there was I not called up before? Also when I went to the car, it had clearly been sitting there for quite a while. I had paid for the oil change and car wash. The wash was ok is all, and the car was already dry. Again, why wa so not called up earlier. I was late for my meeting and spent way too much time there. Frank was very kind and tried, but the process of getting people in and out could be greatly enhanced in my eyes. More
by ctanner5150
February 14, 2019
Got my 5th Honda. Great! I just got my 5th Honda from Ken Garff's in Riverdale. Tyler Briscoe was great to deal with. He has sold me four of them. He really goes out of his I just got my 5th Honda from Ken Garff's in Riverdale. Tyler Briscoe was great to deal with. He has sold me four of them. He really goes out of his way to help, and so many in the office came over to get acquainted. All of my cars have been maintained by the great service department. More
by jamesdietz
Other Employees Tagged: Tyler Briscoe, Brian Walker, Rick Johnson, Josh Caldwell , Robert Short, Suda Thirakul
February 09, 2019
Oil change Very Disappointed I was not explained oil dye. I would like better explanation of oil leak and estimated service cost. Nice show room and snacks Very Disappointed I was not explained oil dye. I would like better explanation of oil leak and estimated service cost. Nice show room and snacks More
by yvgarc
February 09, 2019
I love this place! Everyone is very helpful, provides good information and everyone has a great sense of humor and I can’t imagine going anywhere else to have my car se Everyone is very helpful, provides good information and everyone has a great sense of humor and I can’t imagine going anywhere else to have my car serviced.😊 More
by LYNDAHUSS
February 08, 2019
Good service Frank was helpful and efficient, a joy to work with. I found everyone there very pleasant and courteous. The waiting area was comfortable and it was g Frank was helpful and efficient, a joy to work with. I found everyone there very pleasant and courteous. The waiting area was comfortable and it was great to have a coke and popcorn. More
by gary.haddock
February 08, 2019
Great Experience They are always very professional and do what they say they are going to do in a timely manner. The free shuttle service is also very convenient. They are always very professional and do what they say they are going to do in a timely manner. The free shuttle service is also very convenient. More
by JENB970
February 08, 2019
Service They got my car in at the time of the appointment. The car was finished before the estimate I was give. Over all I m happy with the service I have re They got my car in at the time of the appointment. The car was finished before the estimate I was give. Over all I m happy with the service I have received. The priceing however was a little steep. Cars and service pricing has gotten a little out of hand. More
by dm9_mcdonald
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