Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Frank Richbourg
Frank Richbourg | Page 4
Service Consultant
Hyundai of New Port Richey
3936 U.S. Hwy 19
New Port Richey, FL 34652
101 Reviews
101 Reviews of Frank Richbourg
June 28, 2019
Excellent service Every thing was thoroughly explained and I felt they addressed every issue. Everyone is friendly and professional. I was confident my issues where tak Every thing was thoroughly explained and I felt they addressed every issue. Everyone is friendly and professional. I was confident my issues where taken care of. More
by edavis100
Verified Customer
Helpful 
June 28, 2019
Oil change Service reps and mechanics go above and beyond to give the quickest and best service! Even at 6 am your greeted with a big smile! Service reps and mechanics go above and beyond to give the quickest and best service! Even at 6 am your greeted with a big smile! More
by tnt714
June 27, 2019
My Car repair experience My car was repaired in a very short time. I was very happy that it didn’t take days to fix the problem the price was a bit high but I was just happy t My car was repaired in a very short time. I was very happy that it didn’t take days to fix the problem the price was a bit high but I was just happy to get it back More
by GAPDP
June 17, 2019
Bill is helpful Bill was very helpful with my purchase and also appreciated his advice to build my credit faster thank you to Bill and the whole Hyundai family Bill was very helpful with my purchase and also appreciated his advice to build my credit faster thank you to Bill and the whole Hyundai family More
by sunn649
Other Employees Tagged: Bill Suchocki
June 14, 2019
Routine maintenance You feel special just coming in for routine maintenance. Great bunch of folks, and Frank was extremely helpful and professional. A great dealership You feel special just coming in for routine maintenance. Great bunch of folks, and Frank was extremely helpful and professional. A great dealership overall. I will be a customer for life. More
by SteveM
June 13, 2019
Was lied to about car problems took it to another shop radia Had brought my car two other places they both ripped me off said I'll just bring it to the dealership they tried to rip me off said I hit something th Had brought my car two other places they both ripped me off said I'll just bring it to the dealership they tried to rip me off said I hit something that caused the problems so I was like ok I have full coverage I'll put in a claim had to wait for the adjuster to go look at the car it took a week then he told me he didn't see where I had hit or drove over anything and didn't see a problem with the radiator. So glad I have full coverage or I would have probly paid them to rip me off but the bad part is I was with out a car for a week spent over $150.00 to get to and from work when if he would have just told the truth that it was just the heater core it would have given me the choice to have it fixed there or take it somewhere else. Instead he cost me more time and money. I will never go back there again unless I have to pick up a part and get the work done somewhere else. I went to cartune on Grand Blvd did a great job got it done in one day with warranty on parts and service. More
by leanawilkerson
June 06, 2019
Service turned into purchase Frank was great, he referred me to Jonathan and I brought a new 2019 Sonata. I am very happy with the service department and with my new car. Frank was great, he referred me to Jonathan and I brought a new 2019 Sonata. I am very happy with the service department and with my new car. More
by Sandy D
Other Employees Tagged: Jonathan Simons
June 06, 2019
Oil change to sale I went to service for an oil change on my 2015 Tucson, Frank was very friendly he referred me to Jonathan who sold me a 2019 Tucson. I went to service for an oil change on my 2015 Tucson, Frank was very friendly he referred me to Jonathan who sold me a 2019 Tucson. More
by Sandy D
Other Employees Tagged: Jonathan Simons
June 01, 2019
Super pleasant employees Most everyone is pleasant and friendly. The place was extremely busy. I only waited a short while before getting a rental to go home with. Most everyone is pleasant and friendly. The place was extremely busy. I only waited a short while before getting a rental to go home with. More
by craftyperson999
Other Employees Tagged: Mike Patten, J.V. Nicolas
May 31, 2019
3 visits and still the problem is not solved? I made a mistake to buy the car from an dealer 1/2 hr from my home . The salesman in order to make the deal sweet he promised me a free car wash. I I made a mistake to buy the car from an dealer 1/2 hr from my home . The salesman in order to make the deal sweet he promised me a free car wash. I did stop to get some help with the navigating and no one from the dealership could help me. They take me I should have an appointment with the salesman and no one else can help me except him. I made an appointment with the service depart to check the navigation. After waiting 2 1/2 hrs they said my radio is not good and they will order a new. A second appointment . and waiting again 2 hrs they said “ we instal the new radio and still have the same problem. We’ll order a new SIMS card. “Now I have to make another appointment to install the card and hopping they will repair it correctly If I need any help to explain to me about the features of the car the only person to help me is the salesman who sold me the car. And if this person quits what do I do?? It’s very unfriendly and I should not have to go through this. . More
by crete1949
Other Employees Tagged: Felix Nieves III, Kevin Croucher , Mary Boulahanis
