Frank Steffen
Frank Steffen at Porsche North Olmsted
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Frank Steffen | Page 3

General Manager

Porsche North Olmsted

28400 Lorain Rd
North Olmsted, OH 44070

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4.8
47 Reviews

Born and raised in Germany. Have spend the last 15 years with BMW and 3 years with Audi here in the US. Very excited to work with Porsche. For me Porsche is the best Automobile brand in the world.

Dealership Experience

3 yrs, 9 mos

Industry Experience

22 yrs, 4 mos

Languages Spoken

English English

German German

4.8

47 Reviews

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47 Reviews of Frank Steffen

January 30, 2023

Dealership Rating
Employee Rating

Excellent performance in gaining my business. Worked very hard to gain the sale and very upfront with all details of the transaction. I would highly recommend to all! Chris More

by Chris
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Frank Steffen JR

November 17, 2022

Dealership Rating
Employee Rating

Esam at Porsche North Olmsted was very helpful . I had stopped in for something else and a car had just arrived. The trade amount made sense and Esam made it happen easily. Very helpful More

by 121runner
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jeremy Owen, Esam Ratrout

November 12, 2022

Dealership Rating
Employee Rating

Esam was very professional and knowledgeable. I enjoyed working with him, without the typical car salesman push. He let me purchase the Macan on my own timeframe and helped get a better deal on m More

by Amy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jeremy Owen, Esam Ratrout

Nov 12, 2022

Porsche North Olmsted responded

Amy, thank you very much for your compliment. We are happy that you enjoy your new car.

November 01, 2022

Dealership Rating
Employee Rating

Everyone was professional and courteous. I would highly recommend this dealership to anyone. Essam kept me informed as I waited for my ordered vehicle. He was great! More

by ckuennen125
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Esam Ratrout , Tom Mullen was wonderful and professional

Nov 01, 2022

Porsche North Olmsted responded

We are happy that you enjoyed your experience here at Porsche North Olmsted. Thank you very much for your kind words.

September 27, 2022

Dealership Rating
Employee Rating

I cannot speak highly enough of Porsche North Olmsted, the GM Frank, and my sales advisor Frank Jr. In what are challenging times for most manufacturers and dealerships, they have been exceptional in t More

by soulsea
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Frank Steffen JR

September 24, 2022

Dealership Rating
Employee Rating

Absolutely the best experience I have ever had with a car salesman and a car dealership! From the very beginning, to the end, the process was nothing short of outstanding! I would recommend both Frank and t More

by Gregoryheins
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Frank Steffen JR, Qasim Shirazi

Sep 26, 2022

Porsche North Olmsted responded

Thank you very much for your kind compliment.

September 08, 2022

Dealership Rating
Employee Rating

You simply cannot beat the service and professionalism at Porsche North Olmsted! Frank Jr. was refreshing to work with, sharing the same enthusiasm for the cars as myself. From order placement to regular u More

by growing
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Frank Steffen JR , Thomas Hecht

Sep 26, 2022

Porsche North Olmsted responded

Thank you very much for your great comments. It is very much appreciated. We hope that you will enjoy your amazing car.

September 08, 2022

Dealership Rating
Employee Rating

Frank Jr was quick to communicate updates and the rest of the team was always available to answer any questions. A1 More

by michaelmercho
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Frank Steffen JR

Sep 08, 2022

Porsche North Olmsted responded

We are happy that you enjoyed your experience here with Frank JR.

September 07, 2022

Dealership Rating
Employee Rating

We just took delivery of our third vehicle from Porsche North Olmsted. Frank Sr and Frank Jr have always treated us well. We get the best experience from the ordering process, through to delivery and servi More

by xtbridgex
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Frank Steffen JR, Qasim Shirazi, Jeremy Owen , Thomas Hecht

Sep 08, 2022

Porsche North Olmsted responded

We truly appreciate your business and support. Thank you for working with us.

September 07, 2022

Dealership Rating
Employee Rating

I have been a customer of North Olmsted Porsche for 14 years… Frank Jr. helped me through my most recent transaction with a friendly and professional manner. He kept me up to date with all my options. And More

by sjel1914
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Frank Steffen JR, Qasim Shirazi

Sep 08, 2022

Porsche North Olmsted responded

Thank you very much for being a loyal client. We appreciate your patronage very much.

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