Frank Torres

The guys at the front are great, but the service department is terrible. They always try and find ways to get money out of me- even though I have a lease and everything is covered under warranty. No department is terrible. They always try and find ways to get money out of me- even though I have a lease and everything is covered under warranty. Not to mention half the time they don’t even know what’s wrong with my car. They just replaced the computer hoping it will fix the dangerous issues I’m having. It’s ridiculous. More

by aprylcalaci Verified Customer Verified Customer

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The Service team was knowledgeable, friendly, and communicative. They sorted out my car's needs and got me going. communicative. They sorted out my car's needs and got me going. More

by DR Verified Customer Verified Customer

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After going to a different dealer and not getting the problem with my check engine light resolved. The guys at vision got me in and out quickly and the problem corrected the 1st time in! The professional problem with my check engine light resolved. The guys at vision got me in and out quickly and the problem corrected the 1st time in! The professionalism was incredible and Frank did a tremendous job dealing with the service advisory and Jim was tremendous as well when coming in to drop off truck. Any other issues with my Ram going foward if there were any to happen, I will be visiting Vision again! More

by GABE24RIVERA Verified Customer Verified Customer

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Everyone was very friendly and knowledgeable. But, I was there for an oil change and inspection, it took 3 hours! I questioned after 2.5 hrs and was told that they didn't have their express worke But, I was there for an oil change and inspection, it took 3 hours! I questioned after 2.5 hrs and was told that they didn't have their express workers there so it was taking longer. When I got my car back the computer screen was not programmed back to what it came to them with and it was difficult for me to reprogram. I would think that after 3 hrs I should have been able to get in and just drive home. I'm hoping this was just an off day because everyone was so nice. More

by bviln80 Verified Customer Verified Customer

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Nothing to say about the service I received. I do not have fifteen words for this. I do not have fifteen words for this. More

by RALEAGLE Verified Customer Verified Customer

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Excellent service when I had immediate need as I was leaving on road trip in two days. leaving on road trip in two days. More

by JZSCHANTZ Verified Customer Verified Customer

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Vision Dodge provided great service for my Dodge Journey. They did my oil change, tire rotation, and replaced my rear wiper blade in a very short time while I waited. They were very friendly and profession They did my oil change, tire rotation, and replaced my rear wiper blade in a very short time while I waited. They were very friendly and professional. The waiting area is clean and has good coffee and the wifi is excellent. More

by mikeallentoff Verified Customer Verified Customer

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The Service Dept is spot on Johnny discussed best time for me. Frank kept me informed about the repair. for me. Frank kept me informed about the repair. More

by bob@geneseeoffice.com Verified Customer Verified Customer

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Amazing staff! Jeremy works really hard for our business. Mike and office team very honest. Jeremy works really hard for our business. Mike and office team very honest. More

by SOCCERSAM Verified Customer Verified Customer

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Quick walk in service for oil change and tire rotation. Very pleasant and courteous staff Very pleasant and courteous staff More

by berniekbrown Verified Customer Verified Customer

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