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Frank Trotta
Frank Trotta at Rallye BMW

Frank Trotta | Page 23

Service Advisor

Rallye BMW

1 Brush Hollow Rd
Westbury, NY 11590

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4.8
544 Reviews

Hi, everyone! I’m Frank, a Service Advisor here at Rallye BMW. I have been working in the automotive industry for 20 years; joined the Rallye dealership in 2014. Known for my big personality and willingness to go that extra mile for every customer. I am ASE certified in electrical, engine, and fuel systems. I have been a trained automotive technician for over 20 years, and continue to learn more about the latest technologies and advancements. I am from Bronx, NY, and a graduate of St. Helena High School. Providing my customers with the best service is my top priority. I look forward to getting you back on the road safely, with a smile!

4.8

544 Reviews

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544 Reviews of Frank Trotta

November 03, 2023

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Frank is a service guy. Service Team overall 100% great. The Team is very professional. More

by alison.prisco
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Yes
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Nov 03, 2023

Rallye BMW responded

Thank you, Alison, for stopping by to leave Rallye BMW a wonderful review! We are thrilled to hear that Frank and our team provided you with a great experience during your visit. We hope to see you again for any of your future needs!

October 30, 2023

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Rallye can be depended on for timely attention to my needs. They provide great service and follow through to keep my BMW running like it is a new car. Thank you. More

by loucani
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Recommend Dealer
Yes

Other Employees Tagged: Anthony Persaud

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Oct 30, 2023

Rallye BMW responded

We're glad to know that you can depend on us for your BMW needs! Our team at Rallye BMW is always here to provide great service and keep your car running smoothly. Thanks for the positive feedback!

October 26, 2023

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The Rallye Service Department and Frank Trotta in particular were top notch. Service was friendly, efficient and work performed was documented on video. Car was returned washed as well at pick-up. More

by michael@tri-camventures.com
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Yes
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Oct 26, 2023

Rallye BMW responded

We're glad to know that you had a top-notch experience with our service department and Frank Trotta at Rallye BMW. We appreciate your feedback on the friendly, efficient service and video documentation of work performed. Thanks for choosing us!

October 13, 2023

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The service at the Rallye BMW dealership was great they made the leasing process very easy. More

by LLBKLYN4
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Recommend Dealer
Yes

Other Employees Tagged: Michael Corssen, Victoria Sarocco

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Oct 16, 2023

Rallye BMW responded

We are glad to hear that our team made the leasing process easy. Thank you for choosing Rallye BMW!

October 11, 2023

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Frank and the rest of staff were very courteous, helpful and friendly. It was also pretty easy to schedule to get a loaner car for date of service. More

by paigecharles
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Recommend Dealer
Yes

Other Employees Tagged: Christopher Kraly

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Oct 11, 2023

Rallye BMW responded

We're glad to know our team at Rallye BMW was able to provide you with a courteous and helpful experience. We always aim for convenience, so it's great that scheduling your loaner car went smoothly! Thanks for the review!

October 10, 2023

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Hello. I received great service! I will definitely come back again to service my car. More

by KM
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Yes
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Oct 10, 2023

Rallye BMW responded

Thank you for this 5-star review of Rallye BMW! We look forward to seeing you again down the road!

October 02, 2023

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Rallye BMW always provides exceptional customer service. They never miss a beat and that’s why I have been a customer for 30 years. More

by Lisanorm
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Recommend Dealer
Yes

Other Employees Tagged: Matthew Carlson

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Oct 02, 2023

Rallye BMW responded

We're so grateful for your loyalty over the years! It's always a pleasure to provide you with exceptional service at Rallye BMW. Here's to many more years together!

September 13, 2023

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The waiting area was roomy and very clean. Staff was attentive and courteous. The car was washed and I’m very satisfied with the work More

by mcoccaro
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Recommend Dealer
Yes
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Sep 14, 2023

Rallye BMW responded

We're delighted to know you found our waiting area comfortable and clean, and that our team at Rallye BMW was attentive. We always aim for complete satisfaction! Enjoy your new vehicle!

September 07, 2023

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well organized operation. staff pleasant and helpful. great communication throughout the whole process. no surprises. More

by JgPtheCOMMISH
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Corssen, Christopher Kraly, Victoria Sarocco

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Sep 07, 2023

Rallye BMW responded

We're glad to know you found our team at Rallye BMW pleasant and helpful, with great communication throughout your experience. Thanks for sharing this positive feedback!

August 30, 2023

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Excellent customer service, especially our service advisor Frank Trotta. Coordinating drop off and change off into loaner vehicle is always done smoothly and expeditiously. More

by Mahikv1
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Recommend Dealer
Yes
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Aug 30, 2023

Rallye BMW responded

We're delighted to know that you had an excellent experience with our service advisor, Frank. Ensuring a smooth and quick transition into a loaner vehicle is always one of our top priorities at Rallye BMW. Thanks for your feedback!

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