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Frank Trotta
544 Reviews
Hi, everyone! I’m Frank, a Service Advisor here at Rallye BMW. I have been working in the automotive industry for 20 years; joined the Rallye dealership in 2014. Known for my big personality and willingness to go that extra mile for every customer. I am ASE certified in electrical, engine, and fuel systems. I have been a trained automotive technician for over 20 years, and continue to learn more about the latest technologies and advancements. I am from Bronx, NY, and a graduate of St. Helena High School. Providing my customers with the best service is my top priority. I look forward to getting you back on the road safely, with a smile!
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544 Reviews of Frank Trotta
August 03, 2020
BEST DEALER SERVICE Once again Rallye nails it they have been consistent with there great service, my service advisor Frank Trotta keeps my 435 I xDrive running like new. Once again Rallye nails it they have been consistent with there great service, my service advisor Frank Trotta keeps my 435 I xDrive running like new. More
by barryjmoss
Verified CustomerOther Employees Tagged: Christopher Blanco , David Diaz
July 15, 2020
Software update for dash cams I love doing business with Rallye BMW, I have been to many other car dealerships over my life time and Rallye is the best of all of them. I love doing business with Rallye BMW, I have been to many other car dealerships over my life time and Rallye is the best of all of them. More
by barryjmoss
July 14, 2020
Great Customer Service I appreciated that Rallye is looking out for its staff and customers and has adjusted its procedures in light of the COVID-19 pandemic. Staff are wea I appreciated that Rallye is looking out for its staff and customers and has adjusted its procedures in light of the COVID-19 pandemic. Staff are wearing masks, outside seating is set up and sanitizer was readily available. The customer service is always on point and I appreciate my service advisor, Frank Trotta. More
by LiLo
July 09, 2020
As professional as it can get From the AM drop off, to the analysis as to why I brought my car in, to the conversation w/my service mgr and the technical specialist called in, to t From the AM drop off, to the analysis as to why I brought my car in, to the conversation w/my service mgr and the technical specialist called in, to the beautiful (and clean) loaner, and finally to the call that the car is ready, and the efficiency of the pickup that afternoon, there is nothing Rallye could have done better. More
by JWWEISS12
Other Employees Tagged: Christopher Blanco
July 03, 2020
During this difficult pandemic period that Rallye still manage to keep it’s good quality over all, I was very impressed & appreciated! As always it’s a friendly, efficient, always reliable & helpful deale manage to keep it’s good quality over all, I was very impressed & appreciated! As always it’s a friendly, efficient, always reliable & helpful dealer! More
by nm168168168
May 21, 2020
Consistently Reliable, Courteous Service Rallye BMW consistently provides good service. Always easy to make appointments; availability of loaner cars never a problem; loaner cars new and c Rallye BMW consistently provides good service. Always easy to make appointments; availability of loaner cars never a problem; loaner cars new and clean; service crew is knowledgeable, good with follow-up and explanation; cars always returned clean! Also a sales customer- 8+ cars leased :) More
by BMWFamily
Other Employees Tagged: Nick Soldo , Adam Romano
