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Frank Trotta
Refer Me
384 Reviews
Hi, everyone! I’m Frank, a Service Advisor here at Rallye BMW. I have been working in the automotive industry for 20 years; joined the Rallye dealership in 2014. Known for my big personality and willingness to go that extra mile for every customer. I am ASE certified in electrical, engine, and fuel systems. I have been a trained automotive technician for over 20 years, and continue to learn more about the latest technologies and advancements. I am from Bronx, NY, and a graduate of St. Helena High School. Providing my customers with the best service is my top priority. I look forward to getting you back on the road safely, with a smile!
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384 Reviews of Frank Trotta
February 17, 2024
Prompt good communication and very Helpful. Easy process highly recommend to a friend Thanks Jen Easy process highly recommend to a friend Thanks Jen More
by rubes927
Verified CustomerOther Employees Tagged: Carol Clark-Muniz, Bret Hines, Scott Robinson, Brandon Tibbals, Christopher Williams, Anthony Persaud, Cosmo Laurino , Shane Camacho, James Dagostino
Helpful 
February 07, 2024
Great service, easy to get an appointment, nice waiting area if you choose to wait for your vehicle. area if you choose to wait for your vehicle. More
by aahroncich7316
Other Employees Tagged: Brandon Tibbals
February 07, 2024
Rallye was ready for my appointment at the scheduled time. The staff was friendly and knowledgeable. The facility was clean and well maintained. They provided me with a great loaner car. The work was co time. The staff was friendly and knowledgeable. The facility was clean and well maintained. They provided me with a great loaner car. The work was completed on time and the check out was smooth. More
by hLSussman
February 06, 2024
Everyone was courteous, my only complaint was my breaks squeaks a lot and for a 2021 X5 with only 12,000 miles on it the breaks should not be make such loud high pitch sound it's embarrassing and annoying, squeaks a lot and for a 2021 X5 with only 12,000 miles on it the breaks should not be make such loud high pitch sound it's embarrassing and annoying, I think BMW should replace the brakes. More
by Chris
January 15, 2024
from the minute i pulled up till i left the service department was very responsive, attentive and respectful. i was very happy with the turn around time and flexibility. department was very responsive, attentive and respectful. i was very happy with the turn around time and flexibility. More
by johnny.v0
Other Employees Tagged: Carol Clark-Muniz, Bret Hines, Scott Robinson, Adam Romano, Brandon Tibbals, Christopher Williams, Anthony Persaud, Cosmo Laurino , Shane Camacho
January 14, 2024
Frank is an excellent service advisor. He listens to my concerns and services, my X.3 promptly and efficiently. He listens to my concerns and services, my X.3 promptly and efficiently. More
by DEB18ALEXIS
Other Employees Tagged: David Huang, Victoria Sarocco
January 06, 2024
The service at rally is always excellent I have been bringing my car there for years and will continue to do so bringing my car there for years and will continue to do so More
by fisha32
Other Employees Tagged: Carol Clark-Muniz, Bret Hines, Adam Romano, Brandon Tibbals, Christopher Williams, Cosmo Laurino , Shane Camacho
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