Mustafa Karimbaksh

The service was amazing! I dropped off my car and got loaner right away. Mustafa walked me through the parts he need to fix the wheel issue and told me exact date to return t I dropped off my car and got loaner right away. Mustafa walked me through the parts he need to fix the wheel issue and told me exact date to return to get my car. He is very patient and friendly explaining the technical checks he performed More

by dianage17 Verified Customer Verified Customer

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Professional and personable staff Provided a seamless sales experience and attentive for my first service experience. sales experience and attentive for my first service experience. More

by CVMASTRANGELO Verified Customer Verified Customer

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Good service. Mustafa did a nice job communicating status updates and everything got addressed as expected. Mustafa did a nice job communicating status updates and everything got addressed as expected. More

by pleotta Verified Customer Verified Customer

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Very knowledgeable and professional. He took care of me like he knows me for several years. Very warm reception and goodbye. He took care of me like he knows me for several years. Very warm reception and goodbye. More

by ssshaheen Verified Customer Verified Customer

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Excellent- especially Mustafa. He is conscientious , thorough , addressed my concerns and needs, and got back to me in a timely manor. He demonstrated the best customer service we He is conscientious , thorough , addressed my concerns and needs, and got back to me in a timely manor. He demonstrated the best customer service we have had at Rally since we leased this car. This is 2nd time we worked with him and we will request him again . More

by wyremem Verified Customer Verified Customer

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Great communication Efficient work Friendly demeanor, helpful and explains everything in detail, answers any and all questions throughly helpful and explains everything in detail, answers any and all questions throughly More

by ANPAUL92 Verified Customer Verified Customer

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Service rep was very polite and courteous and kept me fully informed during the service process. He is a valuable asset to Rallye! fully informed during the service process. He is a valuable asset to Rallye! More

by MCURTIS848 Verified Customer Verified Customer

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I love how the service manager Bret goes above and beyond to resolve my issues however, I have a horrible service advisor that could never answer my questions, fails to inform what is wrong with my vehicle. to resolve my issues however, I have a horrible service advisor that could never answer my questions, fails to inform what is wrong with my vehicle. I have to wait to get the final write up and read for myself what is wrong. Nevertheless he never returns phone calls nor does he respond to emails. I received partial responses. This would be one of the only reasons I wouldn’t recommend this dealership, poor service to an extent. It’s hard to say at first I could’ve looked pass the the issues that came about on my certified pre owned vehicle because they did get resolved despite the numerous amounts of time I had to return to the dealer but this just adds injury to insult. I will into changing my advisor in the near future. I never experienced service like this in my life. More

by BATTLE.BRYANNA Verified Customer Verified Customer

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I was disappointed, I was waiting for the service and after a bit more than two hours I received the car unwashed. I mentioned it,I had to wait another 25 minutes to get the car washed. after a bit more than two hours I received the car unwashed. I mentioned it,I had to wait another 25 minutes to get the car washed. More

by yoko54 Verified Customer Verified Customer

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I felt well taken care of. The service was excellent The service agent was cheerful, polite and prompt The service was excellent The service agent was cheerful, polite and prompt More

by MKEMPNER Verified Customer Verified Customer

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