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Frank Trotta
544 Reviews
Hi, everyone! I’m Frank, a Service Advisor here at Rallye BMW. I have been working in the automotive industry for 20 years; joined the Rallye dealership in 2014. Known for my big personality and willingness to go that extra mile for every customer. I am ASE certified in electrical, engine, and fuel systems. I have been a trained automotive technician for over 20 years, and continue to learn more about the latest technologies and advancements. I am from Bronx, NY, and a graduate of St. Helena High School. Providing my customers with the best service is my top priority. I look forward to getting you back on the road safely, with a smile!
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544 Reviews of Frank Trotta
August 22, 2019
BMW Quality Have been leasing and servicing my cars from Rally for over 20 years. Would not have it any other way. Will always recommend Rallye to all. Have been leasing and servicing my cars from Rally for over 20 years. Would not have it any other way. Will always recommend Rallye to all. More
by HSIROTA
Verified CustomerOther Employees Tagged: Nick Soldo
August 22, 2019
****STELLAR CUSTOMER SERVICE FROM TOP TO BOTTOM**** Service Advisor Frank and Genius Terrance took excellent care of both my car and I. Every detail was attended to, and problems/solutions were both ex Service Advisor Frank and Genius Terrance took excellent care of both my car and I. Every detail was attended to, and problems/solutions were both explained in detail. More
by PJLCNYC
Other Employees Tagged: Terrance the GENIUS ***** STARS
August 22, 2019
Great service I was in a very difficult situation several times and Frank Tritan did a terrific job in assisting me and meeting my needs. He went above and beyond I was in a very difficult situation several times and Frank Tritan did a terrific job in assisting me and meeting my needs. He went above and beyond More
by clucore
Other Employees Tagged: Jonathan Eggart
August 20, 2019
Great service as always. Quality work and always performed on time. Would highly recommend service for your vehicle at this dealership. Very efficient service dept as always. Quality work and always performed on time. Would highly recommend service for your vehicle at this dealership. Very efficient service dept. and reps. More
by MASTERDXBALLER
August 18, 2019
Excellent customer service! Excellent customer service. Nice friendly people working there. Clean service area. Very easy to drop car off for service. Great loaner cars given to Excellent customer service. Nice friendly people working there. Clean service area. Very easy to drop car off for service. Great loaner cars given to me. More
by DONHAGAN
Other Employees Tagged: John Botti
August 18, 2019
Always a pleasure Not that I like spending money on car repairs, but it is always a pleasure to call my CSR Frank Trotta and have him set up an appointment, arrange a l Not that I like spending money on car repairs, but it is always a pleasure to call my CSR Frank Trotta and have him set up an appointment, arrange a loaner car when needed, and get follow ups with pricing and progress so there are no surprises. More
by PHILK
August 13, 2019
Best Ever! Larry Kim is our salesperson - both myself and my son have dealt with him in the past and will continue to do so in the future - Great Experience! Larry Kim is our salesperson - both myself and my son have dealt with him in the past and will continue to do so in the future - Great Experience! More
by DMERAGLIA
Other Employees Tagged: Larry Kim
August 06, 2019
Rallye BMW Never disappointed and always a pleasure to get my car serviced at Rallye. Frank Trotta has always listened to my concerns with genuine intent to help Never disappointed and always a pleasure to get my car serviced at Rallye. Frank Trotta has always listened to my concerns with genuine intent to help. Staff is courteous and very efficient, and lounge area , if you chose to wait is great. Thanks guys for making servicing a pleasure . More
by ROHITTN77
July 31, 2019
Service excellence Frank and the whole team at Rallye made me feel welcome and provided exceptional service, they are always ready to provide help. I appreciate and than Frank and the whole team at Rallye made me feel welcome and provided exceptional service, they are always ready to provide help. I appreciate and thank them for their great work. More
by clucore
July 21, 2019
Servicing my car I enjoyed going to our AL LYE for service of my several BMWs, they are friendly courteous and attentive. Also, The service advisor Chy is a jewel in I enjoyed going to our AL LYE for service of my several BMWs, they are friendly courteous and attentive. Also, The service advisor Chy is a jewel in your crown is courteous a gentleman and a pleasure to do business with. More
by TOMCAT00
Other Employees Tagged: Chy Wiggan
