

Hi, everyone! I’m Frank, a Service Advisor here at Rallye BMW. I have been working in the automotive industry for 20 years; joined the Rallye dealership in 2014. Known for my big personality and willingness to go that extra mile for every customer. I am ASE certified in electrical, engine, and fuel systems. I have been a trained automotive technician for over 20 years, and continue to learn more about the latest technologies and advancements. I am from Bronx, NY, and a graduate of St. Helena High School. Providing my customers with the best service is my top priority. I look forward to getting you back on the road safely, with a smile!
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Write a Review470 Reviews of Frank Trotta
July 03, 2025
Receptionist extremely rude. BMW USA said RALLYE would get me an uber. I called them. She started arguing and saying they won’t get me an Uber. Then when I got there to get a loa BMW USA said RALLYE would get me an uber. I called them. She started arguing and saying they won’t get me an Uber. Then when I got there to get a loaner they advised that I had to be over 25. Which is fine. I get it. Rules are rules. BUT THEY TOOK ALMOST AN HOUR TO TELL ME THIS. I lost time and money because of this TERRIBLE customer service. The loaner guy that need to take info, kept walking around the dealership. For what? Idk. More
June 27, 2025
Overall, a very good service experience. Nothing negative to report. I will be back with my vehicles. Nothing negative to report. I will be back with my vehicles. More
Other Employees Tagged: Francis Rueda, Christopher Williams, Victoria Sarocco
June 22, 2025
Frank was very professional. I didn’t drop off the car , but my Husband said everything was fine. He kept me updated right through the process. I was very satisfied with the serv I didn’t drop off the car , but my Husband said everything was fine. He kept me updated right through the process. I was very satisfied with the service . More
May 19, 2025
The dealer employees are very friendly they treat me very good and explain every day about my car. good and explain every day about my car. More
Other Employees Tagged: Christopher Williams
May 02, 2025
My advisor gives me enough details about what needs to be done immediately and what will need to be done in the next appointment. Helps me plan. Also courteous and professional. done immediately and what will need to be done in the next appointment. Helps me plan. Also courteous and professional. More
April 23, 2025
I had a great experience at bmw rally! The service team is thorough in explaining their processes and documenting what they do! Thanks!! The service team is thorough in explaining their processes and documenting what they do! Thanks!! More
Other Employees Tagged: Brandon Tibbals, Christopher Williams
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