Frank Vidal
Frank Vidal at Lexus of North Miami

Frank Vidal

Product Specialist

Lexus of North Miami

14100 Biscayne Blvd
North Miami, FL 33181

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5.0
19 Reviews

Languages Spoken

English English

Spanish Spanish

5.0

19 Reviews

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19 Reviews of Frank Vidal

May 03, 2025

Dealership Rating
Employee Rating

I brought my 2015 RX350 in for servicing on April 24th. My new service rep Jonathan Vellon was great!! The only suggestion I would give is to let customers (waiting on vehicles) know an approximate tim More

by srodgers1230
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jonathan Vellon

May 05, 2025

Lexus of North Miami responded

Thank you for sharing your experience with us at Lexus of North Miami! We're glad to hear Jonathan provided great service, and we appreciate your feedback on the wait time. It's wonderful that your Lexus RX 350 is running smoothly now—safe driving ahead!

April 13, 2025

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Employee Rating

Great price great customer service. I was shopping around and got the best deal..frank is the best More

by aventuraautomall
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 14, 2025

Lexus of North Miami responded

Thanks for leaving Lexus of North Miami a five-star review and giving a shoutout to Frank! We hope you enjoy your new ride!

March 26, 2025

Dealership Rating
Employee Rating

Wonderful experience, wonderful people. Very friendly and helpful. The best customer service experience I’ve ever had. Thank you all so much! More

by Ryan
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Sierra Hendricks

Mar 26, 2025

Lexus of North Miami responded

Ryan, we're delighted to hear that you had such a positive experience with our team at Lexus of North Miami! Thank you for the kind words and support. We look forward to serving you again in the future!

March 05, 2025

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Employee Rating

My experience with Frank and Lexus of North Miami was amazing. The team was very pleasant and insured I got the vehicle that I want. Thanks again!!! More

by shaungrant33
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 05, 2025

Lexus of North Miami responded

Shaun, we're delighted to hear that Frank and the team at Lexus of North Miami made your experience amazing. Thank you for choosing us!

February 25, 2025

Dealership Rating
Employee Rating

My husband and I were extremely pleased with the attention and service we received at Lexus of North Miami. Both Jorge and Frank were welcoming, patient and professional. I could not design a more More

by debrathompson211
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jorge Frontier

Feb 25, 2025

Lexus of North Miami responded

Debra, we're delighted to hear that Jorge and Frank provided such a welcoming experience at Lexus of North Miami. Thank you for sharing your positive feedback!

January 19, 2025

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I’ve been a client for fifteen years. Everyone is excellent and very attentive. Process was easily and efficient. More

by somohanol
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alfred Utset, Alex Suarez

Jan 20, 2025

Lexus of North Miami responded

Thank you for being a loyal client of Lexus of North Miami for fifteen years! We're delighted to hear that our team continues to provide excellent and attentive service. We look forward to serving you in the future!

January 05, 2025

Dealership Rating
Employee Rating

The service was very quick and successful. Mr Cherry was very helpful to me. He made sure that they were finished with my car on time More

by DORISMOM28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nelson Paulino

Jan 06, 2025

Lexus of North Miami responded

We're delighted to hear that Cherry provided such helpful and timely service at Lexus of North Miami! Thank you for sharing your experience with us, and we look forward to assisting you again in the future.

January 01, 2025

Dealership Rating
Employee Rating

Always have enjoyed the process at this dealership! Very professional and smooth process!Great service! More

by trinapinto19
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Alfred Utset, Alex Suarez

Jan 02, 2025

Lexus of North Miami responded

Trina, we're delighted to hear that you consistently enjoy the professional and smooth experience at Lexus of North Miami. Thank you for your kind words!

December 13, 2024

Dealership Rating
Employee Rating

Always greets you with a smile and does his best to get you the best deal possible. this is our 3rd purchase from Frankie, it went smooth as expected!! He listened to all our request and found us a perfect More

by M. Efrece
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Alfred Utset, Alex Suarez

Dec 13, 2024

Lexus of North Miami responded

M. Efrece, we're delighted to hear that Frankie has consistently provided you with exceptional service at Lexus of North Miami! Thank you for your continued trust and support; enjoy your new purchase!

December 09, 2024

Dealership Rating
Employee Rating

Professional no pressure great inventory that is why we have always come back to purchase our cars from them More

by LAN819
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ramon Cabrera

Dec 09, 2024

Lexus of North Miami responded

Thank you for your loyalty and kind words about Lexus of North Miami! We're delighted to hear that our professional approach and great inventory keep bringing you back. We look forward to serving you again in the future!

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