Frank Williams
Frank Williams at Schaller Honda

Frank Williams | Page 13

Finance Manager

Schaller Honda

1 Veterans Dr
New Britain, CT 06051

4.8
265 Reviews
4.8

265 Reviews

Write a Review

Dealership Experience

6 yrs, 4 mos

Industry Experience

21 yrs, 9 mos

265 Reviews of Frank Williams

October 05, 2024

Dealership Rating
Employee Rating

Very good they tried the best give me the loan that got me the most with the car More

by eddiepennyman9
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 06, 2024

Schaller Honda responded

Thank you, Eddie, for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

October 01, 2024

Dealership Rating
Employee Rating

Very helpful sakes and financial associates. Eli helped me find the right car and Frank was very helpful and great to desl with More

by aburns4
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 01, 2024

Schaller Honda responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

September 29, 2024

Dealership Rating
Employee Rating

Super clean, everyone was nice, very helpful and got the car I wanted after test driving it. More

by murphsies15
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Desiree Castellano

Sep 29, 2024

Schaller Honda responded

Here at Schaller Honda, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience working with Desiree, Frank, and our team. It was a pleasure having you at the dealership. We appreciate your review!

September 29, 2024

Dealership Rating
Employee Rating

Huge Disappointment in their complete lack of customer service just two months after purchase. I would therefore never recommend this dealer to anyone. Also, we have already found things wrong with the v More

by emartin0815
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Piotr Jurkowski

Oct 02, 2024

Schaller Honda responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

September 29, 2024

Dealership Rating
Employee Rating

It was very easy to do business with the Sales person and come to a fair deal. More

by pbstevenson1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dylan Celone, JJ Jinks

Sep 29, 2024

Schaller Honda responded

We are very happy to hear Dylan provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

September 29, 2024

Dealership Rating
Employee Rating

Great sales person give Lori a raise she is so good at what she does More

by jack.neiswanger
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dylan Celone , Loriann close

Sep 29, 2024

Schaller Honda responded

Jack. Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else Loriann can do to assist you, please do not hesitate to let us know. We are always happy to help!

September 24, 2024

Dealership Rating
Employee Rating

I had a very enjoyable experience at Schaller Honda. Everyone was extremely friendly and professional. More

by Staceyl1206
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Piotr Jurkowski, Sarah Peschke

Sep 25, 2024

Schaller Honda responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Schaller Honda.

September 24, 2024

Dealership Rating
Employee Rating

Detailing on my car was not great - car Smelled bad and I found candy wrappers in the trunk. Service plans were not explained well. They were presented as I needed to pick one, not that I had an option t More

by whyikare2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Sarah Peschke

Sep 25, 2024

Schaller Honda responded

Thank you for bringing this to our attention, and we will share your comments with the team. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you.

Sep 29, 2024

whyikare2 responded

A refund of the 199 etching fee would be a great start

September 23, 2024

Dealership Rating
Employee Rating

Very happy with experience buying 3024 Honda Accord at Schaller. My salesman Patrick did a through job explaining the features of the car and I would recommend Schaller to my friends and family. More

by owen_walsh
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dylan Celone

Sep 24, 2024

Schaller Honda responded

Thanks for sharing about your experience with Schaller Honda. We appreciate your business and hope to see you again soon!

September 22, 2024

Dealership Rating
Employee Rating

Representatives are very quick and prompt to reply my inquiry. They managed to fulfill my requirement and explained me in detailed about vehicle. Specially Manav and other guy took painstaking effor More

by NATUBHAI
Sales Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Manava took deep interest and worked very hard and impressed me lot

Sep 23, 2024

Schaller Honda responded

It's fantastic to hear that Manava and our team provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing Schaller Honda!

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