Frank Williams
Frank Williams at Schaller Honda

Frank Williams | Page 14

Finance Manager

Schaller Honda

1 Veterans Dr
New Britain, CT 06051

4.8
265 Reviews
4.8

265 Reviews

Write a Review

Dealership Experience

6 yrs, 4 mos

Industry Experience

21 yrs, 9 mos

265 Reviews of Frank Williams

September 18, 2024

Dealership Rating
Employee Rating

Desiree was fantastic. Exceptional employee, will highly recommend her in the future. Thank you Desiree! More

by codyblord1015
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Desiree Castellano

Sep 18, 2024

Schaller Honda responded

Thank you, Cody, for sharing your experience with us! We're happy to hear it went well with Desiree and truly appreciate your feedback.

September 15, 2024

Dealership Rating
Employee Rating

Piotr and Sarah were amazing. They made the process so easy to buy a car. Frank was very personable and easy to work with. More

by bill c
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Piotr Jurkowski, Sarah Peschke

Sep 16, 2024

Schaller Honda responded

It's great to hear that Piotr, Sarah, and Frank provided you with excellent customer service! Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Schaller Honda!

September 15, 2024

Dealership Rating
Employee Rating

Amazing fast and friendly good communication and they all know what they are doing amazing staff More

by aneyshad
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: JJ Jinks

Sep 16, 2024

Schaller Honda responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

September 10, 2024

Dealership Rating
Employee Rating

Loriann Close really made the whole car buying experience a wonderful experience and would recommend her More

by rogernawy
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Dylan Celone , Loriann Close

Sep 11, 2024

Schaller Honda responded

It's fantastic to hear that we provided you with great customer service while assisting you! We are so glad Loriann made this such a great experience! We truly appreciate the opportunity to do business with you. Thanks for choosing Schaller Honda!

September 10, 2024

Dealership Rating
Employee Rating

Won’t return to this dealership. Had appt and wasn’t seen until almost an hour after appt. Then had to deal with 5 different people. Sat for 3 hours while they helped others who came More

by Jane
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Sep 10, 2024

Schaller Honda responded

Thank you for providing this feedback, Jane, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

September 07, 2024

Dealership Rating
Employee Rating

The service technicians were very diligent on their technical knowledge. They provided me what was needed for my vehicle repairs. More

by Sylvester A. Esangbedo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 09, 2024

Schaller Honda responded

Hi Sylvester: Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

September 03, 2024

Dealership Rating
Employee Rating

Professional, Great customer service and going above and beyond!! 1 of the Best dealers in Connecticut. Special thanks to Desiree and Frank for going above and Beyond. Great communication and professionalis More

by Christopher Grant
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 04, 2024

Schaller Honda responded

Thank you for your business and this review, Christopher. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

September 01, 2024

Dealership Rating
Employee Rating

all good, exellent service, JJ is the man,i will recomend schaller to my friends, thank you guys. More

by latinrebbel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: JJ Jinks

Sep 02, 2024

Schaller Honda responded

Thank you for your kind words for JJ! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Schaller Honda.

September 01, 2024

Dealership Rating
Employee Rating

The dealership was very friendly and courteous in helping me purchase an automobile on the first day of my visit. More

by grier.rashid
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Desiree Castellano

Sep 02, 2024

Schaller Honda responded

Thank you so much, Grier, for your kind words, and for taking the time to leave us this wonderful feedback! Congratulations on your new vehicle! We look forward to working with you again!

August 31, 2024

Dealership Rating
Employee Rating

Dylan was not our salesperson. Old Schaller was more open upfront about deals, discount could give. Now have to go in prepared and beg for every penny: Ask for loyalty discount More

by InModeration
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 02, 2024

Schaller Honda responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out.

...
14
...

Dealership Inventory (227 Vehicles)

used 2021 Toyota Tundra car, priced at $43,929
2021 Toyota Tundra
used
Magnetic Gray Metallic exterior
Automatic
Four-wheel Drive
used 2023 Honda CR-V car
2023 Honda CR-V
used
Lunar Silver Metallic exterior
Automatic
All-wheel Drive
new 2026 Honda Accord car, priced at $29,174
2026 Honda Accord
new
Platinum White Pearl exterior
Automatic
Front-wheel Drive
new 2026 Honda Prologue car, priced at $41,001
2026 Honda Prologue
new
Raven Black exterior
Automatic
All-wheel Drive
used 2023 Honda Civic car
2023 Honda Civic
used
N/A exterior
Automatic
Front-wheel Drive
new 2026 Honda CR-V Hybrid car, priced at $39,734
2026 Honda CR-V Hybrid
new
Platinum White Pearl - WX exterior
Automatic
All-wheel Drive