Exceptional service from start to finish. I will not take
my vehicle anywhere else. No one is more knowledgeable and professional. Thank you Frankie.
my vehicle anywhere else. No one is more knowledgeable and professional. Thank you Frankie.
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by mvaldes744
Jul 08, 2021 -
Mercedes-Benz of Coral Gables responded
It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Frankie and the team met your expectations. Thank you again for choosing Mercedes-Benz of Coral Gables, we look forward to having you as one of our valued customers for many more years to come!
Richard Santalla, Service Director
786-413-1423
Richard.santalla@mbcoralgables.com
Quick response and excellent service by Frankie. Would
recommend to others Was happy with the service and attention. Will come back to this dealer for my service needs
recommend to others Was happy with the service and attention. Will come back to this dealer for my service needs
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by Delgado50
Jul 07, 2021 -
Mercedes-Benz of Coral Gables responded
We are very happy to hear that Frankie and our team provided you with such a positive experience! We sincerely value your business and look forward to your next visit.
Richard Santalla, Service Director
786-413-1423
Richard.santalla@mbcoralgables.com
All the other service advisors I’ve had wish they had the
knowledge and charisma Frankie has. He’s a true industry professional and excellent at what he does.
knowledge and charisma Frankie has. He’s a true industry professional and excellent at what he does.
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by fsohail
Jul 05, 2021 -
Mercedes-Benz of Coral Gables responded
Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! We're looking forward to sharing this fantastic, five-star review with Frankie and our team.
Richard Santalla, Service Director
786-413-1423
Richard.santalla@mbcoralgables.com
Excellent service.. Frankie was so helpful I highly
Excellent service.. Frankie was so helpful
I highly recommend hom
Excellent service.. Frankie was so helpful
I highly recommend hom
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by Nangro1
Other Employees Tagged:
Service
Jul 03, 2021 -
Mercedes-Benz of Coral Gables responded
Thank you so much for your excellent review! We are so glad that Frankie had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Mercedes-Benz of Coral Gables. Please don't hesitate to reach out if you need anything else.
Richard Santalla, Service Director
786-413-1423
Richard.santalla@mbcoralgables.com
Frankie is awesome and one of the reasons I take my car
there. Ask for Frankie
there. Ask for Frankie
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by amujica88
Jul 03, 2021 -
Mercedes-Benz of Coral Gables responded
Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Mercedes-Benz of Coral Gables.
Richard Santalla, Service Director
786-413-1423
Richard.santalla@mbcoralgables.com
Service advisor is great. Dealership staff was courteous
and helpful.
and helpful.
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by tropicxray
Jun 28, 2021 -
Mercedes-Benz of Coral Gables responded
Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.
Richard Santalla, Service Director
786-413-1423
Richard.santalla@mbcoralgables.com
Frankie Cao was terrific! Professional, knowledgeable
and considerate. His product knowledge and advise on what to do with my vehicle was spot on. I would highly recommend him!
and considerate. His product knowledge and advise on what to do with my vehicle was spot on. I would highly recommend him!
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by nel500
Other Employees Tagged:
Marcos Gonzalez
May 28, 2021 -
Mercedes-Benz of Coral Gables responded
We are very happy to hear that Frankie and our team provided you with such a positive experience! Congratulations on your new vehicle! We sincerely value your business and look forward to your next visit.
Hector Brito, Sales Manager
786-413-1309 or Hector.brito@mbcoralgables.com
As always, this dealership and their advisors are the
best; in specific, Aldo Guerra is an excellent service advisor, always ready to go the extra mile and give his best to his clients. In essence, the d
best; in specific, Aldo Guerra is an excellent service advisor, always ready to go the extra mile and give his best to his clients. In essence, the dealership has an excellent team that makes the client feel as if you are the only purpose of their work and this makes you want to return every time you need something related to your vehicle, being a scheduled maintenance, urgent service, or to buy/lease a new or used car. This is why we have been doing business with them for more than 6 years and three different cars!
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by Ceciln
Other Employees Tagged:
Aldo Guerra, Felipe Medina
May 25, 2021 -
Mercedes-Benz of Coral Gables responded
Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Aldo and our service team, and we look forward to working with you again.
Richard Santalla, Service Director
786-413-1423 or Richard.santalla@mbcoralgables.com
Excellent service and assistance. Frankie was great.
Very informative. Glad I chose Coral Gables, after having recently relocated from NYC where I originally purchased my 2019 MB AMG.
Very informative. Glad I chose Coral Gables, after having recently relocated from NYC where I originally purchased my 2019 MB AMG.
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by Chuck
May 21, 2021 -
Mercedes-Benz of Coral Gables responded
Thank you for your very kind review, Chuck! We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Frank here at Mercedes-Benz of Coral Gables. We hope to see you again soon!
Richard Santalla, Service Director
786-413-1423 or Richard.santalla@mbcoralgables.com
Thank you so much for your service. It was very fast and
good service. I got a ride home as well. Thanks to Frankie Cao...
good service. I got a ride home as well. Thanks to Frankie Cao...
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by Thank you note
May 12, 2021 -
Mercedes-Benz of Coral Gables responded
Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Frankie and the team, and we look forward to working with you again!
Richard Santalla, Service Director
786-413-1423 or Richard.santalla@mbcoralgables.com
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12 yrs, 8 mos
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