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Frankie Cao
Frankie Cao | Page 9
Service Manager
Mercedes-Benz of Coral Gables
300 Almeria Avenue
Coral Gables, FL 33134
103 Reviews
Dealership Experience
12 yrs, 6 mos
Industry Experience
12 yrs, 6 mos
Languages Spoken
English
Spanish
103 Reviews
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103 Reviews of Frankie Cao
April 23, 2021
Awesome service. Very friendly staff, well organized and clean environment. The staff works with the client in helping their needs and go above and beyond to help with all the requests. Frankie Cao my repre clean environment. The staff works with the client in helping their needs and go above and beyond to help with all the requests. Frankie Cao my representative is the best. More
by Glendaf21
April 04, 2021
Frankie Cao was on his mark. I came in with no appointment and he handled my service issue in no time at all. Great. Car was ready 3 hours later. Thanks MBCG! appointment and he handled my service issue in no time at all. Great. Car was ready 3 hours later. Thanks MBCG! More
by rsnewman
March 28, 2021
Frankie Cao always provide excellent service. Very professional. Extremely satisfied with the service provided. Always kept informed and service was provided fast and effective. Will continue to visit professional. Extremely satisfied with the service provided. Always kept informed and service was provided fast and effective. Will continue to visit this dealer. More
by Melybuzzi
March 14, 2021
As a dealership, I am very satisfied. It clearly appears that their customer is their #1 priority. I had the pleasure of dealing with Frankie Cao. While MB claims "the best or nothing" I sincerely believe t that their customer is their #1 priority. I had the pleasure of dealing with Frankie Cao. While MB claims "the best or nothing" I sincerely believe that statement better fits MB of Coral Gables and it's representives. As a dealership they have been the best of my experience. Frankie, you clearly make the difference! I sincerely appreciate your time, your patience and above all, your understanding of your customers needs. You are a rare gem, that I have the privilege of association! Thank you! More
by pay6bucks
March 11, 2021
Frankie, my Service Advisor, is friendly and very professional. I'm always treated with respect by everyone. They don't even know that I own a Maybach V12 and and SL55 AMG. professional. I'm always treated with respect by everyone. They don't even know that I own a Maybach V12 and and SL55 AMG. More
by desamgm
February 23, 2021
Great service everyone was really friendly.I was easily Great service everyone was really friendly. I was easily accommodated for the appointment. Even thought this was a company recall they were fast and Great service everyone was really friendly. I was easily accommodated for the appointment. Even thought this was a company recall they were fast and efficient More
by rodgutierrez
Other Employees Tagged: Fernando Rengifo, Alex Morales , Jose Artiles, Freddy Espinoza, Tony Fuentes, Marcos Gonzalez, Dave Gossett, Aldo Guerra, Guillermo Requena
February 17, 2021
Excellent service, low waiting time to be heard , efficiency , cleanliness and beautiful manners and respect by Franky, our service representative. My car was fixed correctly. efficiency , cleanliness and beautiful manners and respect by Franky, our service representative. My car was fixed correctly. More
by Delaferriere
February 13, 2021
From arrival to departure, the service experience could not be better. Service Advisor, Frankie was friendly and professional, the waiting area was comfortable and stocked with complement refreshments and not be better. Service Advisor, Frankie was friendly and professional, the waiting area was comfortable and stocked with complement refreshments and my car was serviced, washed, and returned exactly when promised. More
by Stan
January 20, 2021
Marcos ALWAYS makes any trip to the dealership easy and pleasant. Having him to maintain my car year after year makes care of our family cars effortless. Marcos has serviced our family cars over the past pleasant. Having him to maintain my car year after year makes care of our family cars effortless. Marcos has serviced our family cars over the past 20 years he has been with Mercedes. Congratulations to Marcos and Mercedes for having him as an excellent part of their team all these years!! I learned his 20 year Anniversary is coming up on January 29th!! A good reason to celebrate! I hope he gets the recognition he deserves!! More
by Diana
