Franklen Lockhart
Franklen Lockhart at Heritage Mazda of Bel Air

Franklen Lockhart

Store Manager

Heritage Mazda of Bel Air

1800 Belair Rd
Fallston, MD 21047

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5.0
42 Reviews
5.0

42 Reviews

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42 Reviews of Franklen Lockhart

August 03, 2025

Dealership Rating
Employee Rating

This is our 5th Mazda we have purchased from Heritage. Ken has been our sales consultant for 4 of 5 of our cars. More

by PAIREY513
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 04, 2025

Heritage Mazda of Bel Air responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!

July 31, 2025

Dealership Rating
Employee Rating

The entire team was very helpful. It was a pleasant experience from start to finish More

by littlewood13259
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kenneth Arment, Cassandra Foss

Jul 31, 2025

Heritage Mazda of Bel Air responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Our team is available should you require any extra help.

June 18, 2025

Dealership Rating
Employee Rating

Ken is a gem! Heritage Mazda, you are lucky to have him. I've recommended him to friends and family. He's honest, knowledgeable and funny. The perfect combinat More

by foxfirebrown
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kenneth Arment, Cassandra Foss

Jun 18, 2025

Heritage Mazda of Bel Air responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope to be of service to you again! Take care!

May 30, 2025

Dealership Rating
Employee Rating

Everyone was very friendly and answered all our questions. Highly recommend and ask for Ken! More

by kjrk19
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jun 01, 2025

Heritage Mazda of Bel Air responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

May 24, 2025

Dealership Rating
Employee Rating

I had an outstanding experience thanks to Ken and Cassandra. Ken was incredibly knowledgeable, patient, and made the entire car buying process feel effortless. He listened to what I was looking fo More

by Melissa Stillwagon
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kenneth Arment, Cassandra Foss

May 25, 2025

Heritage Mazda of Bel Air responded

Hi Melissa, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Please let us know if you have any additional questions about services you received and thank you again for choosing Heritage Mazda Bel Air!

May 17, 2025

Dealership Rating
Employee Rating

Ken Arment and his entire team provided exceptional service during my recent car purchase. From the moment I walked in, they made me feel welcome and informed, and I never felt pressured or rushed. I r More

by CARRIE.ADAM
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kenneth Arment, Josh Wolf

May 20, 2025

Heritage Mazda of Bel Air responded

Hi, thank you for your positive review. We're glad to hear that you found our team here at Heritage Mazda Bel Air so helpful in the purchase of your new vehicle. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

May 14, 2025

Dealership Rating
Employee Rating

Jason James is an outstanding salesman. He has helped me and my two kids purchase their cars. I have basically been living at Heritage because of needing two cars. He was patient as we sear More

by Dorothy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 18, 2025

Heritage Mazda of Bel Air responded

Hello Dorothy, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

April 07, 2025

Dealership Rating
Employee Rating

It was an excellent experience buying my new car! From the first conversation to the follow-up conversation a few days after purchase - Ken continued to check on me to ensure I was satisfied and if More

by Kim In Delaware
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kenneth Arment, George Varga

Apr 10, 2025

Heritage Mazda of Bel Air responded

Hello Kim, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

March 25, 2025

Dealership Rating
Employee Rating

Chris Holder was excellent. Patient and he explained all the differences in our options and choices for the trim level. The sales manager, Franklin was also very patient, I More

by Sm
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 28, 2025

Heritage Mazda of Bel Air responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Safe travels!

March 20, 2025

Dealership Rating
Employee Rating

Steve is a caring man who will take care of your needs. My experience at heritage Mazda was amazing and it’s because of this guy right here! More

by cmward2190
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Stephen Ward, George Varga , Mike Beasley 5 star

Mar 23, 2025

Heritage Mazda of Bel Air responded

Hello, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

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