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Franklin Wood
Franklin Wood at James Wood AutoPark

Franklin Wood

Loaner Specialist

James Wood AutoPark

3906 I-35E South
Denton, TX 76210

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4.7
34 Reviews
4.7

34 Reviews

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34 Reviews of Franklin Wood

May 26, 2025

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Employee Rating

First time I took my vehicle to Cadillac service and quality of service was exactly as expected More

by JSANCHEZ5449
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rachel Alvey

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May 26, 2025

James Wood AutoPark responded

Thank you for your positive feedback! We're glad to hear that your first experience with our service at James Wood Chevrolet Denton met your expectations. We strive to provide quality service to all our customers. We look forward to seeing you again for your future service needs! Sincerely, James Wood AutoPark Management | 940-591-9663

May 16, 2025

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Employee Rating

Taylor Adams is one of the best CS reps I have ever dealt with. She makes everything easy and seamless regardless of my busy schedule. More

by KEITHOCONNOR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Taylor Adams

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May 16, 2025

James Wood AutoPark responded

Thank you for your kind words! We're thrilled to hear that Taylor provided you with such excellent service at James Wood Chevrolet Denton. We strive to make the car-buying experience easy and enjoyable for all our customers. We look forward to seeing you again soon! Sincerely, James Wood AutoPark Management | 940-591-9663

May 07, 2025

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Wonderful group that always go above and beyond to help with my vehicle service Great!!! More

by JODYEBROWN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Taylor Adams, Rachel Alvey

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May 07, 2025

James Wood AutoPark responded

Thank you for your fantastic review, Jody! We truly appreciate your kind words about our team at James Wood Chevrolet Denton. It's our pleasure to go above and beyond to assist you with your vehicle service. We look forward to seeing you again soon! Sincerely, James Wood AutoPark Management | 940-591-9663

April 26, 2025

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Employee Rating

There is simply no better service experience that with James Wood. Service manager, Doug Spivey, advisor Taylor Adams and assistant Franklin Wood are beyond professional, caring and always in touch. What More

by bherwick
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sheldon Jeffcoat, Dee Ann Potendyk, Will Lewis, Doug Spivey, Taylor Adams

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Apr 26, 2025

James Wood AutoPark responded

Thank you for your wonderful feedback! We're thrilled to hear that you had such a positive experience with Doug, Taylor, and Franklin at James Wood Chevrolet Denton. Our team strives to provide professional and caring service, and it's great to know we met your expectations. We appreciate your kind words and look forward to welcoming you back for your next visit! Sincerely, James Wood AutoPark Management | 940-591-9663

April 26, 2025

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Best dealership ever! Service dept is EXCELLENT! Franklin and Taylor are the Best WILL LEWIS is the best manager James Wood could ever have and needs to be back in CADILL More

by LAMRAM0007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rossie Sewell, Will Lewis, Taylor Adams

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Apr 26, 2025

James Wood AutoPark responded

Thank you! We truly appreciate your fantastic feedback about James Wood Chevrolet Denton. We're thrilled to hear that you had an excellent experience with our service department, Franklin, and Taylor. Your kind words about Will are greatly valued, and we'll make sure to pass on your compliments! We look forward to welcoming you back for your next visit! Sincerely, James Wood AutoPark Management | 940-591-9663

April 24, 2025

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Employee Rating

James Wood is always accommodating and prompt with scheduling and performing services on my vehicle More

by chris.brown4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Taylor Adams

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Apr 24, 2025

James Wood AutoPark responded

Thank you for your wonderful feedback, Chris! We truly appreciate your kind words about the service you've received at James Wood Chevrolet Denton. It's great to know that we've been able to accommodate your needs and perform services in a timely manner. We look forward to seeing you again soon! Sincerely, James Wood AutoPark Management | 940-591-9663

April 15, 2025

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Employee Rating

Always welcoming and professional. DeAnn P. most always comes to visit with me to see how I am while waiting for my routine service to be completed. More

by KNIGHT.DIXIE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rachel Alvey

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Apr 16, 2025

James Wood AutoPark responded

Thank you for your wonderful review! We appreciate your kind words about our team at James Wood Chevrolet Denton, and I'm glad to hear that you feel welcomed and valued. It's great to know that DeAnn takes the time to check in with you during your service visits. We look forward to seeing you again for your next routine service! Sincerely, James Wood AutoPark Management | 940-591-9663

April 01, 2025

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Employee Rating

Their reps need to explain cost accurately instead Of trying to use play on words to mislead Customers. More

by UYGD03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Taylor Adams

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Apr 05, 2025

James Wood AutoPark responded

Thank you for sharing your feedback with us. We appreciate your experience and take your concerns seriously. At James Wood Chevrolet Denton, it is important to us that our customers receive clear and accurate information. We encourage you to contact us directly so we can address your concerns further and ensure you have a better experience in the future. Your insights help us improve our services, and we value your feedback. Sincerely, James Wood AutoPark Management | 940-591-9663

March 30, 2025

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Employee Rating

Taylor did a great job communicating and creating a good experience. She helped ensure we were taken care of. More

by MARK.LAMONT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Taylor Adams

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Apr 01, 2025

James Wood AutoPark responded

Thank you, Mark! We truly appreciate your kind words about Taylor and are thrilled to hear that she created a great experience for you at James Wood Chevrolet Denton. Your satisfaction is our priority, and we look forward to assisting you again in the future! Sincerely, James Wood AutoPark Management | 940-591-9663

March 01, 2025

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Employee Rating

I love James Wood Cadillac service department. The staff is very caring, friendly and knowledgeable. More

by deborahp1681
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Taylor Adams

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Mar 04, 2025

James Wood AutoPark responded

Thank you so much for your kind words, Deborah! We're thrilled to hear that you had a great experience with our service department at James Wood Chevrolet Denton. Our team takes pride in providing caring, friendly, and knowledgeable service and we're glad this was reflected during your visit. We appreciate your feedback and look forward to serving you again in the future! Sincerely, James Wood AutoPark Management | 940-591-9663

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