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Franklin Wood
Franklin Wood at James Wood AutoPark

Franklin Wood

Loaner Specialist

James Wood AutoPark

3906 I-35E South
Denton, TX 76210

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4.7
42 Reviews
4.7

42 Reviews

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42 Reviews of Franklin Wood

September 28, 2025

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Employee Rating

Ustedes y un cliente me robaron mi identidad para comprar Auto. Tengo un proceso legal iniciando. More

by joeloaulet
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
No
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Oct 03, 2025

James Wood AutoPark responded

Gracias por contactarnos. Nos tomamos muy en serio este tipo de preocupaciones; sin embargo, ninguna autoridad policial se ha puesto en contacto con nosotros en relación con este asunto. Les rogamos que se pongan en contacto con nosotros de inmediato para que podamos investigarlo más a fondo. Sinceremente, James Wood AutoPark Management | 940-591-9663

September 27, 2025

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Employee Rating

I bought a 2024 Cadillac Lyriq from this dealership and was having issues with it from very long time. I am disappointment with the repeated issues I have been experiencing with my Cadillac LYRIQ. I hav More

by SHIV871992
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Taylor Adams, Rachel Alvey

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Sep 29, 2025

James Wood AutoPark responded

Thank you for sharing your experience. We understand your concerns about the frequency of service visits and the recurring issues you’ve encountered with your Cadillac Lyriq. At James Wood AutoPark, we strive to maintain accurate and professional service processes, and your comments help us recognize how this visit affected you. Please don’t hesitate to contact us if you’d like to talk about your experience further. Your trust matters to us. Sincerely, James Wood AutoPark Management | 940-591-9663

September 16, 2025

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Employee Rating

The service department was great as always. They performed the repair in a very timely matter.The service reps that assisted me were wonderful! More

by TRENAPOE
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Recommend Dealer
Yes

Other Employees Tagged: Jarrett Abel , Cole

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Sep 17, 2025

James Wood AutoPark responded

Thank you for your review! We're pleased to hear that our service department at James Wood Chevrolet Denton met your expectations and that our service representatives provided you with great assistance. We appreciate your feedback and look forward to seeing you again for your future service needs. Sincerely, James Wood AutoPark Management | 940-591-9663

August 14, 2025

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Rachel is very knowledgeable, Courteous, and keeps me up-to-date every step of the way. More

by ANDYM2050
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Doug Spivey, Gavynn Norris, Taylor Adams, Rachel Alvey , DeeAnn Potendyk 5 stars! Best sales person ever. Let’s just say I am 75 years old and I have worked with many.

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Aug 15, 2025

James Wood AutoPark responded

Thank you for your kind words, Andy! We're pleased to hear about your positive experience with Rachel at James Wood Chevrolet Denton. Her dedication to keeping you informed is truly appreciated. We look forward to assisting you again in the future! Sincerely, James Wood AutoPark Management | 940-591-9663

August 03, 2025

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As always, my service experience was outstanding. I especially want to show my appreciation to Cole and Franklin. These young men showed the highest level of courtesy and professionalism. There was More

by LINDA040503
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cole Fellers

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Aug 07, 2025

James Wood AutoPark responded

Thank you for your wonderful review. We truly appreciate your kind words about Cole and Franklin, as they always strive to provide outstanding service at James Wood Chevrolet Denton. We're glad to hear that they handled the miscommunication to your satisfaction. We look forward to serving you again in the future! Sincerely, James Wood AutoPark Management | 940-591-9663

August 01, 2025

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Employee Rating

All were very professional and helpful fixed my problem fast. The driver that carried me home was a great driver and very pleasant. More

by BEVANNSTREETY
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jarrett Abel, Samantha Oliphant, Tim Wilkins, Jared Laska, Gavynn Norris, Mike Belew, Robert Cook, Taylor Adams, Rachel Alvey

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Aug 07, 2025

James Wood AutoPark responded

Thank you for your wonderful review! We’re thrilled to hear that our team at James Wood Chevrolet Denton was professional and helpful in addressing your needs quickly. It's great to know that your driver also made your experience pleasant. We truly appreciate your feedback and hope to see you again soon! Sincerely, James Wood AutoPark Management | 940-591-9663

July 03, 2025

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Employee Rating

Franklin is the best! Always takes good care of us! Rachel is great too…they are all great! More

by LAMRAM0007
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rachel Alvey

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Jul 03, 2025

James Wood AutoPark responded

Thank you! We truly appreciate your positive feedback about Franklin and the team at James Wood Chevrolet Denton. We're thrilled to hear that you've had a great experience with us. We look forward to welcoming you back next time! Sincerely, James Wood AutoPark Management | 940-591-9663

June 10, 2025

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Employee Rating

Very efficient and friendly had rental available immediately.. keep you updated on my new cars progress. More

by mjackson6315
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Trish Cheaney, Taylor Adams, Rachel Alvey

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Jun 10, 2025

James Wood AutoPark responded

Thank you for your wonderful review! We’re thrilled to hear that you found our service at James Wood Chevrolet Denton to be efficient and friendly. It’s great to know you had a rental available right away and that we kept you updated on your new car's progress. We appreciate your feedback and look forward to serving you again! Sincerely, James Wood AutoPark Management | 940-591-9663

May 26, 2025

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First time I took my vehicle to Cadillac service and quality of service was exactly as expected More

by JSANCHEZ5449
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rachel Alvey

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May 26, 2025

James Wood AutoPark responded

Thank you for your positive feedback! We're glad to hear that your first experience with our service at James Wood Chevrolet Denton met your expectations. We strive to provide quality service to all our customers. We look forward to seeing you again for your future service needs! Sincerely, James Wood AutoPark Management | 940-591-9663

May 16, 2025

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Employee Rating

Taylor Adams is one of the best CS reps I have ever dealt with. She makes everything easy and seamless regardless of my busy schedule. More

by KEITHOCONNOR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Taylor Adams

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May 16, 2025

James Wood AutoPark responded

Thank you for your kind words! We're thrilled to hear that Taylor provided you with such excellent service at James Wood Chevrolet Denton. We strive to make the car-buying experience easy and enjoyable for all our customers. We look forward to seeing you again soon! Sincerely, James Wood AutoPark Management | 940-591-9663

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