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Fred Borek
50 Reviews
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English
50 Reviews
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50 Reviews of Fred Borek
December 17, 2025
I am writing this review to warn others. This dealership held my girlfriend's car for FIVE FULL DAYS to repair a single damaged rim and tire. The delay itself was unreasonable, but the compl This dealership held my girlfriend's car for FIVE FULL DAYS to repair a single damaged rim and tire. The delay itself was unreasonable, but the complete lack of communication was appalling. We were given no updates, no timeline, and were left in the dark. When she finally went in person to politely inquire about the excessive delay, the manager, Fred, responded by threatening to call the police on her for simply asking a question. This is not how you treat customers. The service experience was horrific, unprofessional, and frankly, intimidating. We will never return and advise you to steer clear unless you enjoy being ignored and then threatened when you ask for basic information. More
by richard.flemister
September 16, 2025
Honest, professional, courteous. Even when a problem or issue arises, these guys know how to keep a customer for life. Special kudos to Fred the service manager. His communication Even when a problem or issue arises, these guys know how to keep a customer for life. Special kudos to Fred the service manager. His communication and follow-up are five star. Love the way VDT does business. More
by MARKHDAVIS0
Other Employees Tagged: Alonzo Bass
August 28, 2025
My car battery died and I brought it in for service without an appointment. Fred helped me right away and my car was fixed within two hours so I could drive to work that day. He clearly communicated wh without an appointment. Fred helped me right away and my car was fixed within two hours so I could drive to work that day. He clearly communicated what was going to be evaluated on my car and called me the minute it was done. I was so pleased with my service, I trust VW Gold Coast and Fred! More
by OB_Chicago
Verified CustomerAugust 22, 2025
Fred B is super knowledgeable about my car. I trust him since he is direct and clear, on what has to happen, estimated cost and what has to happen in order. I like his approach a lot. Only I trust him since he is direct and clear, on what has to happen, estimated cost and what has to happen in order. I like his approach a lot. Only service center I go to. More
by ERNESTGOMEZ
Other Employees Tagged: Herberto Delgado, Luis Tinoco, Mike Szafraniec, Kelia House , Alonzo Bass
August 01, 2025
Love the customer service. I was helped quick and the service to my vehicle was done quick. I was helped quick and the service to my vehicle was done quick. More
by JEERANARDNIK
Other Employees Tagged: Herberto Delgado, Luis Tinoco, Kelia House, Michael Boos , Alonzo Bass
July 26, 2025
Exceptional service, great staff to deal with. Highly recommend! I will be taking my car there from now on. Highly recommend! I will be taking my car there from now on. More
by MY3RDEYEMUSIC
Other Employees Tagged: Kelia House
July 24, 2025
Horrible not much else to say. Bad dealership. Bad service. And bad car brand now Bad dealership. Bad service. And bad car brand now More
by WNG4
Other Employees Tagged: Michael Zafiriou, Julian Perez, Kelia House, Rocco Cesario, Michael Boos , Jay Jaber
June 25, 2025
The service center and the employees were professional, quick and clean. I felt my VW was in good hands with them. quick and clean. I felt my VW was in good hands with them. More
by SCOTT_B
Other Employees Tagged: Herberto Delgado, Luis Tinoco, Mike Szafraniec, Kelia House, Rocco Cesario, Michael Boos , Alonzo Bass, Grant Bode, Jay Jaber
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