Fred Farmer | Page 3

Great sales experience overall. The positive ends there. I bought the most expensive vehicle Mazda produces. I was sold on the PHEV tech and really loved my CX-70. I had three recal The positive ends there. I bought the most expensive vehicle Mazda produces. I was sold on the PHEV tech and really loved my CX-70. I had three recalls in six months. I couldn't get Med Center Mazda's service center to answer the phone or return phone calls (MULTIPLE calls and MULTIPLE messages). I had to go to Huntsville to have the first two recalls taken care of. I had my first oil change due and called repeatedly to make an appointment and ask if the third recall could be handled at the same time. Same routine. No answer, no returned calls. And when I asked other people outside of service if there was a reason no one would answer, I also got no help. I brought the car in last Saturday, and that sealed the deal. No personalities whatsoever. Don't bother calling Mazda corporate. They are as useless as the dealership. I was all for Mazda jumping into the near luxury segment, but they need a dealer network that can match the quality of the car. That didn't exist at either dealership closest to me (over an hour to Med Center and almost two hours to Huntsville). I just got home with my new E-Class Mercedes. It was worth taking a few thousand dollar loss to deal with people who appreciate their customers. Never again, Mazda. And two visits to Med Center Mazda was two too many. I wouldn't wish this dealership on my worst enemy. More

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Great buying experience at MedCenter Mazda. at every level. The sales and finance team were very attentive and professional. And most importantly, they did what they promised. at every level. The sales and finance team were very attentive and professional. And most importantly, they did what they promised. More

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Was my first experience here, but was very well pleased with the professional service there. with the professional service there. More

by rodneywillif0rd Verified Customer Verified Customer

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Fred and Adam made getting my first car a great experience. Not only did they help in every way they could, they had great customer service and I would definitely recommend this place for anyone lo experience. Not only did they help in every way they could, they had great customer service and I would definitely recommend this place for anyone looking for a new car. More

by erikschoerner10 Verified Customer Verified Customer

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Great customer service, very professional and did not take long to go out the door with a new car. Would recommend Fred Farmer for future purchases. take long to go out the door with a new car. Would recommend Fred Farmer for future purchases. More

by IgorM Verified Customer Verified Customer

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Fred Farmer was my sales representative, he was awesome and very knowledgeable about Mazda Vehicles! and very knowledgeable about Mazda Vehicles! More

by briannabrooks86 Verified Customer Verified Customer

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Everyone were helpful, kind and made us feel welcome ant every turn. The staff were enthusiastic about their product also. every turn. The staff were enthusiastic about their product also. More

by jmsistrunk Verified Customer Verified Customer

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friendly , knows product line , answers all questions . ... very customer focused hopefully the service department will be the same ! ... very customer focused hopefully the service department will be the same ! More

by brandsma Verified Customer Verified Customer

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THIS IS THE MOST UNFRIENDLY DEALERSHIP THAT I'VE PATRONIZED IN BIRMINGHAM. IT'S A SHAME THAT IT'S THE ONLY MAZDA DEALER IN BIRMINGHAM. THEY NEED A SERIOUS LESSON IN CUSTOMER CARE FROM TOWN AND COUNT PATRONIZED IN BIRMINGHAM. IT'S A SHAME THAT IT'S THE ONLY MAZDA DEALER IN BIRMINGHAM. THEY NEED A SERIOUS LESSON IN CUSTOMER CARE FROM TOWN AND COUNTRY FORD, OR SERRA HYUNDAI IN TRUSSVILLE. More

by gravesw360 Verified Customer Verified Customer

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The dealership offered an inviting atmosphere of friendly, knowledgeable sales associates and management personnel who made the shopping adventure an overall pleasant experience. friendly, knowledgeable sales associates and management personnel who made the shopping adventure an overall pleasant experience. More

by bill_alverson Verified Customer Verified Customer

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