Fred Munns | Page 11

purchase of new vehicle By far the most amazing and outstanding service anywhere. They were extremely helpful with my needs and caring . Most places just care about the sell By far the most amazing and outstanding service anywhere. They were extremely helpful with my needs and caring . Most places just care about the sell but these people were more concerned with you and your satisfaction. I have been dealing with them from for a while now and would strongly recommend them. More

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Excellent Customer Service and Excellent Sales Team I will definitely be dealing with this dealership again. Thank you Fred and Jaton. I will be recommending this dealership to all of my friends. I r I will definitely be dealing with this dealership again. Thank you Fred and Jaton. I will be recommending this dealership to all of my friends. I really feel like I gained new friends during the purchase of my new truck. Thank you all. Mark Jackson More

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NIGHTMARE Do NOT do business with this dealership. Their sales rep promised us oil change vouchers, mud flaps, Weather Tech mats, and a spray in bed liner when Do NOT do business with this dealership. Their sales rep promised us oil change vouchers, mud flaps, Weather Tech mats, and a spray in bed liner when we purchased an F250 Platinum. We contacted him by text because he did not come through with the items and we were ready for the liner. He promised again he would order everything. He was then either let go or quit. The lead salesman that took over our complaint told us not to cancel the appointment for the bed liner, that it would be honored and the purchase order would be called in. We were lied to yet again. We had to pay for the liner ourselves because they never called in the purchase order. When I called to complain, and get reimbursed, we were told they couldn't do it. WHAT??? We could have cancelled the appointment, and were told not to cancel!!! Now we are out 400 dollars! We have talked with the customer relations gal and I have left three messages to speak with Mr Herlong. He refuses to talk with us and has his employees call us with his messages. This is a TERRIBLE dealership with ZERO respect for its customers. All they care about it making a sale. To top it off, they didn't even do the paperwork in a timely manner, so when we tried to pay our taxes, we couldn't. The salesman put our previous tag on our new truck and it's not even registered yet. What a freakin nightmare! More

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Great experience! Our entire experience at Herlong Ford was nothing short of excellence. Everyone we came in contact with was very friendly, even those we weren't actu Our entire experience at Herlong Ford was nothing short of excellence. Everyone we came in contact with was very friendly, even those we weren't actually dealing with. They all made us feel right at home. They didn't have the exact vehicle we wanted but they were able to locate the one we wanted. We definitely recommend Herlong Ford for your next purchase and will return there for our next purchase. More

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Freddie Munns The MAN! Herlong Ford Freddie Munn's, is truly one of Herlong Ford's top professional salesperson I have ever dealt with in all my years of buying vehicles. I have bought a Freddie Munn's, is truly one of Herlong Ford's top professional salesperson I have ever dealt with in all my years of buying vehicles. I have bought a lot! He is upfront, tells you exactly what he can't do for you. His integrity, professionalism and extremely knowledge about what he sells is impeccable, above and beyond anyone else in sales making decisions. If you get to know Freddie Munns you will see that he sells from his heart, listens thoroughly to his customers and their needs. I will continue to buy my vehicles at his dealership whether I like ford vehicles or not. He makes you appreciate the vehicles. Thank you for both my purchases (2017 Ford F150 Platinum in Oct, and 2017 Ford Explorer Limited Dec) best money I spent through Freddie Munns at Herlong Ford, Edgefield SC. I will always send my business partners, friends and family to him. Very comfortable experience buying with Freddie! When sitting down with Meryl she's the bomb also! More

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Great Experience! Well Worth Driving Six Hours Roundtrip! I decided I wanted a Ford F150, but with so many trim levels and options, wasn't quite sure which one. I live in the Charleston area, and either I co I decided I wanted a Ford F150, but with so many trim levels and options, wasn't quite sure which one. I live in the Charleston area, and either I couldn't find what I was looking for, or just did not connect with the people I spoke with. Saw Herlong Ford while browsing AutoTrader. Went directly to their website and was impressed with the selection of F150s and the quality of their website. Great pics of their inventory, and actual stickers for their inventory were VERY helpful. I called to speak with someone about availability of inventory and spoke with a young lady named Amber. Very polite and interested in getting me to the right person. That person was Fred Munns. Truly one of most knowledgeable, down to earth people I have conversed with in quite a while. We just clicked. I am a DETAIL person, so I feel like I could easily have worn Fred out. Completely patient with me. I called back several times with more questions, and when told he was with other customers, each time, I received a callback exactly when I was told he would. We made a deal. At closing, I met Meryl Breazeale, the business manager. Same story....patient, attentive, and no pressure at all. My wife and I do not recall being excited about the car-buying process until now. Please do yourself a favor and look into Herlong Ford. Signed, CB in Charleston. More

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Amazing Experience at a frightening time My young son and I were involved in automobile accident that resulted in a total loss. While still feeling gratitude; sadness crept in. I loved my pr My young son and I were involved in automobile accident that resulted in a total loss. While still feeling gratitude; sadness crept in. I loved my previous car! I came to Herlong to look at some possible buys for a replacement. Admission... I was terrified!! I was greeted by the sweetest face. Meryl not only made me feel comfortable but has a raving fan in my 7 year old son. She was kind, polite, and sympathetic to my situation. I would recommend going to get your next vehicle where she is! More

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Trade for F-150 Great experience trading in my Highlander for an F-150! Everyone was very courteous and helpful and great to work with. I would definitely recommend H Great experience trading in my Highlander for an F-150! Everyone was very courteous and helpful and great to work with. I would definitely recommend Herlong Ford to anyone looking for a great buying experience! More

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Best experience in 50 years of car buying Starting with the ease of online qualifying with Ford Credit, to the good nature and knowledge of Fred about the truck being purchased to the personab Starting with the ease of online qualifying with Ford Credit, to the good nature and knowledge of Fred about the truck being purchased to the personable professionalism of Meryl taking care of the paperwork I can say it was the best experience in 50 years of car buying. One of the wonderful things about working with people from the "country"....good southern hospitality and everyone we met there whether part of our transaction or not offered just that. They say "cars are cheaper in the country just like eggs"...would say my new Super Duty F-250 was a great deal with the rebates Ford offered and the selling price they offered. I would certainly recommend not only friends but family as well when looking for a new Ford to reach out to the team at Herlong Ford in Edgefield, SC. Well worth the drive....Thanks Y'all More

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Very nice and polite no pressure I was not pressured about buying automobile It was a very nice experience That’s how dealership should be very nice and respectful they answer al I was not pressured about buying automobile It was a very nice experience That’s how dealership should be very nice and respectful they answer all my questions and put me in the right truck I will go back for my next automobile They were very nice people to talk to thank them for the hospitality More

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