Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
View All Employees
Fred Romsey
Fred Romsey at Mercedes-Benz of Natick

Fred Romsey | Page 3

Service Consultant

Mercedes-Benz of Natick

253 North Main St
Natick, MA 01760

4.8
211 Reviews
4.8

211 Reviews

Write a Review

211 Reviews of Fred Romsey

December 30, 2023

Dealership Rating
Employee Rating

The service team at MB Natick are a premium service provider. They are an Important part of my Mercedes ownership experience. When I need them they make things happen. More

by Dean
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Steve Boston, Luis Aguasvivas, Brian Breidegam, Abdul Khalid, Jonny Pham

Helpful
Report | Print
Jan 03, 2024

Mercedes-Benz of Natick responded

Dean, we're delighted to know that our service team at Mercedes-Benz of Natick has been an integral part of your ownership experience. We'll always be here when you need us!

December 29, 2023

Dealership Rating
Employee Rating

Fred Romsey is an outstanding service rep. There is excellent attention to detail and he is very responsive. More

by Stanley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Helpful
Report | Print
Jan 03, 2024

Mercedes-Benz of Natick responded

Hi Stanley! We're glad to know that Fred provided you with such detailed and responsive service at Mercedes-Benz of Natick. Thanks for the shout-out!

December 23, 2023

Dealership Rating
Employee Rating

Great polite people when buying car but when I had problem with car I never felt so disrespected and treated so rudely in my life dealing with this dealer. Dont buy used car here please go elsewhere More

by John
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Luis Aguasvivas, Brian Breidegam, Abdul Khalid, Teddy Tsamis

Helpful
Report | Print
Jan 02, 2024

Mercedes-Benz of Natick responded

John, We're sorry to hear about your experience. We strive for respect and professionalism in all interactions, so it's dismaying to learn that you felt otherwise. Your feedback is important as we continually aim to improve our service quality. Please reach out directly if you're open to discussing this further or have any other concerns. Thank you, Fahad Arshad - General Manager - farshad@herbchambers.com

December 11, 2023

Dealership Rating
Employee Rating

Everyone was wonderful. I showed up with a low rear tire. The greeter found a screw in the tire, Fred checked for availability, I walked to Panera for lunch, and returned More

by cbakins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Helpful
Report | Print
Dec 12, 2023

Mercedes-Benz of Natick responded

We're glad to know that Fred and our team at Mercedes-Benz of Natick could assist you promptly and efficiently with your vehicle needs! We appreciate your trust in us for all your car needs, thank you! We'll see you next time. Safe travels!

November 17, 2023

Dealership Rating
Employee Rating

We have bought 3 cars from this dealership. The sales experience was great, even during the pandemic. My wife and I have different service reps and we are both pleased with their work. They are More

by record_winger.0g
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Helpful
Report | Print
Nov 20, 2023

Mercedes-Benz of Natick responded

Thanks so much to you & your wife for trusting the Mercedes-Benz of Natick team with your automotive needs! We're grateful for your continued support and look forward to seeing you at your next visit!

Nov 17, 2023

record_winger.0g responded

We have bought 3 cars from this dealership. The sales experience was great, even during the pandemic. My wife and I have different service reps and we are both pleased with their work. They are pleasant, accommodating, and explain issues well. Thanks to all who have assisted us.

November 13, 2023

Dealership Rating
Employee Rating

Have owned two Mercedes in a row and used this dealership and Fred for this entire time.. service has always been excellent and the very rare cases when something is wrong (last case was several years ago) t More

by Rghendrie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Helpful
Report | Print
Nov 14, 2023

Mercedes-Benz of Natick responded

We're delighted to know that you've had consistently excellent service with us at Mercedes-Benz of Natick, and we appreciate your recommendation! We'll make sure Fred gets the recognition he deserves. Thanks for staying with us over the years!

November 12, 2023

Dealership Rating
Employee Rating

Great dealer for both sales and service. I bought my car here and also have had it serviced for the last 5 years. Professional, courteous and excellent staff. More

by Jennbriere
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Luis Aguasvivas, Brian Breidegam, Abdul Khalid, Teddy Tsamis

Helpful
Report | Print
Nov 14, 2023

Mercedes-Benz of Natick responded

Hi Jennbriere! We're so glad to know that you've had a positive experience with both our sales and service departments at Mercedes-Benz of Natick. Thanks for your continued support over the years!

October 28, 2023

Dealership Rating
Employee Rating

Fred is very professional. He is the Best. Liked him for 30 years and many Mercedes More

by johnplukas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Helpful
Report | Print
Oct 30, 2023

Mercedes-Benz of Natick responded

We're so glad Fred continues to earn your support, John! Thanks so much for your loyal business and we'll see you next time here at Mercedes-Benz of Natick!

October 27, 2023

Dealership Rating
Employee Rating

Jonny was great Very patient with me and got the job done!! Awesome!!! Recommend him More

by Glo
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes

Other Employees Tagged: Jonny Pham , Jonny Pham

Helpful
Report | Print
Oct 30, 2023

Mercedes-Benz of Natick responded

We're happy to hear Jonny provided you with excellent service! Thanks for the recommendation and please don't hesitate to reach out if our Mercedes-Benz of Natick team can assist you again in the future!

October 25, 2023

Dealership Rating
Employee Rating

I have been buying/ Easing from M-B of Natick for 20 years. They have always gone the extra mile with meeting my sales and service needs. More

by glkaplan48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Helpful
Report | Print
Oct 26, 2023

Mercedes-Benz of Natick responded

Thank you for trusting the Mercedes-Benz of Natick team with your automotive needs! We're truly grateful for all of your support over the past 20 years and look forward to serving you for many more. Take care!

1
2
3
4
...
22

Dealership Inventory (248 Vehicles)

used 2017 Audi A4 car, priced at $12,998
2017 Audi A4
used
Florett Silver Metallic exterior
Automatic
quattro
$12,998
View Details
used 2017 GMC Yukon XL car, priced at $33,798
2017 GMC Yukon XL
used
White Frost Tricoat exterior
8 speed automatic
4x4
$33,798
View Details
used 2021 Honda CR-V car, priced at $26,498
2021 Honda CR-V
used
Modern Steel Metallic exterior
continuously variable automatic
All-wheel Drive
$26,498
View Details
used 2021 Land Rover Range Rover car, priced at $56,498
2021 Land Rover Range Rover
used
Santorini Black Metallic exterior
8 speed automatic
4x4
$56,498
View Details
used 2022 Mazda Mazda CX-5 car, priced at $25,998
2022 Mazda Mazda CX-5
used
Jet Black Mica exterior
6 speed automatic
All-Wheel Drive
$25,998
View Details
new 2024 Mercedes-Benz AMG GLB 35 car
2024 Mercedes-Benz AMG GLB 35
new
Polar White exterior
8 speed automatic with auto-shift
All-Wheel Drive
Not Priced
View Details
View All Inventory