Fred Romsey | Page 6

Everyone was wonderful. I showed up with a low rear tire. The greeter found a screw in the tire, Fred checked for availability, I walked to Panera for lunch, and returned I showed up with a low rear tire. The greeter found a screw in the tire, Fred checked for availability, I walked to Panera for lunch, and returned to a clean car with a plugged tire for $36. A real bargain and the reason that when something goes wrong with my car I go straight to Natick. More

Report | Print

We have bought 3 cars from this dealership. The sales experience was great, even during the pandemic. My wife and I have different service reps and we are both pleased with their work. They are The sales experience was great, even during the pandemic. My wife and I have different service reps and we are both pleased with their work. They are pleasant, accommodating, and explain issues well. Thanks to all who have assisted us. More

Report | Print

Have owned two Mercedes in a row and used this dealership and Fred for this entire time.. service has always been excellent and the very rare cases when something is wrong (last case was several years ago) t and Fred for this entire time.. service has always been excellent and the very rare cases when something is wrong (last case was several years ago) they really step up to fix the problem Would recommend them without reservation More

Report | Print

Great dealer for both sales and service. I bought my car here and also have had it serviced for the last 5 years. Professional, courteous and excellent staff. I bought my car here and also have had it serviced for the last 5 years. Professional, courteous and excellent staff. More

Report | Print

Fred is very professional. He is the Best. Liked him for 30 years and many Mercedes He is the Best. Liked him for 30 years and many Mercedes More

Report | Print

Jonny was great Very patient with me and got the job done!! Awesome!!! Recommend him done!! Awesome!!! Recommend him More

Report | Print

I have been buying/ Easing from M-B of Natick for 20 years. They have always gone the extra mile with meeting my sales and service needs. years. They have always gone the extra mile with meeting my sales and service needs. More

Report | Print

I drive up from Cape Cod to have my Benz worked on by Bill Lawson, I always get the best service at Chambers MB of Natick Bill Lawson, I always get the best service at Chambers MB of Natick More

Report | Print

Jonny was so knowledgeable about the car. He completely taught me everything there is to know about the vehicle. I was amazed! He completely taught me everything there is to know about the vehicle. I was amazed! More

Report | Print

Took my wife’s Mercedes A220 for a left front tire change , the rim came back with several deep scratches . I called the Mercedes Natick dealer and told them about it. They acted completely surprised and dis , the rim came back with several deep scratches . I called the Mercedes Natick dealer and told them about it. They acted completely surprised and dismissive . Then told me to go back and look at camera footage . I have yet to go back since I just don’t have this time . Really uncomfortable and awkward situation. The rim shouldn’t have been scratched and in the first place . More

Report | Print