Fred Romsey
Fred Romsey at Mercedes-Benz of Sudbury

Fred Romsey | Page 7

Service Consultant

Mercedes-Benz of Sudbury

253 North Main St
Natick, MA 01760

5.0
239 Reviews
5.0

239 Reviews

Write a Review

239 Reviews of Fred Romsey

September 14, 2023

Dealership Rating
Employee Rating

Professional and timely and kept me in loop as to repairs. All issues were taken care of More

by Pbs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 14, 2023

Mercedes-Benz of Sudbury responded

Thank you for choosing Mercedes-Benz of Natick for your vehicle's repair needs! We look forward to assisting you again in the future! Safe travels!

September 08, 2023

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Employee Rating

Received professionally as soon as I drove into the service area. Communication with Fredrick M was extremely pleasant. Thank you for addressing the rear subframe issue with my vehicle. More

by bobbytall66
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Abdul Khalid

Sep 12, 2023

Mercedes-Benz of Sudbury responded

Hi Bobby! We're glad to know you had a positive experience with Fredrick and our team at Mercedes-Benz of Natick. Thanks for trusting us with your vehicle's rear subframe issue. We appreciate the feedback!

September 07, 2023

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Fred is always outstanding. My car came back great. I've been going to Fred and Chambers Mercedes, and have ni plans to stop. More

by r.devellis
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Recommend Dealer
Yes
Sep 08, 2023

Mercedes-Benz of Sudbury responded

Hi Devellis, It's great to know that Fred continues to provide you with outstanding service at Mercedes-Benz of Natick. We appreciate your loyalty and look forward to serving you in the future!

August 26, 2023

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Brian and all of the staff at Mercedes’ of Natick were great. Very helpful and a pleasure to deal with. More

by Bob Kelly
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Brian Breidegam

Aug 29, 2023

Mercedes-Benz of Sudbury responded

Bob, it's great to know that Brian and the team at Mercedes-Benz of Natick were able to assist you. Thanks for your feedback!

August 02, 2023

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Service is top notch. Handled a software update, and after that was done, they told me 5 more needed to be installed. Took a few more minutes, but happy all was done at o More

by adb1616
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Aug 03, 2023

Mercedes-Benz of Sudbury responded

We're glad to know you had a positive experience with our service team at Mercedes-Benz of Natick. We always aim for efficiency and thoroughness in all we do, so it's great that your software updates were handled smoothly!

August 02, 2023

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You are greeted with courtesy upon arrival or on the phone. All employees present themselves in a professional manner and the work is done, efficiently. They take the time to explain to you what issue More

by Djf4
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Aug 02, 2023

Mercedes-Benz of Sudbury responded

It means so much to hear Fred and our team gave you such excellent care! We're glad we could help take care of this unexpected emergency. Thank you for rating us five stars! – Mercedes-Benz of Natick

Aug 02, 2023

Djf4 responded

They saved my day! Unplanned emergency and they said yes come right in! Fred was great :) Thanks for everything D

July 26, 2023

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Employee Rating

Kudos to Fred Romsey always the consummate professional a great company man and always concerned and caring to his customers. More

by hancockey
Service Price Transparency
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Recommend Dealer
Yes
Jul 27, 2023

Mercedes-Benz of Sudbury responded

We're glad to know that Fred always provides you with a great service experience at Mercedes-Benz of Natick. Thank you for being a loyal customer! We'll see you on your next visit! Safe travels!

June 06, 2023

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Terrific service from Fred and the team as usual! ! I will only get my car serviced at Mercedes-Benz Natick. Will not go anywhere else. They are very trustworthy, and that is a quality hard to find th More

by Ebartzokis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 07, 2023

Mercedes-Benz of Sudbury responded

Thank you for your continued trust in the Mercedes-Benz of Natick team! Fred & the team are grateful for your support and look forward to seeing you at your next visit!

June 03, 2023

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Mercedes-Benz Natick gets 5 stars fundamentally because Charles E Scrymgeour is the best Sales Consultant I have ever known. He is extremely knowledgeable, courteous, efficient and helps one feel supporte More

by JB
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Charles Scrymgeour, Jonny Pham , Kolls Oloko

Jun 07, 2023

Mercedes-Benz of Sudbury responded

Thank you for sharing your experience with Charles, Jonny, and Koll at Mercedes-Benz of Natick. We're glad to hear that we helped you find the right AMG vehicle and made the process easy for you. Your loyalty to our dealership means a lot to us, and we hope to see you again soon for your next Mercedes-Benz purchase.

May 20, 2023

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Employee Rating

I am 76 years old and have lived a life surrounded by cars. I began my relationship with MB Natick back on the early ‘90s, both purchase and service, I can only say that they provide service like no on More

by Ven
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 23, 2023

Mercedes-Benz of Sudbury responded

Thank you for trusting Mercedes-Benz of Natick for all of your automotive needs! We're honored to have you as a loyal customer and look forward to seeing you next time!

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