Fred Thomas
Fred Thomas at Phil Long Ford of Chapel Hills

Fred Thomas

Sales Manager

Phil Long Ford of Chapel Hills

1565 Auto Mall Loop
Colorado Springs, CO 80920

4.0
22 Reviews
4.0

22 Reviews

Write a Review

22 Reviews of Fred Thomas

May 02, 2024

Dealership Rating
Employee Rating

Have a really great customer service! !!! And a really nice parking lot!!! Very great service!! More

by Nakiaflowers16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

April 16, 2024

Dealership Rating
Employee Rating

Everyone is always super eager to help me in any way. Avery was especially helpful More

by COteacherGirl
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

January 24, 2024

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Employee Rating

Really good dealership would recommend it to other people a lot of helpful people during the whole process More

by Reeko
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Joe Luevanos

Jan 26, 2024

Phil Long Ford of Chapel Hills responded

We strive for 100% satisfaction, and it is great to see you had such a positive experience with our team! We hope to be of service again in the future.

October 19, 2023

Dealership Rating
Employee Rating

Bought 3 cars here and Its been great. my sales guys I've worked with have been awesome and the finance guys are super friendly and offer some awesome warranties. More

by staind220
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 23, 2023

Phil Long Ford of Chapel Hills responded

We always strive to provide top quality service, and are pleased to hear that you enjoyed your experience with us. We strive for 100% satisfaction, and it is great to see you had such a positive experience with our team! We look forward to your next visit!

September 16, 2023

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Employee Rating

Easiest buying process we have had. Our dealer Avery was very attentive and knowledgeable. He was very patient! More

by a2jdmartin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 18, 2023

Phil Long Ford of Chapel Hills responded

Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. We hope to be of service to you again in the future.

April 10, 2023

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Employee Rating

I paid the down payment with a trade-in. And received money back a month later. Three months after the original purchase they have been sending me letters. Threatening to send me to collecti More

by tdg
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Apr 18, 2023

Phil Long Ford of Chapel Hills responded

We appreciate you bringing this to our attention. We would like to address the situation you have described with our team as soon as possible. If you are willing, please contact us at social@phillong.com with the details mentioned. We look forward to hearing from you. Thank you - Phil Long Ford

October 07, 2022

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Employee Rating

I can't wait to see how I can get this car. It's like a dream. They are so amazing 😍 More

by Madam2u
Customer Service
Friendliness
Price
Recommend Dealer
Yes

August 16, 2022

Dealership Rating
Employee Rating

Salesman worked hard to get what I wanted. Got a good trade and I am pleased with my new car More

by Rdelosa31
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Aug 19, 2022

Phil Long Ford of Chapel Hills responded

We are very happy to have provided you with such a positive experience! Thank you for the review.

July 19, 2022

Dealership Rating
Employee Rating

I had the worst experience ever with this dealership! ! 4 months later and still dealing with the hassle of trying to get my plates because they didn’t do the paperwork right and sent it to the wrong plac More

by Randaroo24
Recommend Dealer
No
Jul 21, 2022

Phil Long Ford of Chapel Hills responded

We're disappointed to hear of the negative experience you had at our location. We would like to have a better understanding of your experience. Please reach out to us at social@phillong.com and provide your contact information so we can do our best to resolve this with you. Thank you - Phil Long Ford

April 28, 2022

Dealership Rating
Employee Rating

Quick and easy , love a dealer that doesn’t push anything , was a pleasure working with chapel hills More

by richgrate
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Apr 30, 2022

Phil Long Ford of Chapel Hills responded

Thank you for your kind review. We are happy to pass along your comments to the team here at Phil Long Ford of Chapel Hills!

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