Fred Vinagre | Page 10

Both Freddie and andrea are so good at what the do so acco Told me everything I needed to no answerd all my questions made me feel comfortable ask if I needed anything else and if I had a problem just cal Told me everything I needed to no answerd all my questions made me feel comfortable ask if I needed anything else and if I had a problem just call them and if the could do it they would with no problems More

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Had a great experience The dealership and sales department were great. Andrea my sales person was awesome and explained everything about my Pilot in detail and left me with The dealership and sales department were great. Andrea my sales person was awesome and explained everything about my Pilot in detail and left me with no questions to be answered. Manny Ramos and Fred Vinagre also helped by getting me the best price for my budget. More

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Very satisfactory resolution to my problem I previously submitted a review proclaiming my dissatisfaction with this dealership. The menu below did not allow me to rate each of the individuals I previously submitted a review proclaiming my dissatisfaction with this dealership. The menu below did not allow me to rate each of the individuals involved. My review was a scathing one. After speaking with the General Manager, Mr. Fred Vinagre, I was completely satisfied with his resolution of my problem. It was unfortunate that it had to go that far. However, he listened attentively and offered a generous compensation package to make amends and assured me that those responsible would be held accountable. This is the kind of professionalism that should have been displayed by several of his subordinates. More

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MY CREDIT PULLED WITHOUT PERMISSION In March of 2018, my husband and I visited Colonial Honda of Dartmouth. We purchased a vehicle from them during that visit with no issues. However, on In March of 2018, my husband and I visited Colonial Honda of Dartmouth. We purchased a vehicle from them during that visit with no issues. However, on March 8, 2019 I received an email stating that my credit had been run multiple times. I checked into it further, knowing I had not applied for ANY type of loan/credit etc. I found that Colonial Honda of Dartmouth was the reason my credit had been run 9 times, without my permission for a woman who needed a car loan!! When we purchased our vehicle the year before we DID NOT take out a loan with them. Upon finding this out, I called the dealership to try and rectify this issue. I was transferred immediately to a manager who assured me that he would try everything to fix this. He called me back after a few days to update me on the situation. He asked if we could come by the dealership to speak in person with him and the general manager. The manager we met with first (and who continued to work with us) was very kind and remorseful regarding this entire situation. However, the general manager did not seem bothered by this at all. At one point, he tried blowing it off as if it wasn’t a large mistake that was made, stating “These things happen all the time”. My husband and I explained to him how my credit score took an 80 point hit because of their mistake. I was reassured that they could fix it, and it would just take some paperwork on their end, and that within a few weeks it would be cleared up. Weeks continued to pass, I would contact the general manager and he wouldn’t even respond to me, and then I would hear from the sales manager instead. On May 20th, I received a letter from the credit company that they use to run credit checks for loans for their customers, stating that due to THEIR mistake, my credit score would reflect the inquiries for 2 YEARS! That same day, the sales manager sent me a copy of a letter they received from the same company. Their letter clearly states the severity of the mistake that was made and asks that all of their employees be made aware. It goes further to state that when the dealership signed the contract with this credit company, that both would comply with all “federal, state and local laws, rules and regulations…”, where in this case they did not! I have since asked them to please remove all of my information from their system to avoid any possibility of further issues. After doing so, I received both an email and a phone call regarding another person's vehicle, assuming the person for whom they initially ran the credit scan for using my information. I reached out to the general manager, because once again, they didn’t follow through with what they had promised. He was rude and very passive, not seeming to care at all with the issues that I faced with the dealership. When I reached out again to both the general manager and the sales manager, only the sales manager responded. The sales manager reached out days later to apologize again for everything, but the general manager still said nothing and to this day nothing has changed. More

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Have worked with Colonial Honda for many years This was one of the best experience I’ve had I was treated in a friendly and professional manner It was top shelf at all times This was one of the best experience I’ve had I was treated in a friendly and professional manner It was top shelf at all times More

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Great experience! Buying a car can be stressful but Andrea made it a pleasant experience. She was not only knowledgeable but also very patient. She made sure that I was Buying a car can be stressful but Andrea made it a pleasant experience. She was not only knowledgeable but also very patient. She made sure that I was happy with my selection then took care of all the details. I bought a great car from great people. More

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Honda Accord sport I went to colonial Honda a couple months before my lease was expiring. I was given a couple options and pricing for everything I was interested in. A I went to colonial Honda a couple months before my lease was expiring. I was given a couple options and pricing for everything I was interested in. Andrea worked with the manager Fred to get me into a car I was happy with for a price I was happy with. Everything was very simple and convenient. All in all a very good experience and very friendly and professional service. Would recommend to others! More

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New car I was very pleased with the service I received from Andrea. She was very personable and knowledgeable. I would definitely purchase another vehicle in I was very pleased with the service I received from Andrea. She was very personable and knowledgeable. I would definitely purchase another vehicle in the future from her and I will send all my friends and family! More

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Wonderful experience ❗️ The entire experience was nothing short of marvelous. I would gladly recommend Colonial Honda to anyone who is in the market for a car. In particular The entire experience was nothing short of marvelous. I would gladly recommend Colonial Honda to anyone who is in the market for a car. In particular, Fred Vinagre was outstanding in his efforts to insure a pleasurable and successful purchase. More

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Excellent service This is the third Honda I have leased from Andrea Vinagre! She is a true Professional and I so enjoyed working with her!!! Make sure you ask for And This is the third Honda I have leased from Andrea Vinagre! She is a true Professional and I so enjoyed working with her!!! Make sure you ask for Andrea when you go to Colonial Honda!!! More

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