Freddie Henderson | Page 2
Inventory Manager
Hyundai of Cool Springs
201 Comtide Court
Franklin, TN 37067
13 Reviews
Write a Review13 Reviews of Freddie Henderson
May 10, 2017
Amazing Customer Service Everyone that helped me while purchasing my new car at Hyundai of Cool Springs was friendly, professional, and knowledgeable. My previous car was 14 y Everyone that helped me while purchasing my new car at Hyundai of Cool Springs was friendly, professional, and knowledgeable. My previous car was 14 years old and had no tech, but they explained all of the new features and made sure I was comfortable using them before I drove away. The inventory was great and the online inventory made it easy to pre-shop. I highly recommend them to anyone looking for a new car. More
Other Employees Tagged: Mark Salvino , Oscar Benavides, David McKay, Frank Odrobina, Sam Mayfield
September 01, 2016
Third times the charm... just like the first two! 5.0 star rating 9/1/2016 We purchased a brand new top-of-the line Equus on August 23rd, which was our third new car purchased from Hyundai of Co 5.0 star rating 9/1/2016 We purchased a brand new top-of-the line Equus on August 23rd, which was our third new car purchased from Hyundai of Cool Springs. Why do we keep coming back? Because of the sales staff, service advisers, and everyone else. The way they treat their customers is unlike any other dealer I've ever dealt with, and I'm nearly 60 years old! It all starts with the "I want your business now and in the future" credo of the General Manager Frank, and he's proven it to me over and over again, and that filters down to everyone else there. The two salesman we dealt with, Craig and Grant, were exceptional, and when the Sales Manager Jason stepped in at Frank's request, it got even better! No pressure, just a friendly "we want you to be happy and get what you want" (we were debating which model to get, a Genesis or the Equus). We got another exceptional deal with no negotiation whatsoever. The deal was written up, and the finance guy Mark (super nice!), who we've dealt with before, got us in and out quickly (we paid cash), and the car is the nicest we've ever owned(and driven or ridden in for that matter)! It's great to know that the most expensive car we've ever bought will be serviced by their top-notch service department, who have proven themselves repeatedly with their work on our other two Hyundais over the last three+ years. Appointments are made and kept, and they've always done it right the first time. As a former "Nissan guy", I can now say I'm a "Hyundai guy"... but to be more accurate, a "Hyundai of Cool Springs guy". I'd recommend them to anyone without hesitation. More
Other Employees Tagged: Mark Salvino, Craig Francis , Frank Odrobina, Grant Logan, Jason Moore
September 20, 2014
BEYOND SATISFACTION THIS DEALERSHIP GOES ABOVE AND BEYOND FOR ME! THEIR SERVICE IS AMAZING AND THERE IS NO ONE ELSE LIKE THEM! THEY ARE FAST AND FRIENDLY FROM RYAN IN SER THIS DEALERSHIP GOES ABOVE AND BEYOND FOR ME! THEIR SERVICE IS AMAZING AND THERE IS NO ONE ELSE LIKE THEM! THEY ARE FAST AND FRIENDLY FROM RYAN IN SERVICE TO CANDAS AT THE CASHIER OFFICE. I WILL CONTINUE TO BUY AND HAVE MY VEHICLES SERVICED HERE! THANK YOU More
Other Employees Tagged: Mark Salvino, Mike Pierce, Craig Francis , Oscar Benavides, Laura Gudvangen, Jason Leslie, Frank Odrobina, Thomas Pacconi, Veronica Rossman, Zack Tilley, RYAN DUNNING!