Easy, painless, comfortable lounge area with the most
pleasant and polite staffing anywhere. A really, really, really pleasant experience.
pleasant and polite staffing anywhere. A really, really, really pleasant experience.
More
by KCJMMM
Verified Customer
Verified Customer
Other Employees Tagged:
William Hughes
, Juan Cordon, Richard Jennings
May 24, 2022 -
Glen Toyota responded
Thank you so much for the great feedback. We look forward to seeing you in the future! Rob D GM
The Toyota staff members and service level level provided
at Glen Toyota is always a great experience.
at Glen Toyota is always a great experience.
More
by VZE2N98U
Verified Customer
Verified Customer
May 19, 2022 -
Glen Toyota responded
Thank you! We are humbled by your awesome feedback and appreciate your business. Our staff is pushing to provide a positive and safe experience for all of our customers during these hard times. We look forward to seeing you in the future!
Stay safe!
Rob D
GM
Always prompt, courteous and efficient.
One of the most pleasurable dealerships I have dealt with.
One of the most pleasurable dealerships I have dealt with.
More
by salty.brine
Verified Customer
Verified Customer
May 19, 2022 -
Glen Toyota responded
Thank you! We are humbled by your awesome feedback and appreciate your business. Our staff is pushing to provide a positive and safe experience for all of our customers during these hard times. We look forward to seeing you in the future!
Stay safe!
Rob D
GM
when we made the appointment for brake replacement, based
on NJ state inspection, which said brakes were "oK" but would need replacement soon, we scheduled a visit. Later in the day, we record a phone call
on NJ state inspection, which said brakes were "oK" but would need replacement soon, we scheduled a visit. Later in the day, we record a phone call telling us a few other things needing doing, including "your battery is testing weak." I old the service person Fred that we had just had the battery replaced in 2018, a heavy duty battery. He said, "Not here you didnt. We dont do heavy duty batteries." I was certain, so I asked him to check the past computer notes and he did and said, "You had a new battery in 2018. (No apology). but that was 4 yrs ago and its out of warranty." So we said go ahead and do the work. On picking up the vehicle, I asked, "What's the warranty on a battery?" and Mr. Hughs (very good) told us that the battery warranty is for 7 yrs, replacement after just 2 yrs, and then pro-rated discount on new battery up to 7 yrs." He voided our credit card purchase and gave us the discount. The person who we dealt with on arriving was just too lazy to look things up. We will avoid going to his desk in the future, and be less trusting with car repair in general, Glen Toyota included.
More
by George Rand
Verified Customer
Verified Customer
May 10, 2022 -
Glen Toyota responded
Glen Toyota appreciates your feedback and business. Tim our Service Director has reached out to you to rectify your situation. He can be contacted at tbroderick@glentoyota.com so we can assist you.
Thanks
Rob D
GM
Great prices, honest and transparent estimates, full
explanations of repairs, and fantastic service from management down.
explanations of repairs, and fantastic service from management down.
More
by Beefcars
Verified Customer
Verified Customer
May 19, 2022 -
Glen Toyota responded
Thank you! We are humbled by your awesome feedback and appreciate your business. Our staff is pushing to provide a positive and safe experience for all of our customers during these hard times. We look forward to seeing you in the future!
Stay safe!
Rob D
GM
They were extremely helpful and solved my problem with
any issues. They are a pleasure to deal with.
any issues. They are a pleasure to deal with.
More
by vze2btf5
Verified Customer
Verified Customer
May 12, 2022 -
Glen Toyota responded
Thank you! We are humbled by your awesome feedback and appreciate your business. Our staff is pushing to provide a positive and safe experience for all of our customers during these hard times. We look forward to seeing you in the future!
Stay safe!
Rob D
GM
Amazing job.
They fixed my car door and it works like it is brand new.
They fixed my car door and it works like it is brand new.
More
by turan1966
Verified Customer
Verified Customer
May 12, 2022 -
Glen Toyota responded
Thank you! We are humbled by your awesome feedback and appreciate your business. Our staff is pushing to provide a positive and safe experience for all of our customers during these hard times. We look forward to seeing you in the future!
Stay safe!
Rob D
GM
Very professional service,very knowledgeable workers ,
very friendly people ,waiting area clean and neat thank you
very friendly people ,waiting area clean and neat thank you
More
by ACHILLESKETIKIDS
Verified Customer
Verified Customer
Other Employees Tagged:
Juan Cordon
May 12, 2022 -
Glen Toyota responded
Thank you! We are humbled by your awesome feedback and appreciate your business. Our staff is pushing to provide a positive and safe experience for all of our customers during these hard times. We look forward to seeing you in the future!
Stay safe!
Rob D
GM
Thanks everyone for the service the best service number
one in the area thanks glen Toyota service
one in the area thanks glen Toyota service
More
by alexyirizarry
Verified Customer
Verified Customer
Other Employees Tagged:
Freddy Padilla
May 04, 2022 -
alexyirizarry responded
Número uno en servicio
Great job all the time good take care my car thank you so
much appreciate your service
much appreciate your service
More
by Maria
Verified Customer
Verified Customer
May 23, 2022 -
Glen Toyota responded
Thanks so much for the positive feedback! Glen Toyota certainly appreciates your business! Our staff is pushing to provide a positive and safe experience for all of our customers during these hard times. We look forward to seeing you in the future!
Stay safe!
Rob D
GM