Freddy Padilla
Freddy Padilla at Glen Toyota

Freddy Padilla | Page 39

Assistant Service Manager

Glen Toyota

23-07 Maple Ave
Fair Lawn, NJ 07410

4.6
600 Reviews
4.6

600 Reviews

Write a Review

Dealership Experience

11 yrs, 8 mos

Languages Spoken

English English

Spanish Spanish

600 Reviews of Freddy Padilla

May 27, 2022

Dealership Rating
Employee Rating

They were great. I have been coming there for years. Thank you again for everything More

by PVERMAAS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: William Hughes , Juan Cordon, Richard Jennings

May 28, 2022

Glen Toyota responded

Thank you so much for the great feedback. We look forward to seeing you in the future! Rob D GM

May 23, 2022

Dealership Rating
Employee Rating

My service was flawless & smooth! Great service providers, who we’re courteous and professional. I could not have asked for more. More

by REYMTSGT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Female who took my service bill and processed it.

May 25, 2022

Glen Toyota responded

Thanks so much for the positive feedback! Glen Toyota certainly appreciates your business! Our staff is pushing to provide a positive and safe experience for all of our customers during these hard times. We look forward to seeing you in the future! Stay safe! Rob D GM

May 20, 2022

Dealership Rating
Employee Rating

My advice is to find any other Toyota Dealer, brought back 3 times in a 3 month period for the same problem, each time the claimed they fixed it. Only to find out 2 days later they did not do anything bu More

by mmelfa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
May 23, 2022

Glen Toyota responded

Glen Toyota appreciates your feedback and business. Tim our Service Director has reached out to you to rectify and talk your situation. He can be contacted at tbroderick@glentoyota.com so we can assist you. Thanks Rob D GM

May 20, 2022

Dealership Rating
Employee Rating

They didn't tighten the oil gasket correctly and it leaked in my garage. They were very apologetic and fixed it without question. I still feel confident with their services. More

by george.h.hiller
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 24, 2022

Glen Toyota responded

Thank you! We are humbled by your awesome feedback and appreciate your business. Our staff is pushing to provide a positive and safe experience for all of our customers during these hard times. We look forward to seeing you in the future! Stay safe! Rob D GM

May 20, 2022

Dealership Rating
Employee Rating

They are very important and they check everything out and make sure that everything in your vehicle is good 👍 to go More

by annettejoyjones
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 24, 2022

Glen Toyota responded

Thank you! We are humbled by your awesome feedback and appreciate your business. Our staff is pushing to provide a positive and safe experience for all of our customers during these hard times. We look forward to seeing you in the future! Stay safe! Rob D GM

May 19, 2022

Dealership Rating
Employee Rating

Rich the assistant service manager was awesome and my car after their repair is better than ever!!! More

by NorinaC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: William Hughes , Juan Cordon, Richard Jennings

May 24, 2022

Glen Toyota responded

Thanks so much for the positive feedback! Glen Toyota certainly appreciates your business! Rob D GM

May 19, 2022

Dealership Rating
Employee Rating

Excellent service than you very much Will come back for service next time Thank you More

by Toyota Service Fair Lawn
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Young guy that explained what was gone in the car excellent and kind

May 24, 2022

Glen Toyota responded

Thanks so much for the positive feedback! Glen Toyota certainly appreciates your business! Rob D GM

May 18, 2022

Dealership Rating
Employee Rating

Great communication. Quality service as usual and handles vehicle with care. Very professional mechanics who operate More

by wesam120283
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 24, 2022

Glen Toyota responded

Thanks so much for the positive feedback! Glen Toyota certainly appreciates your business! Rob D GM

May 14, 2022

Dealership Rating
Employee Rating

Your computer system cannot seem to get our phone numbers correct. You keep calling the wrong people More

by Genny.manuel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Kelsey at reception is very nice and efficient

May 19, 2022

Glen Toyota responded

Glen Toyota appreciates your feedback and business! Thanks Rob D GM

May 14, 2022

Genny.manuel responded

Although my car was washing and there were paper mats on the floor, there was a greasy boot print on my floor Matt that I had to clean. Service people must wipe their boots before getting into the car

May 13, 2022

Dealership Rating
Employee Rating

Good service and faster. Professionalism. Clean space.all the staff were so nice and friendly More

by Emconce
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: William Hughes , Juan Cordon, Richard Jennings

May 23, 2022

Glen Toyota responded

Thanks so much for the positive feedback! Glen Toyota certainly appreciates your business! Our staff is pushing to provide a positive and safe experience for all of our customers during these hard times. We look forward to seeing you in the future! Stay safe! Rob D GM

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