I like the fact that it is not crowded. Last time I get
better customer srrvice though. I have some issues making the appointment but the cs rep explain that there were short staff. I hope you get your nee
better customer srrvice though. I have some issues making the appointment but the cs rep explain that there were short staff. I hope you get your needed staff soon. Thanks
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by Mroldan1217
Verified Customer
Verified Customer
Sep 28, 2021 -
Glen Toyota responded
Thanks so much for the positive feedback! Glen Toyota certainly appreciates your business! Our staff is pushing to provide a positive and safe experience for all of our customers during these hard times. We look forward to seeing you in the future!
Stay safe!
Rob D
GM
Nice and professional. Freddy knows what he is doing.
Kept me informed of what’s going on with the service.
Kept me informed of what’s going on with the service.
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by Ray
Verified Customer
Verified Customer
Sep 23, 2021 -
Glen Toyota responded
Thanks so much for the positive feedback! Glen Toyota certainly appreciates your business! Our staff is pushing to provide a positive and safe experience for all of our customers during these hard times. We look forward to seeing you in the future!
Stay safe!
Rob D
GM
Appreciated the honesty and work that was done to my
vehicle , also good service over all
vehicle , also good service over all
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by Anderson1212
Verified Customer
Verified Customer
Sep 23, 2021 -
Glen Toyota responded
Thanks so much for the positive feedback! Glen Toyota certainly appreciates your business! Our staff is pushing to provide a positive and safe experience for all of our customers during these hard times. We look forward to seeing you in the future!
Stay safe!
Rob D
GM
Glen Toyota so Nice they are very good service I think
those people nope customer thanks for glen Toyota
those people nope customer thanks for glen Toyota
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by palden_karma
Verified Customer
Verified Customer
Sep 17, 2021 -
Glen Toyota responded
Thank you so much for the great feedback. We look forward to seeing you in the future for all your Service and vehicle needs! Rob D GM
The staff was very helpful and efficient in doing the
maintenance on my car. I will definitely be returning for my next maintenance appointment. Thank you
maintenance on my car. I will definitely be returning for my next maintenance appointment. Thank you
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by Yogie1026
Verified Customer
Verified Customer
Sep 17, 2021 -
Glen Toyota responded
Thanks so much for the positive feedback! Glen Toyota certainly appreciates your business! Our staff is pushing to provide a positive and safe experience for all of our customers during these hard times. We look forward to seeing you in the future!
Stay safe!
Rob D
GM
This is my 4th rav 4 from Glenn Toyota. Great service
dept never an issue
dept never an issue
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by annmarie429
Verified Customer
Verified Customer
Sep 14, 2021 -
Glen Toyota responded
Thank you! We are humbled by your awesome feedback and appreciate your business. Our staff is pushing to provide a positive and safe experience for all of our customers during these hard times. We look forward to seeing you in the future!
Stay safe!
Rob D
GM
Nice customer service, they care about safety, they
always return my car faster as possible, clean, always go one step forward about something wrong 100%💯
always return my car faster as possible, clean, always go one step forward about something wrong 100%💯
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by Tacoma 2020
Verified Customer
Verified Customer
Sep 13, 2021 -
Glen Toyota responded
Thank you! We are humbled by your awesome feedback and appreciate your business. Our staff is pushing to provide a positive and safe experience for all of our customers during these hard times. We look forward to seeing you in the future!
Stay safe!
Rob D
GM
I didn't get the agreed up on service1 My tire pressure
I didn't get the agreed up on service
1 My tire pressure was not adjusted, the light is still on 3 days after the service.
2 my battery termail was
I didn't get the agreed up on service
1 My tire pressure was not adjusted, the light is still on 3 days after the service.
2 my battery termail was not cleaned
3 my fluids were not top of
4 the car was not washed
5 the service engineer did break my glovebox spring. I had to try to fix it some where else
I had a coupon for all of the above service, I paid as they asked for, but they didnt do their part.
Actually I'm not sure if they do the oil change and tire rotation as they said they have done.
Very disappointed this time. Usually they are good place but not this last service. Sad to see this happen.
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by atef3feb
Verified Customer
Verified Customer
Sep 11, 2021 -
Glen Toyota responded
Hi I am unable pull your information based on the username here. Please contact Tim Broderick at tbroderick@glentoyota.com so we can rectify the situation. Thanks Rob D GM
Honest, courteous , Able to answer all pertinent
questions. I had no problems since I started bringing my rav 2016 since before the pandemic. Also its close to nutley, NJ.
questions. I had no problems since I started bringing my rav 2016 since before the pandemic. Also its close to nutley, NJ.
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by Boboy58
Verified Customer
Verified Customer
Sep 11, 2021 -
Glen Toyota responded
Thanks so much for the positive feedback! Glen Toyota certainly appreciates your business! Our staff is pushing to provide a positive and safe experience for all of our customers during these hard times. We look forward to seeing you in the future!
Stay safe!
Rob D
GM
Hi there. I did not get the correct advice for the
correct maintenance of my vehicle. they need to listen to the customer and be willing to help
correct maintenance of my vehicle. they need to listen to the customer and be willing to help
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by AwD
Verified Customer
Verified Customer
Sep 02, 2021 -
Glen Toyota responded
Hi I am unable pull your information based on the username here. Please contact Tim Broderick at tbroderick@glentoyota.com so we can rectify the situation. Thanks Rob D GM