600 Reviews
Write a ReviewDealership Experience
11 yrs, 9 mos
Languages Spoken
English
Spanish
600 Reviews of Freddy Padilla
October 09, 2023
I waited 10 minutes for someone to help me when there were 4 people there and no one was helping a client. It doesn’t matter what they were doin g, If a client is waiting to be helped they are priority. were 4 people there and no one was helping a client. It doesn’t matter what they were doin g, If a client is waiting to be helped they are priority. More
October 08, 2023
As always, Glen Toyota through S service rep and technicians provided excellent service and made sure my car was running perfectly before I left technicians provided excellent service and made sure my car was running perfectly before I left More
Other Employees Tagged: Jason Forkins
October 08, 2023
Service was very good and very fast. I was there after 25000 miles, so when i came I got explanation, what the service has include. I had back my care in one hour, so was fast. I was there after 25000 miles, so when i came I got explanation, what the service has include. I had back my care in one hour, so was fast. More
September 25, 2023
Very good stuff; they are always responsible and ready to answer on all questions; they are doing service really quick and always give advices on parts that need to replace answer on all questions; they are doing service really quick and always give advices on parts that need to replace More
Other Employees Tagged: Bruce Rosales, William Hughes, Eduardo Castillo, Nicholas Marin , Kelsey Cimillo
September 21, 2023
Went in for an issue with radio. Was told they would call me Witt a price . Gave them all day to call me and nothing. Called the next day, left a message for the guy that helped me. Was told they would call me Witt a price . Gave them all day to call me and nothing. Called the next day, left a message for the guy that helped me. Was told I would get a call back asap. This is the end of day 3 and still no call Witt pricing on the radio and install. So I bought elsewhere. This place used to be great until they got rid of the old crew and brought in these new desk guys. I made my last trip to glen toyota service Dept. Not to mention, the radio and navigation should not break after 5 years and 55k miles on a 4 runner limited. Very sad. Toyota should replace no questions asked. Will be looking into a bronco asap. More
Other Employees Tagged: Bruce Rosales, William Hughes , Kelsey Cimillo
September 18, 2023
Loyal customer for over 30 years. Apparently, the Sales Manager is more concerned about selling a car than addressing customer loyalty. His apparent indifference to a key fob issue, Apparently, the Sales Manager is more concerned about selling a car than addressing customer loyalty. His apparent indifference to a key fob issue, which we resolved directly through corporate, was something he couldn't or wouldn't do for us. Shame on him. More
Other Employees Tagged: John Kraiza, Bob Baran, Jason Forkins , Neil Dimaso, Joe Croce, Service Mgr. 5 stars
September 14, 2023
This dealership is top notch and always on the ball! Takes my car in right away, and handles me with the utmost of professionalism! Never have an issue. Takes my car in right away, and handles me with the utmost of professionalism! Never have an issue. More
Other Employees Tagged: Bruce Rosales

