Freddy Padilla
Freddy Padilla at Glen Toyota

Freddy Padilla | Page 9

Assistant Service Manager

Glen Toyota

23-07 Maple Ave
Fair Lawn, NJ 07410

4.6
600 Reviews
4.6

600 Reviews

Write a Review

Dealership Experience

11 yrs, 9 mos

Languages Spoken

English English

Spanish Spanish

600 Reviews of Freddy Padilla

October 15, 2023

Dealership Rating
Employee Rating

Freddy was very helpful, and he was very detailed as to what was the issue with the vehicle. More

by alhalabyf1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 05, 2023

Glen Toyota responded

Thanks so much for the positive feedback! Glen Toyota certainly appreciates your business! Rob D GM

October 09, 2023

Dealership Rating
Employee Rating

I waited 10 minutes for someone to help me when there were 4 people there and no one was helping a client. It doesn’t matter what they were doin g, If a client is waiting to be helped they are priority. More

by Carmine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 09, 2023

Glen Toyota responded

Glen Toyota appreciates your feedback and business! Thanks Rob D GM

October 08, 2023

Dealership Rating
Employee Rating

As always, Glen Toyota through S service rep and technicians provided excellent service and made sure my car was running perfectly before I left More

by ROZLAWYER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jason Forkins

Oct 09, 2023

Glen Toyota responded

Thank you so much for the great feedback. We look forward to seeing you in the future for all your Service and vehicle needs! Rob D GM

October 08, 2023

Dealership Rating
Employee Rating

Service was very good and very fast. I was there after 25000 miles, so when i came I got explanation, what the service has include. I had back my care in one hour, so was fast. More

by HENMA2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 31, 2023

Glen Toyota responded

Glen Toyota appreciates your feedback and business! Thanks Rob D GM

October 03, 2023

Dealership Rating
Employee Rating

Service was very good and done in a timely manner. Will definitely consider coming back on my next service call. More

by mykescot
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 09, 2023

Glen Toyota responded

Glen Toyota appreciates your feedback and business! Thanks Rob D GM

October 01, 2023

Dealership Rating
Employee Rating

This dealership provides constant feedback throughout the service process. They are courteous and professional. Wait times are very reasonable. More

by miriam.quijano
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 14, 2023

Glen Toyota responded

Thanks so much for the positive feedback! Glen Toyota certainly appreciates your business! Rob D GM

September 25, 2023

Dealership Rating
Employee Rating

Very good stuff; they are always responsible and ready to answer on all questions; they are doing service really quick and always give advices on parts that need to replace More

by brinskaoksana94
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 09, 2023

Glen Toyota responded

Glen Toyota appreciates your feedback and business! Thanks Rob D GM

September 21, 2023

Dealership Rating
Employee Rating

Went in for an issue with radio. Was told they would call me Witt a price . Gave them all day to call me and nothing. Called the next day, left a message for the guy that helped me. More

by Former customer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Bruce Rosales, William Hughes , Kelsey Cimillo

Sep 21, 2023

Glen Toyota responded

Glen Toyota appreciates your feedback and business. However my team did text you the radio quote since you were in a rush when you were here and did make multiple attempts to reach you via phone and text. Additionally we did not charge you a diagnostic fee after pulling out your radio from the dash to perform and extensive check. Also to tag all of our Advisors with negativity and bash us is blatantly cruel and out of control since they were not the ones to help you and one is not even here she is on maternity leave. We wish you well and karma. Thanks Rob D GM

Sep 22, 2023

Former customer responded

No call no text Rob. Been coming there since 2019. I would have been happy to pay the fee and have the radio purchased and installed if I got the courtesy of a call , Email, text anything.

September 18, 2023

Dealership Rating
Employee Rating

Loyal customer for over 30 years. Apparently, the Sales Manager is more concerned about selling a car than addressing customer loyalty. His apparent indifference to a key fob issue, More

by RFELTON801
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Kraiza, Bob Baran, Jason Forkins , Neil Dimaso, Joe Croce, Service Mgr. 5 stars

Sep 27, 2023

Glen Toyota responded

Glen Toyota appreciates your feedback and business! Thanks Rob D GM

September 14, 2023

Dealership Rating
Employee Rating

This dealership is top notch and always on the ball! Takes my car in right away, and handles me with the utmost of professionalism! Never have an issue. More

by Jcspedtch1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bruce Rosales

Sep 27, 2023

Glen Toyota responded

Thank you so much for the great feedback. We look forward to seeing you in the future for all your Service and vehicle needs! Rob D GM

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