Freddy Shihadeh | Page 6

Great service I work with Freddy whenever my car needs service. He’s always very efficient and exact. Whether it would be the time that my vehicle will be worked I work with Freddy whenever my car needs service. He’s always very efficient and exact. Whether it would be the time that my vehicle will be worked on or the costs that may be involved. The dealership is clean, friendly and Efficient. I’ve been working with Freddy until my vehicles for the last seven years. I would trust nobody else is honesty has always prevailed. I feel like I have a good working relationship and no worries. More

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Superior customer service Today I leased a G70 sport. Marlon Noguera was the customer service manager who assisted me through the entire process. I was truly satisfied with his Today I leased a G70 sport. Marlon Noguera was the customer service manager who assisted me through the entire process. I was truly satisfied with his professionalism. More

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Shame on you! Huge service price $308.57 for a maintenance service, your rate are equal BMW, MERCEDES BENZ or AUDI, is mind blow doing business with you, can’t wait to close my lease $308.57 for a maintenance service, your rate are equal BMW, MERCEDES BENZ or AUDI, is mind blow doing business with you, can’t wait to close my lease with you, never ever buying/leasing a car with Rick Case Hyundai again. On top of it your oil change is every 3k miles when everyone else set 5k so you are ripping off your clients. Shame on you!!! More

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Great dependable job! Service department is fantastic - I deoend upon them for excellent advice and service. Freddy always greets me with a smile and goes the extra mile to Service department is fantastic - I deoend upon them for excellent advice and service. Freddy always greets me with a smile and goes the extra mile to be sure that my auto gets the service aspects its needs - helps me to feel safer on the road! More

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Customer Service The customer service was great,Thanks to Freddy he got me in and out quicky. i had ordered two repair parts for installation and much to my surprise The customer service was great,Thanks to Freddy he got me in and out quicky. i had ordered two repair parts for installation and much to my surprise the dealer managed to do the repair with only one part and i returned the second part for a refund. More

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Excellent Service Extremely satisfied with my service. Everyone was very helpful. From the time they pickied up my vehicle, service advisor with super nice and manageme Extremely satisfied with my service. Everyone was very helpful. From the time they pickied up my vehicle, service advisor with super nice and management was very helpful. Very happy. More

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Service The only reason I go to Case is my Service Advisor, Freddy, the best, Kill the 25 word limit Ridiculous Ya make it difficult to respond The only reason I go to Case is my Service Advisor, Freddy, the best, Kill the 25 word limit Ridiculous Ya make it difficult to respond More

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service Always the best when Freddy is involved Curtious & friendly Freddy always delivers as he says he will I also like to wait in the waiting area Always the best when Freddy is involved Curtious & friendly Freddy always delivers as he says he will I also like to wait in the waiting area More

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Maintenance Service Freddy & team did a great job! I was in and out for a 36000 mile inspection with oil change, filters etc in 90 minutes and got my car washed.! Freddy & team did a great job! I was in and out for a 36000 mile inspection with oil change, filters etc in 90 minutes and got my car washed.! More

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The most unsatisfactorily experience ever Waited 1 week for the part. Car was not working when we drove it off . Mechanic kept us over an hour. We paid $550.00 and had to rent a car for a week Waited 1 week for the part. Car was not working when we drove it off . Mechanic kept us over an hour. We paid $550.00 and had to rent a car for a week. Now we start from beginning hoping the mechanic is able to think beyond his nose and tests the car correctly this time!!I am not finished with this dealer!Very poor service. More

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