Freddy Tapia | Page 2

Had a great Experience with Freddy Tapia. Answered all our questions. Will definitely recommend him. Answered all our questions. Will definitely recommend him. More

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Me encantó el buen servicio que tienen y la amabilidad en la atención de los clientes fue una hermosa experiencia la recomiendo al 100% la atención de los clientes fue una hermosa experiencia la recomiendo al 100% More

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Freddy was very respectful and helpful throughout the process. On here I don't see the photo of the employee who had me sign the paperwork, but he was very nice as well. Yendri was very helpful in schedu process. On here I don't see the photo of the employee who had me sign the paperwork, but he was very nice as well. Yendri was very helpful in scheduling my actual meeting at the dealership, accommodating me as I was having difficulty finding a day to visit because I was afraid of driving out during the weather. With the overall transaction itself, it was a lot shorter than I had expected. I hear horror stories about people sitting in dealerships for over 5 hours plus, before they even get out the door, but I believe my stay was about 4. I'm sure it would have been shorter had I not sat for 50 minutes on the phone with Progressive Insurance about getting a quote. If anything, they would have my complaint, not the dealership. About the car itself, it took a bit for the car to be brought over as they had it held at a location off site, which took 20 minutes for them to get it to the dealership before I could see it in person. I don't know if this is something I should have expected, but when I left the car only had 50 miles left in the tank before I had to get gas, so I had to refill it within the first 20 minutes of me owning and driving it home. Overall, the experience was pleasant. Outside of my actual transaction, something else I noticed was that an employee that had nothing to do with my transaction or financing was fiddling with a nicotine pouch container at their desk, I don't know if it was empty or not but it might not be something others might want to see in a professional setting. More

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Used car manger Darryl is NOT a pleasant person to work with. Once deal was done, he was very disrespectful and had an attitude with me over a remote. with. Once deal was done, he was very disrespectful and had an attitude with me over a remote. More

by SERGIO75 Verified Customer Verified Customer

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Freddy Tapia was a wonderful salesman who made my Granddaughters 1st car purchase a good one. John in the finance dept was excellent. Granddaughters 1st car purchase a good one. John in the finance dept was excellent. More

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Everyone I talked to was very nice and helpful would definitely come sometime in the future definitely come sometime in the future More

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I’d recommend you. Highly. We had a hiccup which you addressed well. Had to do w mileage on a new car Highly. We had a hiccup which you addressed well. Had to do w mileage on a new car More

by Pete Verified Customer Verified Customer

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Bought at least 8 vehicles from this dealership and was happy each time. There is a reason people keep going back. happy each time. There is a reason people keep going back. More

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Freddie and DCH Kay Honda were very attentive and helpful getting me into the car I wanted. getting me into the car I wanted. More

by aab414 Verified Customer Verified Customer

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Freddy Tapia is a friendly and polite salesman. I would recommend him to my whole family. I would recommend him to my whole family. More

by JCHAVATAL Verified Customer Verified Customer

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