I pride myself on creating a positive, pressure-free experience for every customer. I take the time to explain options clearly and help people make informed decisions they feel good about. I’m bilingual in English and Spanish and enjoy helping a wide range of customers and families.
Read moreDealership Experience
2 yrs, 7 mos
Languages Spoken
English
Spanish
43 Reviews
Write a Review43 Reviews of Kayla Mendez
May 06, 2026
Great experience. I managed to get a lot of the documentation done prior to arriving. I managed to get a lot of the documentation done prior to arriving. More
Other Employees Tagged: Armando Daniel Lopez, Calaise Jackson
May 05, 2026
Dealer was very nice and helpful during the deal and had good communication skills too. good communication skills too. More
Other Employees Tagged: Yendri Badilla, Johnny O'Beirne
April 27, 2026
Worst car-buying experience ever. I bought a car from DCH Kay Honda on April 1st. It's been almost a month now, and I haven't received my plates, title, or registration. My temp plate I bought a car from DCH Kay Honda on April 1st. It's been almost a month now, and I haven't received my plates, title, or registration. My temp plate is expiring in a couple of days. I've been calling Louis and Jordan with no reply. According to receptionist Kayla, the issue is they need a form from insurance to register in MA. I already had Jordan and Louise talk with my insurance company on April 1st regarding this; on that day, they said everything was good. At this point, I have no idea where to go; there is zero communication from them. This is so frustrating. If there's an issue, why not contact back and solve it together instead of the silent treatment? When buying the car, I was charged extra fees to do this whole process so I wouldn't have to go through this. At this point, I can't even drive my car properly. I have been pulled over 4 times now due to not having plates on my car. They don't care about their customers once they get their money. I would never recommend them to anyone. I had bought multiple cars from different states and never had this issue. More
Other Employees Tagged: Jordan Jones, Calaise Jackson , Louis Calderon
March 31, 2026
The overall experience was great. Kayla was very helpful appreciate the staff. The experience was great. Kayla went above and beyond to help me out. I appreciate the staff at DCH Kay Kayla was very helpful appreciate the staff. The experience was great. Kayla went above and beyond to help me out. I appreciate the staff at DCH Kay Honda. More
Other Employees Tagged: Kayla Mendez
March 21, 2026
He was very straightforward, practical, and focused on individual, and no pressure to environment to deal in individual, and no pressure to environment to deal in More
Other Employees Tagged: Dave Radice, Raymond Furslew , Ashley from sales department
February 21, 2026
Kayla is the best! She was patient, professional and very knowledgeable. I expected a stressful buying experience with a pushy salesperson and got the exact opposite. T She was patient, professional and very knowledgeable. I expected a stressful buying experience with a pushy salesperson and got the exact opposite. Thank you, thank you Kayla and DCH Honda! More
January 27, 2026
Kayla was good. Knew the vehicle fairly well. Didn’t respond to a question or 2 or 3 I had after purchasing the vehicle. Could have saved a trip to the service dep Knew the vehicle fairly well. Didn’t respond to a question or 2 or 3 I had after purchasing the vehicle. Could have saved a trip to the service department if someone from the parts and service department had responded to my questions. Just a numbered customer they have moved on from since I paid cash for car More
Other Employees Tagged: Johnny O'Beirne

