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Fulton Benya
Fulton Benya at Ken Ganley Ford Norton

Fulton Benya | Page 17

Service Advisor

Ken Ganley Ford Norton

2835 Barber Rd
Norton, OH 44203

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4.8
317 Reviews
4.8

317 Reviews

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317 Reviews of Fulton Benya

September 01, 2021

Dealership Rating
Employee Rating

Quick and easy did it through my phone and had a ride to go ready when I needed to leave. Great experience . Would recommend to others. More

by Williamsm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Sep 02, 2021

Ken Ganley Ford Norton responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Ken Ganley Ford. Please don't hesitate to reach out if you need anything else.

August 20, 2021

Dealership Rating
Employee Rating

They took care of my recall in a timely manner. Very satisfied. Now they have my Lincoln MKZ to see what’s wrong with it. More

by JOYR922
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Paul Asano, Drew

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Aug 23, 2021

Ken Ganley Ford Norton responded

It's great to hear, Joy, that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Ken Ganley Ford!

Aug 25, 2021

Ken Ganley Ford Norton responded

Hi, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Ganley Ford Barberton. Please don't hesitate to reach out if there's anything additional we can do for you. Take care!

August 19, 2021

Dealership Rating
Employee Rating

We have purchased several vehicles from Ganley Ford and have never been disappointed with sales or service. We have and will continue to recommend Ganley Ford to family and friends. More

by DORILEEMORRIS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Desmond Norvell, Craig Douglas, John Chapman, John Kirchenbauer, Scott Spath , Paul Asano

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Aug 19, 2021

Ken Ganley Ford Norton responded

Thank you, we appreciate your business and our team looks forward to serving you again soon!

August 17, 2021

Dealership Rating
Employee Rating

Very friendly and great service. Got me in and out on time. I would recommend them. Talked to the service tech and he was very knowledgeable about my RV. More

by Scott 21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Aug 17, 2021

Ken Ganley Ford Norton responded

Thank you for your business, Scott. We appreciate you taking the time to leave us this five-star review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Thank you for helping to spread the word about us. We're here for you anytime.

August 16, 2021

Dealership Rating
Employee Rating

Quick service, very friendly. Will be back for service in the future. Enjoyed the complimentary car wash. Thanks for everything you do at Ganley Ford More

by Amr160
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Aug 16, 2021

Ken Ganley Ford Norton responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

August 14, 2021

Dealership Rating
Employee Rating

Bad customer service bought several vehicles from there do not respect customer bad service department will not even give you a rent a car under warrenty More

by mike32259
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: John Kirchenbauer, Scott Spath , Paul Asano

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Aug 31, 2021

Ken Ganley Ford Norton responded

Thank you for your review, Mike. We take all customer feedback very seriously and we are truly sorry to hear that we didn't meet your expectations.

Aug 31, 2021

mike32259 responded

Thanks Glad to hear this you need to take care of your service department they are the worst don't know if that is your policy or not but do not care to do business with Ganley again

August 13, 2021

Dealership Rating
Employee Rating

Service here is always smooth and quality. The people are very nice and make understanding difficult situations more learning friendly. The technicians are honest and always lend a helpful amount of advice. More

by Aaron
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Aug 15, 2021

Ken Ganley Ford Norton responded

Thank you so much, Aaron, for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Ganley Ford. Please don't hesitate to reach out if you need anything else.

August 12, 2021

Dealership Rating
Employee Rating

Great service very helpful getting the job done. The team's quality with excellent maintenance service everything they provided was 100% guaranteed the best decision I've ever made More

by Patrick Twyman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Kirchenbauer, Scott Spath , Paul Asano

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Aug 12, 2021

Ken Ganley Ford Norton responded

Thank you, Patrick! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Ganley Ford.

August 10, 2021

Dealership Rating
Employee Rating

Easy scheduling with prime openings.Clean and safe waiting area.Got a oil change and tire rotation. Everything done perfect. Galley washed my car for free also. More

by TINMAN578
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Kirchenbauer, Scott Spath , Paul Asano

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Aug 10, 2021

Ken Ganley Ford Norton responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

August 05, 2021

Dealership Rating
Employee Rating

The service at Ganley Ford is top notch. We have purchased multiple vehicles from them and always bring them back for any service needed. The staff is knowledgeable, friendly & efficient. More

by DKC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Chapman

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Aug 05, 2021

Ken Ganley Ford Norton responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

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