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Gabe Hernandez
Gabe Hernandez at Norm Reeves Toyota Dallas

Gabe Hernandez

Finance Manager

Norm Reeves Toyota Dallas

9525 E R L Thornton Fwy
Dallas, TX 75228

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4.2
13 Reviews

Dealership Experience

5 yrs, 4 mos

Languages Spoken

Spanish Spanish

4.2

13 Reviews

Write a Review

13 Reviews of Gabe Hernandez

June 06, 2025

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Employee Rating

It has taken a significant amount of time, and I have been waiting for quite a while. More

by tamhiep2506
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Michael Warren, Zechariah Terrell, Andres Escobar

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Jun 06, 2025

Norm Reeves Toyota Dallas responded

Thank you for taking the time to provide feedback on your recent sales experience at our dealership. I am reaching out to learn more about your experience so I can appropriately address your situation. Please feel free to reach out to me directly. We appreciate your business and value you as a customer. I look forward to hearing from you. Sincerely, LaTris Price Customer Relations Manager latris.price@normreeves.com

June 03, 2025

Dealership Rating
Employee Rating

Very easy process and they dealt with my bank very quickly and i took my new car home same day More

by EldinS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Victor Salazar-Arzola, Zakaria Beji, Mo Ahmad

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Jun 03, 2025

Norm Reeves Toyota Dallas responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. LaTris Price-Customer Relations Manager-latris.price@normreeves.com

May 30, 2025

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Employee Rating

Dealer was fast and efficient, buying experience was pleasant, I would recommend and buy here again in the future. More

by willie.word
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Pedro Cachay, Victor Salazar-Arzola, Zechariah Terrell, Zion Lamas

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May 30, 2025

Norm Reeves Toyota Dallas responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. We can mention exceptional-exceptional experience, exceptional customer service. We strive for excellence. The Norm Reeves Way. LaTris Price-Customer Relations Manager-latris.price@normreeves.com

May 30, 2025

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Employee Rating

Luis was very nice and helpfull. I’m a first time buyer and Luis made the process very easy. More

by Makayla
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Luis Santos

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May 30, 2025

Norm Reeves Toyota Dallas responded

It's fantastic to hear that we provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing Norm Reeves Toyota Dallas! LaTris Price-Customer Relations Manager-latris.price@normreeves.com

May 25, 2025

Dealership Rating
Employee Rating

Very slow service. Expect three hours or more to fully complete any purchase or process. More

by andrewsmb1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Ryan Palma

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May 27, 2025

Norm Reeves Toyota Dallas responded

I'm sorry that you were left with a negative impression. If you're willing, I would like to learn more about what transpired so we can improve your experience going forward. Please contact me at your earliest convenience. Thank you, LaTris Price - Customer Relations Manager - latris.price@normreeves.com

May 21, 2025

Dealership Rating
Employee Rating

This is the worse dealership that I have ever dealt with. The finance department does not understand customer service. They talk down to you and they take their time to pay you on any overpayment. There More

by mml57
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Brian Fuentes

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May 22, 2025

Norm Reeves Toyota Dallas responded

Thank you so much for your feedback. I apologize for the inconvenience and the experience you had during your recent visit. We strive for excellence and to provide our customers with an exceptional experience. It sounds like we fell short this time. If you would like to discuss this matter further, please feel free to reach out to me directly. LaTris Price-Customer Relations Manager-latris.price@normreeves.com

May 20, 2025

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Employee Rating

Billy and Yaela were very nice during the entire process. Made my time at the dealership very comforting More

by pabloocampo17
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Billy Goss, Yaela Dror

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May 20, 2025

Norm Reeves Toyota Dallas responded

We're delighted to hear that Billy and Yaela made your experience at Norm Reeves Toyota Dallas a great one. Thank you for sharing this positive feedback!

May 18, 2025

Dealership Rating
Employee Rating

The dealership is well maintained and organized. You feel like you’re dealing with real professionals, a team working well together. More

by joe_strickland
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Mo Ahmad

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May 19, 2025

Norm Reeves Toyota Dallas responded

Joe, we're delighted to hear that you felt the professionalism and teamwork at Norm Reeves Toyota Dallas. Thank you for sharing your experience with us!

May 10, 2025

Dealership Rating
Employee Rating

Easiest car buying experience i have ever had! Everyone was extremely helpful especially Yaela our sales associate!! Super friendly and accommodating More

by Lcacnav1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Billy Goss, Yaela Dror, Zechariah Terrell, Moriah Snargrass

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May 13, 2025

Norm Reeves Toyota Dallas responded

We're delighted to hear that Yaela and the team at Norm Reeves Toyota Dallas made your car-buying experience so smooth and enjoyable! Thank you for sharing this feedback, we appreciate it!

May 06, 2025

Dealership Rating
Employee Rating

Mo and Gabe made my car buying experience enjoyable and easy. Ask for these guys if you are in the market to purchase a new vehicle. You won’t be disappointed. More

by amalig
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Zechariah Terrell, Mo Ahmad

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May 06, 2025

Norm Reeves Toyota Dallas responded

Hi Amalig, we're delighted to hear that Mo and Gabe made your car buying experience enjoyable at Norm Reeves Toyota Dallas! Thank you for recommending them, and we hope you're loving your new vehicle.

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