Gabrial Ariyajasingam | Page 16

Shelly and her team were great. She went above & beyond by videoing a potential purchase and giving us our Lexus bear mascot. Communication was wonderful. The car was washed,pre She went above & beyond by videoing a potential purchase and giving us our Lexus bear mascot. Communication was wonderful. The car was washed,prepped,and temp tags attached. We were driving our new car home within an hour of arrival Recommed this dealership & Shelly. More

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Earl met us gave us a warm welcome at the door. He was courteous, professional and kind. He answered all of our questions and thoroughly reviewed the model we were interested in. He was available f He was courteous, professional and kind. He answered all of our questions and thoroughly reviewed the model we were interested in. He was available for any questions that I had. Attention from start to finish was fantastic. I highly recommend speaking with Earl Witherspoon @Akron Canton Lexus. Great experience! More

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Luxury brands come with the expectation of a higher level of customer service, and Metro Lexus of Akron-Canton's staff and facility nailed it! Kristen, my sales consultant, and John, the finance manager, pr of customer service, and Metro Lexus of Akron-Canton's staff and facility nailed it! Kristen, my sales consultant, and John, the finance manager, provided first-in-class service from the moment I called to inquire about a new car. The experience could not have been better. Their understanding of my wants and needs, in addition to their communication and prompt follow through were superior to all of the other dealerships I visited. As well, Drew was beyond patient in training me on all things electronic and showing me how to operate all of the extras that come with owning a Lexus. The service department has been incredibly accommodating, even giving me a vehicle to drive while mine was being prepped. And the service area has amenities that make waiting very comfortable - including beverages and snacks. I am a customer for life! Thank you for taking the anxiety and hassle out of purchasing a car. I could not be more happy with my beautiful, new vehicle! More

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Great experience overall when I took my mom to buy her new Lexus. We were sort of dreading the visit because my dad recently passed away and we were trading in two vehicles that had sentimental value. E new Lexus. We were sort of dreading the visit because my dad recently passed away and we were trading in two vehicles that had sentimental value. Earl our sales rep made the whole experience pleasant and painless for my mom in a time where she was vulnerable. We received a very fair offer on the trade-ins and Earl made sure my mom was comfortable and answered all our questions. Can't thank the Earl and the Lexus staff enough for their professionalism, and for ensuring my mom was treated wonderfully. More

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My experience here was amazing Yoko was great and so was the entire team at Akron Lexus. the entire team at Akron Lexus. More

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Tammy is a joy to work with. She is well versed in her products and extremely patient. This is my car purchase and Tammy made seamless. She is well versed in her products and extremely patient. This is my car purchase and Tammy made seamless. More

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The entire Akron-Canton Lexus team was very accommodating and professional through the entire sales experience. They went above and beyond my expectations and found me the perfect GX460! and professional through the entire sales experience. They went above and beyond my expectations and found me the perfect GX460! More

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Yoko was a great sales person. She went above and beyond to make me comfortable. And my son too. I will be coming back when I want to upgrade. Driving my Lexus is like gliding on a She went above and beyond to make me comfortable. And my son too. I will be coming back when I want to upgrade. Driving my Lexus is like gliding on air. I love it! More

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Very attentive. Knows your product. Great listener. Based on your company’s personal I have nothing but praise for Lexi’s. Knows your product. Great listener. Based on your company’s personal I have nothing but praise for Lexi’s. More

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From start to finish, Mark was professional, knowledgeable, and attentive. He made the entire process smooth and stress-free, answering all my questions and addressing my concerns with patience. knowledgeable, and attentive. He made the entire process smooth and stress-free, answering all my questions and addressing my concerns with patience. His expertise and genuine dedication to customer satisfaction truly set him apart. I highly recommend [Salesman's Name] to anyone in the market for a new vehicle. Thank you for your exceptional service! More

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