Gabriel Aguilar
Gabriel Aguilar at Certified Benz & Beemer
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Gabriel Aguilar | Page 3

Product Specialist

Certified Benz & Beemer

6725 E McDowell Rd
Scottsdale, AZ 85257

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5.0
29 Reviews

Dealership Experience

3 yrs, 6 mos

5.0

29 Reviews

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29 Reviews of Gabriel Aguilar

November 29, 2021

Dealership Rating
Employee Rating

Danny and Andy did a great job. I love the car and can’t wait to drive it everyday. More

by Cwood
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Andy Manahl

Nov 30, 2021

Certified Benz & Beemer responded

Dear Cwood: We are glad that Danny and Andy helped you have a great car buying experience. Thanks so much for giving CBB the opportunity to earn your business. Please let us know when we can ever assist you again in the future.

November 15, 2021

Dealership Rating
Employee Rating

Certified Benz and Beemer were prompt and professional. My personal assistant, Tuan Pham, was caring, understood what we wanted, and made sure we could secure the best deal for our vehicle. A little back More

by camkarthik
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tuan Pham , Steve Wade

Nov 18, 2021

Certified Benz & Beemer responded

Dear camkarthik: We are very sorry to hear about your unfortunate meeting with the deer on the way to the airport. We are so glad that we could assist you (from as far away as India!!) and help you have a replacement vehicle delivered to your home in WA State. It's great that Tuan made the purchase so easy for you. Thanks so much for giving us the opportunity to help you and for recommending CBB to others. We look forward to providing you with another 5 Star experience in the future.

August 28, 2021

Dealership Rating
Employee Rating

Manuel Payan did a great job helped me immensely. Bought my car sight unseen based on his assessment of the car and his effort to have an unaticipated issue fixed that he spotted and called to my attention More

by Samastephens
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jack Schneider , Tracey Ford, Manuel Payan

Aug 30, 2021

Certified Benz & Beemer responded

Dear Samastephens: You are very welcome and thanks so much for sharing how helpful Manual and Tracey were with your online purchase. We are thankful for the opportunity to earn your business and look forward to working with you again in the future.

August 10, 2021

Dealership Rating
Employee Rating

Nate was very helpful sent me all the information I requested. Returned my calls quickly and was very helpful. This was my first online car purchase and I was very pleased with it More

by robjen2340
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Nate Blade, Paul Marschall

Aug 11, 2021

Certified Benz & Beemer responded

Dear Robjen2340: It makes us quite happy to hear that Nate helped to may your online purchase so easy. We appreciate the opportunity to earn your business and look forward to providing you with another 5 Star experience in the future.

May 15, 2021

Dealership Rating
Employee Rating

This dealer does not know how to interact with internet/out-of-state customers. They disappear for a day at a time, not following up with customers on questions. I initially communicated with Ti More

by Ron K.
Customer Service
Recommend Dealer
No

Other Employees Tagged: Tim Smith

May 28, 2021

Certified Benz & Beemer responded

Dear Ron: When we received your review, I immediately reached out to you to apologize for our lack of a timely response and explained that is not how we conduct business. I personally offered to see if I could find you an alternative vehicle. As it turns out, there was another vehicle that you were interested in and we offered you a limited discount as a means to accommodate you, however, you wanted us to discount the vehicle another 20% which we were not willing to do. We are sorry you felt disrespected and decided to resort to social media to express your frustration. We have shared your experience with our staff as a means to improve our services. I remain personally available to assist you with your search if you so desire. If not, I want to wish you the best of luck on your auto search. Sincerely, Jack Schneider, Owner

May 05, 2021

Dealership Rating
Employee Rating

My experience here was very enjoyable, they treated me with respect and were very kind. We shared a couple laughs but the job was quick and efficient. I love my new car. More

by Dazha Woods
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: James Viator

May 05, 2021

Certified Benz & Beemer responded

Dear Dazha: Our top priority is customer satisfaction and your kind feedback reaffirms our efforts at providing our customers with excellent service. We are delighted that you love your car and had some laughs as well. Thanks so much for choosing CBB and we hope to have the pleasure of working with you again.

May 05, 2021

Dazha Woods responded

Thank you for all the help.

April 02, 2021

Dealership Rating
Employee Rating

The employees at this dealership are very nice and understanding. Amazing customer service and the steps to purchase a car are very simple and easy. More

by Aaron Green
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Robert Kirkwood , Jacob Autry, Youssef Bastawy, Jesus Bello, Nate Blade, Matthew Finkenberg, Jeff Hallenbeck, Ricardo Padilla

Apr 04, 2021

Certified Benz & Beemer responded

Dear Aaron: Our top priority is customer satisfaction and we are so glad that you appreciated the amazing customer service from our CBB staff. Thanks so much for your kind words and support. Please let us know when we can ever be of assistance to you again in the future.

March 15, 2021

Dealership Rating
Employee Rating

For a first time out of state buyer completing purchase and trade in from across the country it could not have been a more positive experience. Nate Blade and Tracey Ford were each highly responsive and More

by Keetkb
Recommend Dealer
Yes

Other Employees Tagged: Nate Blade, Tracey Ford, Nissa Juarez

Mar 17, 2021

Certified Benz & Beemer responded

Dear Keetkb: We love to hear from our out-of-state buyers! It's so nice that Nate and Tracey were so helpful with your great car buying experience. We are thankful for your kind words and support. We are also delighted that you would be happy to work with CBB again. Please do not hesitate to let us know when we can ever assist you again in the future.

February 27, 2021

Dealership Rating
Employee Rating

Great experience with Jeff and Danny both. Ensured the vehicle I purchased was well detailed, serviced and tip top shape before I left. Also assured me I could always go back for anything service wise on More

by nsartin23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jeff Hallenbeck

Feb 28, 2021

Certified Benz & Beemer responded

Dear nsartin23: We really appreciate you taking the time to share your feedback with us. It's great to hear that Jeff and Danny were so friendly and helpful, without any pressure. We are grateful for your business and look forward to the opportunity when we can assist you again in the future.

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