Gabriel Freire | Page 27

The sales guy was good. But at the end it was promised a lot. Promised to get assistance with insurance- nothing happened. Promised to get a quote for running boards - nothing. Based on the contract i shoul lot. Promised to get assistance with insurance- nothing happened. Promised to get a quote for running boards - nothing. Based on the contract i should get a free soft bed cover - never heard again. At the end a lot of promises but nothing done. Perhaps with this survey something will happen. I texted finance for assistance with the bank they have chosen, but not a response back. More

by Sven.schreiber Verified Customer Verified Customer

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Excelente service, sales person Gabriel make feel my purchase process very smooth. He explained all question asked with rush. And took the time show me all my options. purchase process very smooth. He explained all question asked with rush. And took the time show me all my options. More

by Mildrednco Verified Customer Verified Customer

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The car is very good for its price. The sale man, Carlos was a very helpful guy for this as well. the manager he is a very good guy as well was a very helpful guy for this as well. the manager he is a very good guy as well More

by Hang Verified Customer Verified Customer

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It was a long wait and a long day, but we were given great service and your representatives were good to us. Thank you again. great service and your representatives were good to us. Thank you again. More

by Philip Verified Customer Verified Customer

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Layssa was a great sales rep ! She’s really went above and beyond to get me the car of my dreams. Always kept in contact with me and didn’t give up. She had great communication with me from day one. and beyond to get me the car of my dreams. Always kept in contact with me and didn’t give up. She had great communication with me from day one. More

by ACAMPOS1024 Verified Customer Verified Customer

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I bought a car from Gabriel. Before I left the dealership with it he gave the most thorough explanation of how to use everything in the car. I’ve bought several new cars and have never been given this much a with it he gave the most thorough explanation of how to use everything in the car. I’ve bought several new cars and have never been given this much attention and education once the sale was complete. More

by Michelle Verified Customer Verified Customer

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I'm very pleased with the help I received. I'll be buying here again in the future and so will my brother. Gabriel was amazing, very easy to talk to unlike other sales people we've worked with. He didn't ove here again in the future and so will my brother. Gabriel was amazing, very easy to talk to unlike other sales people we've worked with. He didn't overwhelm us and was willing to work with us. Thanks Gabriel! More

by REBECCACERTIFIED Verified Customer Verified Customer

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Very help and great customer service..they got me in and out in a timely manner. Much needed transition ..thanks for black Friday promotion.. Very appreciated out in a timely manner. Much needed transition ..thanks for black Friday promotion.. Very appreciated More

by wilsonchainer Verified Customer Verified Customer

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The sales people were great. I had issues with how a car listed at $29,991 ends up financing for $37,000+. I had a trade and supposedly, the trade-in value offered was only around $1,300 off from what I ow listed at $29,991 ends up financing for $37,000+. I had a trade and supposedly, the trade-in value offered was only around $1,300 off from what I owed to buy me out of the trade. The $833 reconditioning fee and $999 doc fee was surprising to me. I have never paid more than $299 for a doc fee and even showed the proof from my last purchase where the doc fee was under $299 at one of their competitors. I came here because of familiarity from getting my scat pack serviced when I lived nearby. So I showed my loyalty by buying from here. But the fee gouging with mediocre explanations turned me off. The other issue I had was the fact that there was only one key provided with the my purchase. Yes, you get the car “as is”, but come on. I trade in a pristine 2019 Ram 1500 with 21,266 miles, with two keys... one of which live in my dresser drawer and never used. You are the dealership and should clearly be able to produce a second key fob and program it to be sold to the new buyer, rather than tell me I have to buy my own spare key and have it reprogrammed on my own. Regardless if a trade comes with one key, the dealership should be able to send a new customer with two keys. That’s unsung customer service behind the scenes. More

by Fonzo54 Verified Customer Verified Customer

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I had an excellent customer service by everyone expecially from Gabriel who took care of me for the whole entire process of the purchased of my vehicle expecially from Gabriel who took care of me for the whole entire process of the purchased of my vehicle More

by NETTE413 Verified Customer Verified Customer

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