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Galo Mora
160 Reviews
160 Reviews
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160 Reviews of Galo Mora
September 17, 2020
Galo is amazing and always takes care of everything when I bring my car in! He manages to take care of every item and I’m never stressed out when I leave. That’s the BMW experience I love and keep coming ba I bring my car in! He manages to take care of every item and I’m never stressed out when I leave. That’s the BMW experience I love and keep coming back for. More
by ASHLEYAAFERNANDES
Verified Customer
August 28, 2020
Very nice covid prevention in place, but the safety procedures have created a bottleneck at drop-off. Allow extra time! Service great. My service rep Galo is complete pleasure. procedures have created a bottleneck at drop-off. Allow extra time! Service great. My service rep Galo is complete pleasure. More
by Fish
August 10, 2020
Terrible service ever. No words to describe. Waist of time. They make customers wait forever. You don’t imagine how embarrassed I was with turned of 2019 x6 car in the middle of huge crossroad, on 95degr time. They make customers wait forever. You don’t imagine how embarrassed I was with turned of 2019 x6 car in the middle of huge crossroad, on 95degree hot weather. This is ridiculous. More
by LALAKONARAKI
Other Employees Tagged: I would like to rate Andrew (the young, tall, transport guy) more than 5 star. He has great customer service skills. Thanks to Andrew
August 06, 2020
Overall service is exceptional. I love that the technician working on your car send you a video of what was worked on. The only issue is that check in takes such a long time. I’m hoping this is due technician working on your car send you a video of what was worked on. The only issue is that check in takes such a long time. I’m hoping this is due to Covid. The person who ends up helping you is not the person that you were scheduled with. Other than that everything was Great. For most part everyone was very professional in service with the exception of someone working in parts whom did not seem to possess knowledge when ask questions. More
by Lex
Other Employees Tagged: Marco Fausto , Eduardo Tiempo
August 05, 2020
I’ve been a customer at Pacific BMW for a decade and have had only had positive experience working with the staff of amazing people here. had only had positive experience working with the staff of amazing people here. More
by SABIK28@HOTMAIL.COM
Other Employees Tagged: Sevak Adamyan, Armando Leyva, Rafy Hatamian
August 04, 2020
Really nice and friendly!! Would do business with them again. Fully recommend to any one in need of purchasing or leasing a vehicle thank you again to the team! again. Fully recommend to any one in need of purchasing or leasing a vehicle thank you again to the team! More
by kaleoramos
August 03, 2020
2 stars I bought the car for a regular service because my tire pressure light was on. When I got the car back the lights were still on and I had a oil leak I bought the car for a regular service because my tire pressure light was on. When I got the car back the lights were still on and I had a oil leak that stain my drive way, I had to go back the day after I spent two days with out a car. More
by CERISOLAC
July 27, 2020
Best customer service as always! I've been going to Pacific BMW for few years and never had one bad experience. Always treat you like their most important customer! Marco is always GR I've been going to Pacific BMW for few years and never had one bad experience. Always treat you like their most important customer! Marco is always GREAT More
by TOMLEE
Other Employees Tagged: Marco Fausto , Chris Choe
July 16, 2020
Pick up and delivery for service It was a wonderful experience. They picked up the car on time and dropped it off when the car was done being serviced. Very nice and polite driver. It was a wonderful experience. They picked up the car on time and dropped it off when the car was done being serviced. Very nice and polite driver. Would highly recommend. More
by KATHEETOYAMA
Other Employees Tagged: Jesus Quezada
July 15, 2020
Excellent video of how they look over the entire car. I have worked with Galo Mora for probably twenty years. He is very honest and I trust him completely. I worked with him when he was at the North Holly I have worked with Galo Mora for probably twenty years. He is very honest and I trust him completely. I worked with him when he was at the North Hollywood dealer so it has been a very long relationship. More
by LPOSNER3
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