Gary Alger
Gary Alger at Cortese Chrysler Jeep Dodge RAM Mitsubishi

Gary Alger | Page 12

Service Manager Cortese Chrysler/Mitsubishi

Cortese Chrysler Jeep Dodge RAM Mitsubishi

2400 W Henrietta Rd
Rochester, NY 14623

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4.4
602 Reviews
4.4

602 Reviews

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602 Reviews of Gary Alger

June 05, 2024

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Employee Rating

Cortese does not stand behind their word, I asked them to check my oil because the check oil light was on, it was not time for a oil change but they changed it anyway, $91 later I’m out of the money. I’ll n More

by flyinmadre
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
No

Other Employees Tagged: Michelle Reed , Jason in Ford sales

Jun 12, 2024

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

Holly, I spoke to you concerning this and you stated that you understood the charge. After you advised us of the service light coming on (2/2024) you drove the car 4 months before bring it in (6/2024(. Once you brought the car in for us to check it..you had driven it 4500 miles so you needed an oil change. We value our customers and I am sorry that you feel this way. Michelle Reed (Customer Relations )

June 05, 2024

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I would like to thank Mark and Steve for the great experience I had with my last service very professional and helpful! More

by Spieshecker
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Mark and Steve

Jun 12, 2024

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

Thank you so much for the kind words. We appreciate your business.

June 05, 2024

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Employee Rating

The service department at Cortese is always very professional and perform their work in a timely, friendly and excellent manner More

by jmaggio0
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Recommend Dealer
Yes
Jun 05, 2024

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

The great review means a lot. Thanks for your business.

June 04, 2024

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Employee Rating

I recently had some maintenance done on my van, and I was impressed with their Service. The staff were friendly, professional, and knowledgeable, and they finished the work in good time. I will use Cortese C More

by blessingmackintosh
Service Price Transparency
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Recommend Dealer
Yes
Jun 05, 2024

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

Thanks for joining the Cortese Family. We appreciate your business and the kind words!

June 04, 2024

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Employee Rating

Had some issues with initial service visit but worked with mgmt to authorize addl’t complimentary repairs to improve overall experience the second visit. Will continue to use Cortese and withhold the lo More

by Matt R
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Mike Nazarro and Brian (assistant serv mgr)

Jun 05, 2024

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

Hi Matt, thanks for the great review. We thank you for being apart of the Cortese Family!

June 03, 2024

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very professional staff excellent service competitive pricing from setting up the appt to completion of the repair was very easy More

by ronaldferrante86
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Recommend Dealer
Yes

Other Employees Tagged: Rob Balon advisor

June 03, 2024

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Service was great found a problem I didn't now I had and fixed it right away. More

by wanilosky
Service Price Transparency
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Recommend Dealer
Yes
Jun 05, 2024

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

We are glad to be of service. We appreciate your business. Thanks

May 28, 2024

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Employee Rating

They were very helpful in making sure that my Jeep got the recall update that it needed once the part was in stock. Very friendly. More

by evan_mcconnell
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Recommend Dealer
Yes
May 29, 2024

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

Hi Evan, thanks for your business and the great review!

May 25, 2024

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Employee Rating

Great service excellent work done on my car. Friendly anchor service were recommend to others. More

by naimiet1
Service Price Transparency
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Recommend Dealer
Yes
May 30, 2024

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

Thanks a lot. We appreciate your business.

May 21, 2024

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Employee Rating

Had an issue with this dealer listing "coupons" under service coupons on their website, then the service rep does not honor them. The service rep, Mike Nazzoro, is rude to customers and unwilling to appl More

by JTall
Service Price Transparency
Service Communication
Recommend Dealer
No

Other Employees Tagged: Michelle Reed , Michael Nazzaro

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