Gary Beckford
Gary Beckford at Toyota of North Austin
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Gary Beckford | Page 2

Pre-Owned Sales Manager

Toyota of North Austin

8400 Research Boulevard
Austin, TX 78758

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3.4
26 Reviews

Languages Spoken

English English

Spanish Spanish

3.4

26 Reviews

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26 Reviews of Gary Beckford

January 23, 2024

Dealership Rating
Employee Rating

Leo Dawson the best salesman ever, thanks for my new ride.and without any hassle. More

by hawkinsl
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Humam Heet, Jasmin Salazar

Jan 25, 2024

Toyota of North Austin responded

Thank you for the kind words! We are very happy to hear that we were able to provide you with an enjoyable experience!

January 20, 2024

Dealership Rating
Employee Rating

My service checkup went great! They provided prompt service and were very courteous. Thank you! More

by wbsteele@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 23, 2024

Toyota of North Austin responded

Thank you for the kind words! We are very happy to hear that we were able to provide you with an enjoyable experience!

January 12, 2024

Dealership Rating
Employee Rating

Waited 3. 5 hours my car wasn’t even touched! I made an appointment arrived on time left with out an oil change. Save your time go somewhere else. More

by Nanis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Jan 16, 2024

Toyota of North Austin responded

Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.

Apr 11, 2024

Toyota of North Austin responded

Thank you for your feedback. I apologize that your visit was anything but satisfactory. After reviewing your situation, we want to make things right. I want to provide a complimentary oil change. Please give me a call at 512-323-1355 so we can make things right. Josie Easter jeaster@toyotaofnorthaustin.com

December 20, 2023

Dealership Rating
Employee Rating

Even though customers were all around the staff had a calm personality. That means a lot to a sometimes customer More

by Garydarnell7
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Shannon Brady, David Hardy, YK Lee, Joe Buantello, Humam Heet, JR Castillo , Sergio Ballesteros, Julio Bernal, Aidan Casillas

Dec 21, 2023

Toyota of North Austin responded

Thank you for the kind words Gary! We are very happy to hear that we were able to provide you with an enjoyable experience!

December 11, 2023

Dealership Rating
Employee Rating

Great staff very helpful, nice and concerned about the customer feelings. I will go back to you guys when I need another vehicle. More

by Doug.baylor
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 14, 2023

Toyota of North Austin responded

It's fantastic that you had such a positive experience with our staff! Their helpfulness, consideration, and genuine concern for customer satisfaction made a lasting impression. Congratulations on your new vehicle!

December 02, 2023

Dealership Rating
Employee Rating

Salesman was excellent,we bought two cars my daughter and I it was late on a Monday night around 10 by the time we finished which is fine ,next morning I did notice a dent on the back driver side fender whic More

by Farrellano09
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Jorge Barragan 4 stars

Dec 06, 2023

Toyota of North Austin responded

We're sorry that after further attempts to resolve your concerns over the dent on your fender, we were unable to meet your expectations. If there is ever anything we can do for you in the future, we hope you’ll give us the opportunity to earn your business back.

September 04, 2023

Dealership Rating
Employee Rating

Bad attitude and poor customer service. Buying a $35 low mileage used car should come with an owners manual and a fob that's not broken. Told that our used cars are sold "as is" doesn't More

by Jim A
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: JR Castillo , Olya Grynyshyn

Sep 04, 2023

Jim A responded

see above

Sep 04, 2023

Jim A responded

see above

Sep 07, 2023

Toyota of North Austin responded

Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.

Sep 27, 2023

Toyota of North Austin responded

We truly value your business and thank you for bringing this to my attention. Please contact me directly at 512-458-2222 I would like an opportunity to fix this and to know more about your experience. I look forward to speaking with you. Tim Williams General Sales Manager twilliams@toyotaofnorthaustin.com

July 22, 2023

Dealership Rating
Employee Rating

They charged a lot of money just for engine diagnosed. They charged me $576.40 More

by Ghazikalim9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Shannon Brady, David Hardy, YK Lee, Joe Buantello, Humam Heet, JR Castillo , Sergio Ballesteros, Julio Bernal, Aidan Casillas, Arlelle

Nov 20, 2023

Toyota of North Austin responded

Thank you for your visit. We could not find your name in our system and would like to know more about your visit. Please contact me if there's anything I can do to make your next visit a 5-star experience for you! Josie Easter, Service Customer Relations 512-323-1355 jeaster@toyotaofnorthaustin.com

July 01, 2023

Dealership Rating
Employee Rating

It Truly was a Pleasure to purchase a vehicle with this group. They were very accommodating and easy going. They made it so easy and layback! I wanted to purchase another vehicle! Thank You:) . More

by conradbejarano
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Sergio Ballesteros, Julio Bernal

Jul 06, 2023

Toyota of North Austin responded

We're excited to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future.

Jul 06, 2023

conradbejarano responded

My Pleasure Conrad Bejarano

June 30, 2021

Dealership Rating
Employee Rating

Very very good experience buying a used car from Charles Maund. Cassidy Lierman and Gary Beckford were a pleasure to work with. I would definitely recommend Cassidy Lierman to anyone looking to buy a used More

by Kkoriginals
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Cassidy lierman

Aug 30, 2021

Toyota of North Austin responded

Congratulations on your car! We hope you are enjoying it and we truly appreciate you telling us about your car buying experience. Safe travels!

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