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Dealership Experience
16 yrs, 9 mos
Industry Experience
35 yrs, 9 mos
Specialties & Trainings
sales department
customer support , service
107 Reviews
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107 Reviews of Gary Craven
May 11, 2022
They were very helpful and knowledgeable with no pressure to purchase a specific model or type of vehicle to purchase a specific model or type of vehicle More
by JB1827
Verified CustomerOther Employees Tagged: Jorge Suarez
April 14, 2022
I like going to Family Ford of Enfield because they know my SUV, they know what I need for service based on the miles on my vehicle and always do a great job. my SUV, they know what I need for service based on the miles on my vehicle and always do a great job. More
by MIKECAMILLERISR
Other Employees Tagged: Agnes Pusztai
April 06, 2022
The car we bought had less than 1500 miles of usage on it , was supposedly gone thru, and yet change of oil was wrong , serpentine belt has to be replaced and now they say lower control arm boot needs replac , was supposedly gone thru, and yet change of oil was wrong , serpentine belt has to be replaced and now they say lower control arm boot needs replacement, I guess they missed that when they “went thru it “. My advice take a used car there to a mechanic for a real going over More
by Rob
March 10, 2022
Went in for an oil change and tire rotation. Free with the Ford Pass points. Was only there about an hour and a half. Free with the Ford Pass points. Was only there about an hour and a half. More
by ALOUGHMAN1
Other Employees Tagged: Keli Morin, Ken Brown
February 25, 2022
Family Ford is very easy to deal with. It is a no pressure dealership. My salesman Jorge wad very respectful and helped me with my decision. It is a no pressure dealership. My salesman Jorge wad very respectful and helped me with my decision. More
by Wendym300
Other Employees Tagged: Jorge Suarez, Billy Genereux , Michael Dale
February 21, 2022
Sales, Finance were awesome. Personable, engaging and helpful. The big kid , Gary Craven, was the best. Had service done - professional people. Welcoming and nice. Got parts - s Personable, engaging and helpful. The big kid , Gary Craven, was the best. Had service done - professional people. Welcoming and nice. Got parts - she was excellent and attended to my requests. The parts department manager was really exceptional - she made my day. I had a walk through of the service area - top of the line. Would look for my next vehicle here for sure. Check this place out. More
by jd.thomas1
Other Employees Tagged: Billy Genereux, Greg Ayers, Kim Moore , Michael Dale, All the rest - just ask about the Sergeant Major. - thanks so much.
February 19, 2022
All done as expected and on time. Wish they also did the car wash as other service depth did Wish they also did the car wash as other service depth did More
by ckasheta
Other Employees Tagged: Greg Ayers
January 21, 2022
Vary easy to work with and we’re vary will to make sure I got the vehicle I need and wanted. got the vehicle I need and wanted. More
by Catherine Thompson
Other Employees Tagged: Billy Genereux , Michael Dale
December 08, 2021
Very respectful, explained very thing to my understanding and willing to listen to my needs. Best word would be helpful. and willing to listen to my needs. Best word would be helpful. More
by Rvocasek
Other Employees Tagged: Greg Ayers , Michael Dale, Mike Moriarty
November 16, 2021
Very pleased with service here. Greg Ayers very nice and personable. Offered me coffee or water while I waited. Showroom beautiful. personable. Offered me coffee or water while I waited. Showroom beautiful. More
by PATTIPLAY
Other Employees Tagged: Ken Brown, Greg Ayers
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