Gary Craven | Page 6

We have alway had a great experience with Family Ford Enfield. Sales and service are very knowledgeable, keeping our vehicle in top shape. The mechanics are neat clean when working on the vehicle which Enfield. Sales and service are very knowledgeable, keeping our vehicle in top shape. The mechanics are neat clean when working on the vehicle which is very important to me. A great place to do business. We have purchased four vehicle from them over the years, that alone should tell you something. More

by MIKECAMILLERISR Verified Customer Verified Customer

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not interested, not interested,not interested, not interested, not interested, don,t be forcing me to write out review when I don’t feel need to. interested, not interested, don,t be forcing me to write out review when I don’t feel need to. More

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Very good experience with Gary Craven the salesmen, Mike Moriarity G.M. and all the personal involved in the purchase of our new vehicle. Thank you Family Ford of Enfield. Moriarity G.M. and all the personal involved in the purchase of our new vehicle. Thank you Family Ford of Enfield. More

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outstanding service department outstanding service very pleased how i was treated my service writer Agnes treated me as if i was family would definitely recommend pleased how i was treated my service writer Agnes treated me as if i was family would definitely recommend More

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Great dealership to work with. I messaged through Auto Trader and got a call from Billy within a half hour. My questions were answered and an appointment was made for the following afternoon where Kwan me Trader and got a call from Billy within a half hour. My questions were answered and an appointment was made for the following afternoon where Kwan met by Gary. The truck was exactly as described and no pushy pitch. The truck sold itself at a very fair price. I did have a concern or two about the truck I was purchasing. On an old school hand shake, they said they would make it right before delivery. ...And, they did! Way beyond our expectations. Well worth our hour drive!! Thank you all. More

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Thank you to Family Ford for making my purchase of my Ford F150 a great experience. My salesman Gary C. was awesome. was very friendly and knowledgeable and very patient in helping make my decision. Bill Ford F150 a great experience. My salesman Gary C. was awesome. was very friendly and knowledgeable and very patient in helping make my decision. Billy G. worked a good deal for me and Mike in finance was great. Would definitely recommend visiting Family Ford . More

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Excellent customer service making the buying process easy. Very patient and helpful finding me what I wanted. Definitely will recommend Gary to my family and friends. easy. Very patient and helpful finding me what I wanted. Definitely will recommend Gary to my family and friends. More

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This is the third vehicle I have bought from Family Ford Gary my salesman was awesome and GM Mike went the distance to get me the best deal highly recommend Family Ford of Enfield Gary my salesman was awesome and GM Mike went the distance to get me the best deal highly recommend Family Ford of Enfield More

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I was referred here by friends. Buying experience was unusual; had to do it all online and over the phone. Billy was the first person I talked to. After a lot of emails, we came to the consideration of a unusual; had to do it all online and over the phone. Billy was the first person I talked to. After a lot of emails, we came to the consideration of an Escape that they had under certified pre used. I messed around with the finance button on their site and noticed how expensive it was going to be, and brought it up to Billy. He assured me he can get "xxxx close to $300 per month". Unfortunately, after I had driven an hour south to test drive the vehicle, really like the vehicle, and drove all the way back up he informed me he couldn't get that close to $300 and it was moreso in the $350s range. At this point I had met with Michael, although it was really brief. Another Escape was brought up for closer to $300. They let me take the vehicle back up home after the test drive, which actually led me to feeling even more nervous on the way back(what if the same thing happens with the last vehicle and the price isn't the same). Fortunately, this time around, the price Billy told me was much closer to the actual price Michael gave me and we were able to close the deal. Gary was a really, really friendly fellow. He definitely excels with customer service. I really appreciated his attitude and personality throughout this. Overall, I guess I'm satisfied. There was a lot of headache and concern throughout it. If I had done more research and had a bit more knowledge coming into this, then I would likely have had a better experience. More

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