Dealership Experience
16 yrs, 9 mos
Industry Experience
35 yrs, 9 mos
Specialties & Trainings
sales department
customer support , service
103 Reviews
Write a Review103 Reviews of Gary Craven
September 09, 2021
We received very prompt responses to our inquiries and the sealed staff was accommodating to our schedule. The financial department was quite helpful in evaluating our options and helped us make the best the sealed staff was accommodating to our schedule. The financial department was quite helpful in evaluating our options and helped us make the best choice for our situation. More
Other Employees Tagged: Billy Genereux , Mike Moriarty
July 27, 2021
Sales team was professional and a pleasure to work with during the purchase process. I would recommend the dealership to anyone looking for a new vehicle. during the purchase process. I would recommend the dealership to anyone looking for a new vehicle. More
Other Employees Tagged: Mike Moriarty
June 28, 2021
Kyle, in service, took good care of me and was able get my truck repaired quickly. Thank you to the mechanic and Kyle. my truck repaired quickly. Thank you to the mechanic and Kyle. More
Other Employees Tagged: Billy Genereux, Agnes Pusztai , Michael Dale, Doris Englese, Brian Grismala
May 24, 2021
I have bought my last 3 pickups from Family Ford Enfield. I have always received prompt, professional and excellent service.The sales and service departments have top notch people who are friendly and knowle I have always received prompt, professional and excellent service.The sales and service departments have top notch people who are friendly and knowledgeable.The service department has jumped through hoops for me a couple of times. Good people! More
Other Employees Tagged: John Tranghese, Keli Morin, Ken Brown, Greg Ayers, Agnes Pusztai
April 25, 2021
Great service and GREAT people. What more could a customer ask for. That is where I go for service or a new vehicle, you won't find any place better. customer ask for. That is where I go for service or a new vehicle, you won't find any place better. More
Other Employees Tagged: Agnes Pusztai
April 22, 2021
The sales team at Enfield Ford was Respectful of my schedule throughout the process. Provided an awesome car based on my requirements. Smooth process from start to finish. schedule throughout the process. Provided an awesome car based on my requirements. Smooth process from start to finish. More
Other Employees Tagged: Michael Dale, Doris Englese, Greg Larouche, Mike Moriarty
April 06, 2021
So I just bought a 2020 explorer from this dealership. I dealt with Mr. Gary Craven. I traded in my Toyota and he (Gary) was able to give me a more than fair trade in value for my Toyota. Big advantage of g dealt with Mr. Gary Craven. I traded in my Toyota and he (Gary) was able to give me a more than fair trade in value for my Toyota. Big advantage of going here is that I drove off the lot with the vehicle that night even when I came an hour before closing. He and rest of needed sales team stayed late for me. They got everything I need ready so I could be happy. After driving the vehicle for a day I noticed a few things that needed attention, alignment, oil change, some functionality of the buttons weren’t to par but when I called Mr Craven he told me not to worry just bring it in. When I did, I was given a loaner and my car was taken care of plus washed, detailed & fueled again. Mr Craven went out of his way to get everything done for me that he even got me nice floor mats just for my inconvenience. Update** My wife liked this car and dealing with Mr Craven so much that now we are getting her the same car and making another deal happen. I recommend this dealership, I never felt rushed, never felt like I was an inconvenience and they went out of their way to get me what I wanted so that I was happy that they earned another soon to be sale with my wife now getting a car from here too. Prices are fair as well and they were able to work with the amount of money I wanted to be at. Place was clean and had all the Covid restrictions with them also allowing you to sanitize hands if needed. If you go here ask for Gary!!!! More
Other Employees Tagged: Michael Dale
March 30, 2021
We had a very easy experience story Family Ford! No pressure salesperson, and they made all of the financing arrangements and got us the best possible financing deal-lower than what our bank was offeri pressure salesperson, and they made all of the financing arrangements and got us the best possible financing deal-lower than what our bank was offering on used vehicles! More
Other Employees Tagged: Billy Genereux
March 28, 2021
Best car dealership experience I’ve ever had! Excellent and efficient! Friendly, and the communication throughout the entire process was factual, effective and very professional! and efficient! Friendly, and the communication throughout the entire process was factual, effective and very professional! More
March 19, 2021
Buying my last two trucks, while associating with the sale persons and service people I feel comfortable doing business with family Ford of Enfield,Ct sale persons and service people I feel comfortable doing business with family Ford of Enfield,Ct More
Other Employees Tagged: Ken Brown, Greg Ayers, Agnes Pusztai

