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Gary Eichman
Gary Eichman at Lugoff Chevrolet Buick GMC

Gary Eichman | Page 4

Technician

Lugoff Chevrolet Buick GMC

825 US-1
Lugoff, SC 29078

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155 Reviews
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155 Reviews

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155 Reviews of Gary Eichman

June 14, 2023

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They helped us while we were on a road trip in our 1937 Chevrolet Masterdeluxe. More

by sirandolph53
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 15, 2023

Lugoff Chevrolet Buick GMC responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Trevor Reames, tdreames@gmail.com

June 14, 2023

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Just all around good people they make you feel like family and treat you with respect More

by WILLIAMVINHOUT
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 15, 2023

Lugoff Chevrolet Buick GMC responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you, William, for choosing Lugoff Chevrolet Buick GMC! Trevor Reames, tdreames@gmail.com

June 11, 2023

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Very nice, friendly service personal ,interested in helping to solve your service needs as confidently as possible More

by KAT7DON
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 12, 2023

Lugoff Chevrolet Buick GMC responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Lugoff Chevrolet Buick GMC, we look forward to having you as a valued customer for many years to come! Trevor Reames, tdreames@gmail.com

June 08, 2023

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Employee Rating

I was very satisfied with the service I received. I was happy that they were able to get my car repaired that afternoon and I was able to get on my way. More

by mahodel
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 09, 2023

Lugoff Chevrolet Buick GMC responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Lugoff Chevrolet Buick GMC, we look forward to having you as a valued customer for many years to come! Trevor Reames, tdreames@gmail.com

June 02, 2023

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Service was good, wait time wasn't bad, also customer service was great and answered all my questions More

by jascott0713
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 03, 2023

Lugoff Chevrolet Buick GMC responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Trevor Reames, tdreames@gmail.com

May 29, 2023

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I love the sales staff, but the service department leaves a lot to be desired. The person who helped me on most recent visit was very rude. If there was another dealership close to me to service my car, I wo More

by SWEETWATERFARM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Jun 06, 2023

Lugoff Chevrolet Buick GMC responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Trevor Reames, tdreames@gmail.com

May 29, 2023

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I took my 2023 Traverse infor it’s 7500 mile service they didn’t rotate the tires they left the washer fluid empty and tried to charge me for a tire repair that wasn’t madeI I would not recommend this servic More

by HEATONTED
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Heather Hagan

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Jun 06, 2023

Lugoff Chevrolet Buick GMC responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone that visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. Trevor Reames, tdreames@gmail.com

May 26, 2023

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Great, friendly team; Great service. Always appreciate their attention to detail and responsiveness. Many thanks.. More

by BSUPCHURCH35
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
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May 28, 2023

Lugoff Chevrolet Buick GMC responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Lugoff Chevrolet Buick GMC to be a positive one. Please don't hesitate to reach out if you need anything else. Trevor Reames, tdreames@gmail.com

May 21, 2023

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The service team is awesome very knowledgeable and efficient . They are great with getting your car back on the road. More

by FERGIE1103
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 22, 2023

Lugoff Chevrolet Buick GMC responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Lugoff Chevrolet Buick GMC, we look forward to having you as a valued customer for many years to come! Trevor Reames, tdreames@gmail.com

May 20, 2023

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Kirsten Trevor and the rest of the crew were outstanding definitely enjoying my new car, and loving being apart of the lugoff Chevy family! More

by Kasey.mccoy07
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Trevor Reames, Rahmik McDonald, David Acevedo, Keith Watkins , Tyquan Davis, Heather Hagan, Chris Hunter, Caleb Kleiderlein, Mason Victor, Kirsten Hayes

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May 22, 2023

Lugoff Chevrolet Buick GMC responded

Thank you, Kasey! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Lugoff Chevrolet Buick GMC, we look forward to having you as one of our valued customers for many more years to come! Trevor Reames, tdreames@gmail.com

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