Gary Lange | Page 2

Our whole car buying experiance from beginning to end was flawless, quick and easy. Bob did an awesome job with no pressure and very educated in the vehicles we were interested in. flawless, quick and easy. Bob did an awesome job with no pressure and very educated in the vehicles we were interested in. More

Helpful 0

Report | Print

Great to work with. Very honest and they didn’t take up your whole day. Everything was organized and the process went smoothly! Would go anywhere else! your whole day. Everything was organized and the process went smoothly! Would go anywhere else! More

Helpful 4

Report | Print

I had a great experience with Jeff Belzers! Gary Lang, Joe Carnevale and Jarrett Petsch were great to work with! Answered all my questions and concerns, would definitely recommend family and friends! Joe Carnevale and Jarrett Petsch were great to work with! Answered all my questions and concerns, would definitely recommend family and friends! More

Helpful 0

Report | Print

I was very impressed. Each staff member I interacted with was professional knowledgeable and also friendly I will have no problem recommending this dealership every time was professional knowledgeable and also friendly I will have no problem recommending this dealership every time More

Helpful 0

Report | Print

Jeff Shadrick and Andy Crowder helped me out with my new 2019 Silverado. I absolutely love the truck and their professionalism. Everyone there was super great to work with. Thank you Ethan S for your del 2019 Silverado. I absolutely love the truck and their professionalism. Everyone there was super great to work with. Thank you Ethan S for your delivery...there is a lot on this thing. More

Helpful 0

Report | Print

Tom did a great job and walked me thru my purchase options. My wife and I love our new ride. Thanks Tom for all your help. options. My wife and I love our new ride. Thanks Tom for all your help. More

Helpful 0

Report | Print

Not honoring offer. First off I had two salesmen Donny and Z and they are the only reason I give any kind of positive remarks as both were great to deal with. So now t First off I had two salesmen Donny and Z and they are the only reason I give any kind of positive remarks as both were great to deal with. So now the bad and deceitful acts. After driving and discussing a trade on my vehicle which I told them depended on what they offered which was really low so I declined. They then offered the truck at price. I asked to throw in a set of floor liners, he left and came back and said he could give me a percentage off and I agreed he then sated "so do we have a deal" to which I responded yes we do. He then cam back with Gary the sales manager (I assume) with another price sheet in his hand and had Z pull up their web site to try and explain why they can't sell at the original offer and Gary showed me the new price sheet at $1600 more than the previous. I told him I do not care what the site shows they just offered me the truck at XX and should honor that. Gary asks do we still have your business, I got up and left. As I was leaving Z and I spoke a bit, me mostly how this was just xx as Gary went and hid in the corner. The next two days I spoke to their Customer Experience guy and he agreed it was wrong and they should honor their first offer but of course nothing changed, A few days later I called Donny back and I asked for a few more oil changes (one comes with the purchase) and they said no but will throw in the floor liners. At the end of the day I bought the truck and will honor my 3 payments on the GM finance plan as I said I would do (I should only make one but that is not what I told Donny and Z) seems like the right thing to do. Bottom line is Jeff Balzer's should not be trusted to do the right thing!! More

Helpful 0

Report | Print

Dealership friendly and helpful. Mark Hall our salesman was very helpful with assisting us with the purchase of two 2019 Traverse. Gary Lange was actively involved with the entire pr Mark Hall our salesman was very helpful with assisting us with the purchase of two 2019 Traverse. Gary Lange was actively involved with the entire process. Both of them were very friendly and I feel confident if any issues arise, they will personally assure a positive outcome. Thanks guys. Also Sean Hornig was very patient with guiding my husband, son and myself through the delivery aspect of all the features on our vehicles. Thanks again!!!! More

Helpful 0

Report | Print

Dealership Friendly and Helpful Mark Hall our salesman war very helpful with assisting us with the purchase of two 2019 Traverse. Gary Lange was actively involved with the entire pro Mark Hall our salesman war very helpful with assisting us with the purchase of two 2019 Traverse. Gary Lange was actively involved with the entire process. Both of them were very friendly and I feel confident if any issues arise, they will personally assure a positive outcome. Also Sean Hornig was very patient with guiding my husband, son and myself through the delivery aspect of all the features on our vehicles. Thanks guys!!! More

Helpful 0

Report | Print

BAD EXPERIENCE Bought a 2012 Chevy traverse 5-6 months ago. Got a superior protection plan. Car started making horrible noises. Took back to dealership to find out a Bought a 2012 Chevy traverse 5-6 months ago. Got a superior protection plan. Car started making horrible noises. Took back to dealership to find out all struts and shocks are leaking and shot. Power steering pressure line leaking. Estimate of $1910.00 to fix. Told us warranty will not cover even though it has it covered in protection plan. Then charged us 100 dollars when we picked up for doing no work. Suposedly there was a 200 pt inspection done before we purchased. This is a kick in the teeth. Never will I recommend this place. Even thought about walking with sign out front to warn others! More

Helpful 1

Report | Print