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Gary Lin

Overview Reviews (268)

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Gary Lin

Gary Lin | Page 8

Finance Manager

Honda of Valley Stream

164 Sunrise Hwy
Valley Stream, NY 11581

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4.9

268 Reviews

Overview Reviews (268)

Dealership Experience

5 yrs, 10 mos

Industry Experience

26 yrs, 1 mo

Languages Spoken

English

Mandarin

Spanish

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4.9

268 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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268 Reviews of Gary Lin

June 01, 2024

Dealership Rating

Employee Rating

This is our 3rd car from Honda of valley stream, and 9th car from Gary Lin. Great sales! car from Gary Lin. Great sales! More

by changluigi

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Willie Mejia, Clara Torres, Alex Marcel, Kevin Singh, Gabe Peña, Briyanna Jones, Mark Skawinski, Brandon Martinez , Jerry Lancaster JR

Jun 04, 2024 -

Honda of Valley Stream responded

Thank you for your continued loyalty! We're thrilled to hear that this is your third car from Honda of Valley Stream and your ninth car from Gary. It's wonderful to know that you've consistently had great sales experiences with us. We appreciate your trust and look forward to serving you again in the future. Enjoy your new car!

May 29, 2024

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Employee Rating

My appointment was set for 730 am, there was a line upon arrival and did not check in with Marcel until 747 am, was told I also needed awd oil which felt like I was being upsold as there was little to no in arrival and did not check in with Marcel until 747 am, was told I also needed awd oil which felt like I was being upsold as there was little to no info provided. So the oil change and tire rotation pricing doubled with the addition of this service I was informed was NEEDED. Perhaps it was but the urgency given to it made it seem necessary. I asked about a recall letter for my tail gate and was Informed it was not available and to call back in future when they may have it at unknown date. Service took slightly longer than initially informed but the customer service was descent enough not to be upsetting. Overall an Ok experience but I would not necessarily recommended them. They were alright- with a hint of used sales man energy. Perhaps Honda can train its team on improved customer service or try a bit harder. More

by CPESANTES14

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Other Employees Tagged: Clara Torres, Alex Marcel

May 30, 2024 -

Honda of Valley Stream responded

We are sorry that your experience with us was not satisfactory. As explained over the phone, with all service departments advisors give suggestions on recommended services. Clients are more than welcome to decline the services recommended. When you arrived, there were other clients who had arrived before you causing a wait to check in, but we go in order on arrival for check in. As for the recall, we do not have control over the timing on when Honda National sends the parts to us or we would have gladly taken care of that for you. We stand behind our work and always look out for the safety of our clients. We refuse to trade in the quality of our work for a faster service time. We know taking our time to complete the work correctly the first time is what keeps our clients safe on the road and feel it isn’t worth the sacrifice. We hope to see you again and want you to feel free to reach out to us if you need to. 516-812-5302 or 516-285-6655 extension 134.

May 28, 2024

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The dealership was very clean. Steve was very responsive and returned calls in a timely fashion. He was available to meet our needs. Steve was very responsive and returned calls in a timely fashion. He was available to meet our needs. More

by JAF0660

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Steve Calderone

May 28, 2024 -

Honda of Valley Stream responded

Thank you for your feedback! We're pleased to hear that you found our dealership very clean. It's great to know that Steve was responsive and returned your calls promptly. We're glad he was available to meet your needs and provide you with the service you deserved. We appreciate your kind words and look forward to serving you again in the future.

May 24, 2024

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Friendly courteous staff. You well informed about the condition of your vehicle and advised of the best options. You well informed about the condition of your vehicle and advised of the best options. More

by SSTBERNARD

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Gabe Peña, Briyanna Jones , Jerry Lancaster JR

May 24, 2024 -

Honda of Valley Stream responded

Thank you for your feedback! We're pleased to hear that our friendly and courteous staff kept you well informed about your vehicle's condition and advised you of the best options. We appreciate your kind words and look forward to working with you again. Please let us know if there is ever anything we can assist you with. Take care!

May 17, 2024

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Customer service was excellent! I was in my new car within 2hrs which was great for me. I used to go to another honda dealership but I will be going to this one for now on. I was in my new car within 2hrs which was great for me. I used to go to another honda dealership but I will be going to this one for now on. More

by j_rodriguez1217

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Anthony Miller

May 20, 2024 -

Honda of Valley Stream responded

Thank you for your fantastic feedback! We're thrilled to hear that you had an excellent customer service experience and were able to get into your new car within 2 hours. We're honored that you've decided to switch to our dealership, and we look forward to serving you for all your future needs. Enjoy your new car!

May 14, 2024

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Employee Rating

Both Niko and Gary is great exceptional service Gary make it very easy for us on the process of papu make it very easy for us on the process of papu More

by KLAM419

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Niko

May 15, 2024 -

Honda of Valley Stream responded

Thank you for your feedback! We're delighted to hear that both Niko and Gary provided you with exceptional service. We're glad Gary made the process smooth and easy for you. Your satisfaction is our priority, and we appreciate your kind words. We look forward to serving you again!

April 23, 2024

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Excellent service and the sales person is very professional good experience Thanks so much Ada is excellent professional good experience Thanks so much Ada is excellent More

by robledojuanjose

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Ada Ovalles, Juan Martinez

Apr 24, 2024 -

Honda of Valley Stream responded

Thank you for your fantastic review! We're so pleased to hear that you had a good experience. We aim to ensure every customer feels supported and satisfied with their experience. Your kind words are much appreciated, and we'll be sure to pass your compliments on to Ada. Thank you for choosing us, and we look forward to helping you again in the future!

April 20, 2024

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Fair pricing, knowledgeable, helpful and polite employees. Good experience with both sales and service departments. employees. Good experience with both sales and service departments. More

by lawrencekshapiro

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Will Tucker

Apr 22, 2024 -

Honda of Valley Stream responded

Thank you for your positive review! We are thrilled to know that both our sales and service departments provided you with a good experience. We strive to maintain high standards in every aspect of our operations, and your feedback is very encouraging. We appreciate your trust in us and look forward to continuing to serve you in the future!

April 18, 2024

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Employee Rating

Considerate, helpful, cooperative and supportive . Listened to our question about the car and explained all the procedures. Listened to our question about the car and explained all the procedures. More

by auntmo623

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Gabe Peña , Joshua Roberts

Apr 19, 2024 -

Honda of Valley Stream responded

Thank you for taking the time to leave such a thoughtful review! It's great to know that our team took such excellent care of you. Providing clear communication and support is essential to us, and we're glad we met your expectations. We appreciate your feedback and look forward to assisting you further in the future!

April 17, 2024

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Very friendly and well managed dealership. I would recommend to my friends to buy cars from here.. I would recommend to my friends to buy cars from here.. More

by HUSHION

Verified Customer

Sales Price Transparency

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Purchase Time

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Recommend Dealer

Yes

Other Employees Tagged: Brittany Brown

Apr 18, 2024 -

Honda of Valley Stream responded

Thank you so much for your positive feedback and for recommending our dealership to your friends! We strive to provide a welcoming and professional environment for all our customers, and it’s wonderful to know we succeeded with your experience. We look forward to helping your friends find their perfect vehicles and hope to see you again soon!