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Gary Nelson
Gary Nelson at Coastal Kia

Gary Nelson | Page 10

Service Consultant

Coastal Kia

6115 Market St
Wilmington, NC 28405

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4.8
347 Reviews
4.8

347 Reviews

Write a Review

347 Reviews of Gary Nelson

January 31, 2025

Dealership Rating
Employee Rating

as always, the service techs were great. I was kept informed through the service process if all was well or if there was any issues of which there was. I was informed the item was good to More

by jackgo2002
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Marquita Best

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Jan 31, 2025

Coastal Kia responded

Thank you for the five star service review and high marks for our service consultants Gary Nelson and Marquita Best. We love the feedback including, "as always, the service techs were great... I was kept informed through the service process." We strive to deliver a truly exceptional experience to every client during every visit. Thank you for choosing Coastal Kia for your automotive service needs. We are here if you need us.

January 20, 2025

Dealership Rating
Employee Rating

The work done was great. The person I interacted with at the counter always seemed annoyed. More

by JOHNJOHN660
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 20, 2025

Coastal Kia responded

Thank you for the review and helpful feedback. Our Service Director is addressing your comments with our team now. Thank you for choosing Coastal Kia for your automotive service needs. We are here if you need us. Thank you

January 20, 2025

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Employee Rating

They greet you as soon as you enter the door and are always friendly and professional. More

by SULLIVANCANADY1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bob Tomlin, Sam Weisman, David Knowles , Darren Gokey, Tony Kirschner

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Jan 20, 2025

Coastal Kia responded

Great news! Thank you for the five star service review! It was thoughtful of you to give so many of our service team members such high marks. We strive to deliver a truly exceptional experience to every client during every visit. Thank you for choosing Coastal Kia for your automotive service needs. We are here if you need us.

January 19, 2025

Dealership Rating
Employee Rating

Called to let them know exact piece of trim needed replaced-instead of asking me to stop by to verify if they needed to order I was to make an appointment….only to make another appointment for actual More

by rxdynda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Jan 20, 2025

Coastal Kia responded

We are here to help. Our Service Director John Wigger just tried to reach you via phone. Please return Mr. Wigger's call. His direct number is 910-798-4716. We look forward to your call. Thank you

January 18, 2025

Dealership Rating
Employee Rating

Dealership was verry neat and clean as for the service rep's. I talked with several of the rep's and they have been very helpful. I am concerned about one issue. When I release the brake to step on the ac More

by meowser
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Darren Gokey

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Jan 20, 2025

Coastal Kia responded

Thank you for the high marks and gracious comments. Please reach out to our Service Director John Wigger on his direct line 910-798-4716. We look forward to addressing your concerns. Thank you!

January 18, 2025

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Employee Rating

Dealership personnel was friendly, courteous, and very professional. They gave me the feeling that made me want to return again. More

by reverendaford
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Jan Ramos , Brandon Wright

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Jan 20, 2025

Coastal Kia responded

Fantastic news! Thank you! We appreciate the five star review and compliments for our staff. We are thrilled you felt welcome and appreciated during your recent visit. Please do not hesitate to reach out if you need us. Thanks again!

January 16, 2025

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Employee Rating

Did everything they could to solve the problem with my in warranty Kia Soul. Hope it was a one off occurrence More

by misterboy2001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 17, 2025

Coastal Kia responded

We sincerely appreciate the high marks and amazing service review. It was thoughtful of you to go online and rate your recent service experience. Thank you for choosing Coastal Kia!

January 15, 2025

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Employee Rating

Gary, Sam, and the whole team are awesome! Always keeping my Kia in top shape. David was a good shuttle driver too. More

by WESLEYSON.SON1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sam Weisman, Guder "GQ" Quezada, David Knowles, Jay Turner, Barbara Ness, Aubrey Madison , Marquita Best, Darren Gokey, Tony Kirschner

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Jan 16, 2025

Coastal Kia responded

Thank you! We truly appreciate the high marks and compliments for our team. Your review and high marks for so many of our team members are greatly appreciated. Please do not hesitate to reach out if you need us. Thanks again!

January 14, 2025

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Employee Rating

Great people got me in an out quick friendly went the extra mile to please More

by CHICKEN_525
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 14, 2025

Coastal Kia responded

Great news! Thank you! We appreciate the high marks and compliments for our service team. It was thoughtful of you to tag our Service Consultant Gary Nelson with such high marks too. We love the feedback including, "great people...got me in and out quick." We strive to deliver a truly exceptional experience to every client during every visit. Thank you for choosing Coastal Kia!

January 13, 2025

Dealership Rating
Employee Rating

Great service department and great customer service overall.They have an amazing shuttle service as well. More

by Jose Cerro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sam Weisman, David Knowles

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Jan 13, 2025

Coastal Kia responded

Thank you Jose! We appreciate the five star service review and high marks for our service advisors. We love the feedback including, "great service department and great customer service overall." We are thrilled to hear you were able to take advantage of our courtesy van shuttle service. Thank you for choosing Coastal Kia for your automotive service needs.

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