Friendly and fast service.
From check-in, shuttle service to check out is smooth. Darren kept me informed while they worked on my car and if additional work was recommended, th
From check-in, shuttle service to check out is smooth. Darren kept me informed while they worked on my car and if additional work was recommended, there was no pressure to have them completed at that time unless it was a safety issue. Top notch service department.
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by MARTINAM
Verified Customer
Verified Customer
Service Price Transparency
Apr 03, 2025 -
Coastal Kia responded
Outstanding! Thank you for the five star service review and high marks for so many of our team members. We truly appreciate the five star review and gracious feedback. We are here if you need us. Thank you!
I had my oil changed and tires rotated on my Kia
Sportage. The service went well.
Sportage. The service went well.
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by Cory
Verified Customer
Verified Customer
Service Price Transparency
Apr 03, 2025 -
Coastal Kia responded
Great news! We appreciate the five star review and gracious compliments. It was thoughtful of you to rate Bob Tomlin and Gary Nelson with such high marks. Thank you for trusting Coastal Kia with your automotive service needs.
Sam and Gary continue to step up and get me taken care
of. Top notch service each time.
of. Top notch service each time.
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by pzimmer0
Verified Customer
Verified Customer
Service Price Transparency
Mar 26, 2025 -
Coastal Kia responded
Thank you for the five star service review! It was thoughtful of you to mention Sam and Gary in our service department. We strive to deliver a truly exceptional experience to every client during every visit. Thank you for trusting Coastal Kia with your automotive service needs.
Outstanding service team and always professional.
I have had the pleasure of working with Gary and David (shuttle driver) several times and look forward to working with them in the future.
I have had the pleasure of working with Gary and David (shuttle driver) several times and look forward to working with them in the future.
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by DRZYZGAT
Verified Customer
Verified Customer
Service Price Transparency
Mar 24, 2025 -
Coastal Kia responded
Great news! Thank you! We appreciate the five star review. It was thoughtful of you to mention our Service Consultant, Gary Nelson, and our Shuttle Driver, David Knowles, by name. We sincerely appreciate your loyalty and are here if you need us. Thank you for choosing Coastal Kia!
Service personnel were very professional and shuttle
service was great! Dealership mark ups on cars seemed excessive.
service was great! Dealership mark ups on cars seemed excessive.
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by KMORGAN2375
Verified Customer
Verified Customer
Service Price Transparency
Mar 14, 2025 -
Coastal Kia responded
Thank you for the five star review and high marks for our Service Consultant Gary Nelson. It was thoughtful of you to go online and rate your recent service experience. We appreciate the helpful feedback. Thank you for choosing Coastal Kia. We are here if you need us.
Excellent Service.
was kept informed of progress during the servicing process. offered to give me a ride home.
was kept informed of progress during the servicing process. offered to give me a ride home.
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by peggy.madsen
Verified Customer
Verified Customer
Service Price Transparency
Mar 12, 2025 -
Coastal Kia responded
Wonderful Peggy! Thank you! We truly appreciate the five star service review and high marks for our Service Consultant Gary Nelson. Thank you for trusting Coastal Kia with your automotive service needs. We are here if you need us.
Very professional and kind personnel.
Everything was explained very clearly and everyone was very helpful. Thank you!
Everything was explained very clearly and everyone was very helpful. Thank you!
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by JARAMARIANELLA
Verified Customer
Verified Customer
Service Price Transparency
Mar 12, 2025 -
Coastal Kia responded
Much appreciated! Thank you for the five star service review and compliments for our service team. We love the feedback including, "very professional and kind personnel." It was thoughtful of you to go online and rate your recent experience. Thanks again!
Since 2020, Coastal KIA has provided my family and I
outstanding service, and we thank you. Although I fear leaving someone out from this last weekend's service, I'll give it a shot anyway.
I called M
outstanding service, and we thank you. Although I fear leaving someone out from this last weekend's service, I'll give it a shot anyway.
I called Mr. Tomlin late last week from the road, seeking any early appointment Saturday (3/8) and he gladly fit me in, stating he wouldn't be working Saturday, but I'd be in good hands none-the-less. Upon entering, Mr. Nelson & Mr. Weisman greeted me by name, although both were involved with other customers at the time (oh, and although they weren't there Saturday, both Mr. Wigger & Mr. Kirschner always makes a point to greet me). Mr. Gorkey stepped in and asked if he could be of service, and he patiently listened to my concerns, assuring me he'd take care of everything AND throw in a free car wash! Ed was the shuttle driver that day and he graciously gave me a lift home...and again back to the dealership later in the day when I called. I appreciate his kindness and help, as do I David (who has given me rides in the past). Ms. Best was the one who called me later in the day to inform me my car was ready, and upon arrival, Mr. Gorkey checked me out.
The result? No charge!...AND a free car wash!
I could, should say more, but alas...I've got to get back to work myself! All that to say, "Thank you!" for your professionalism, your customer service, your clean & friendly facility, and fresh coffee! You've got my business!
Blessings to the Coastal KIA family in 2025.
RS, Kurt Lang
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by LANGSINLET
Verified Customer
Verified Customer
Service Price Transparency
Mar 10, 2025 -
Coastal Kia responded
Wow Kurt! Thank you for the amazing testimonial and for mentioning SO MANY of our team members by name. We truly appreciate you taking time to leave such an extraordinary heartfelt review. We strive to deliver a truly exceptional experience to every client during every visit. Thank you for trusting Coastal Kia with your automotive service needs. We are truly humbled by your amazing feedback. Please do not hesitate to reach out if you need us.
Coastal Kia staff is always wonderful to work with.
They are prompt, courteous and knowledgeable.
They are prompt, courteous and knowledgeable.
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by sksanders0915
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Darren Gokey
Mar 10, 2025 -
Coastal Kia responded
We sincerely appreciate the five star service review and compliments for our staff. We love the feedback including, "they are prompt, courteous and knowledgeable. Thank you for trusting Coastal Kia with your automotive service needs.
very professional serivce staff, got me in and out
within the time frame given on arrival.
within the time frame given on arrival.
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by edronda
Verified Customer
Verified Customer
Service Price Transparency
Feb 24, 2025 -
Coastal Kia responded
Wonderful news! We truly appreciate the five star service review and gracious compliments. Please do not hesitate to reach out if you need us. Thank you for choosing Coastal Kia for your automotive service needs.